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Hotel Riu Palace Pacifico

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Hotel Riu Palace Pacifico
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3,589 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Pacifico
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Showing 3,228: English reviews
Reviewed 2 weeks ago via mobile

This was the second time we've stayed at the Palace. It is remarkably clean, and the staff are very pleasant. Julian was our favorite waiter for breakfast and sometime lunch. He went above and beyond in service, including remembering exactly how many in our group wanted coffee, and one of our party has a Pepsi at breakfast. Food was awesome...

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6Thank Sharon B
DeWitt, Michigan
Reviewed 2 weeks ago

We booked our trip through Apple Vacations including the transport to the hotel, Riu Palace Pacifico. Apple was great because when we were placed on a van to go to the hotel, we waited about 10 minutes for 4 other couples to show up. However, they didn't, so the Apple reps said we had been waiting too long and sent...

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1Thank ksattler
Oxford, Ohio, United States
Reviewed 2 weeks ago

Hotel, food, entertainment and service very good. Easy fast check-in! Overall, we were very pleased with the resort and if there hadn't been an issue with money being stolen from 2 people in our group, we would have no complaints at all. 10 people in our group and 2 had money stolen from their safe. $15 and $100.

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5Thank VictoriaWolpert
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Pacifico, responded to this review

Dear guest, Thank you so much for taking the time to share your experience with us. It means a lot to us to hear that you liked our hotel, the food, the service and the entertainment. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and...

Reviewed 2 weeks ago via mobile

We are currently staying at this resort and I have to say there are more positives then negatives here. I think it's a great place to get away for a week but for two weeks you might need to go out and about. The staff are so friendly and you always get a smile and a hello whether you tip...

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2Thank Sarah R
Reviewed 2 weeks ago

Just returned from a wonderful week at the Riu Palace. We have stayed at other Riu's before and always found them to be very clean and with good, fresh food. As expected, the Palace facilities were spotless, and the food quality was excellent. Everything was a notch or two higher than other Riu's. I enjoyed a made-to-order omelette every morning,...

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7Thank Kathryn S
Reviewed 2 weeks ago

All the staff was extreamly friendly. The hotel is kept immaculately clean. We brought a candle for my birthday dinner to light with dessert. The waite staff watched for our desert to light for us. The pool staff has entertainment which all the guests by the pool enjoyed but, if you want something quiter there is aways the beach. They...

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1Thank Rml T
Pembroke, MA
Reviewed 2 weeks ago via mobile

We traveled with our three teenagers and have a fantastic 7 night vacation. We arrived via a private van and upon arrival were in amazement of of the property. Check in was quick and our rooms were ready for us. The front desk staff were welcoming and friendly. We had a junior suite with an ocean/pool view room on the...

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8Thank Joseph K
Chicago, Illinois
Reviewed 2 weeks ago

We spent a very relaxing and enjoyable winter getaway week at the Riu Palace Pacifico. Nice room, great food and drinks. We especially enjoyed having a before dinner martini with live music in the lounge off the lobby. Ate at all four specialty restaurants, and enjoyed them all. No problem getting inti any of them for dinner, short wait with...

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2Thank retiredtraveler321
Roseville, California
Reviewed 3 weeks ago

Riu is a All-Inclusive chain, worldwide but lots in Mexico. There are 3 different "styles" of RIU. The RIU, The RIU Grand and their top hotels are the RIU Palaces. I've stayed at Palaces in Cancun (3), Playa Del Carmen, Cabo and 2 in Puerto Vallarta. One thing you can count on is consistency throughout the chain. The hotels are...

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4Thank Steve R
Norwich, England
Reviewed 3 weeks ago via mobile

We stayed October 2016 for 11 nights. Thomson flight was great in premium, lots of room and free flowing drinks. We upgraded to a suite with a hot tub on the balcony which was awesome. Lots of outside space and all day sun. Great for when our LO went for a nap in the afternoon. Service was nice but we...

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3Thank Reubsb

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-storey building * 5 km / 3.1 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.6 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Palace Pacifico

Address: Av. de los Cocoteros, Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: ₹ 14,084 - ₹ 26,006 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Pacifico 4*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico Nuevo Vallarta
Hotel Style:
#4 Business Hotel in Nuevo Vallarta
#7 Top resorts Hotel in Nuevo Vallarta
#7 Luxury Hotel in Nuevo Vallarta
#9 Spa Hotel in Nuevo Vallarta
#11 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Pacifico staff and other travellers.
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Questions? Get answers from Hotel Riu Palace Pacifico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Construction next door on the north side at this time (March 2017), starting at 6:30am, 7 days/week”
 of 5 bubbles aimeec309, 23 Mar 2017 | Read review
“May want room higher up on side which entertainment place is as to avoid the noise from 9:30 pm - 11 pm or so.”
 of 5 bubbles drakeharrison, 20 Mar 2017 | Read review
“Higher floor for view”
 of 5 bubbles IQue8, 17 Mar 2017 | Read review
“Make sure you book the ocean view room well worth the view”
 of 5 bubbles swallenfang, 16 Mar 2017 | Read review
“Rooms on south-quieter but would have liked north for better view. But really how much time do you spend in your room.”
 of 5 bubbles _nana1deb, 15 Mar 2017 | Read review
5 of 5