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Hotel Indigo Veracruz-Boca del Rio

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Hotel Indigo Veracruz-Boca del Rio
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146 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Miami, Florida
Reviewed yesterday NEW

Staff nice and attentive. Hotel is well located major shopping malls 200 yards to the right of it and another across the street. Very clean and QUIET. they must have special windows to stop the outside noise. Large king size bed. Great bathroom with two types of shower heads. Minor complaints are rooms could use a little more lighting and...

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Helpful?
Thank CaptainKuddles
San Pedro Garza Garcia, Mexico
Reviewed 29 July 2016 via mobile

Out of the area hotels, Indigo is the most well rounded. Holiday Inn Express falls a little short, staff could be little bit more polite and breakfast could start on time...Indigo however does it very well. Very polite staff, nice swimming pool and gym, and more than decent (and timely) breakfast!

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Helpful?
Thank Carlos R
Blacksburg, Virginia
Reviewed 26 February 2016

The property was very clean and the rooms large, modern and with nice amenities. Most of the staff could only speak Spanish but those in the front desk and some of the bell hop have a good command of English. The breakfast buffet is varied and satisfying but if you're staying for a few days, it could be repetitive. If...

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Helpful?
Thank rfoz11
Las Vegas, Nevada
Reviewed 23 December 2015 via mobile

We came to Mexico to have a certain procedure done on Dec. 14th, in which required clinical stay. I had booked a hotel for after beginning Dec. 22nd through Dec. 31st. This was hard enough to find given the holidays. Hotel Indigo had good reviews, yes it is decorated nice & looks clean. We go to room after ck-in &...

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Helpful?
Thank jennifer l
IHGCare, Guest Relations Manager at Hotel Indigo Veracruz-Boca del Rio, responded to this review

Dear jennifer l, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with room cleanliness. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor...

Reviewed 3 December 2015

I stayed in this hotel for 5 weeks. PROS: 1. The accommodations were excellent the food in the bar was great. 2. The prices in all accounts were excellent. 3. The staff went above and beyond to make our stay pleasant. Most employees speak a little English. (Don't go to Mexico selfishly thinking they should cater to US and speak...

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Helpful?
Thank Dan V
Jorge C, General Manager at Hotel Indigo Veracruz-Boca del Rio, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jorge Cruz General Manager

Toronto
Reviewed 24 November 2015

The good: Beautiful quiet hotel. Food in the restaurant is reasonable. Breakfast buffet is expensive but nice. Rooms are well lit (artificially). Linens are are above average. Front Desk staff is helpful (at checkin). Decent speed internet. Tons of outlets. The Bad: Kingsize bed, junior lumpy pillows. Restaurant menu is ONLY in Spanish and the waiters DON'T speak English. Messages...

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Helpful?
Thank Tex99999
Jorge C, General Manager at Hotel Indigo Veracruz-Boca del Rio, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Long Valley, New Jersey, United States
Reviewed 4 September 2015 via mobile

Hotel indigo is very clean and equipped with good communication and amenities. Food at the restaurant is average, service average, but it's a good hotel and comfortable. Rooms are spacious and comfortable. Internet fast and reliable. Taxis always available to take you around Veracruz

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2Thank Dan P
Jorge C, General Manager at Hotel Indigo Veracruz-Boca del Rio, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jorge Cruz General Manager

Reviewed 20 July 2015

Keep in mind you pay less than 100USD per night when staying in this hotel, and still you get some chain-hotel benefits like online booking, security and reliability, complimentary parking, location, decor, spacious rooms, accessibility, wi-fi, and some other perks like in-room dinning and breakfast buffet. If you think of this hotel for just a place where to sleep I...

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Helpful?
Thank Eddel
Jorge C, General Manager at Hotel Indigo Veracruz-Boca del Rio, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jorge Cruz General Manager

Puerto Vallarta, Mexico
Reviewed 20 May 2015 via mobile

Amazing hotel! Very quiet, perfect for a nice rest. Loved the service from the staff. From the moment I arrived I was greated by Daniel who helped me with my luggage. Frontdesk personal was also exeptional! keep up the great job! I will recommend it and certanly I will be back.

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Helpful?
Thank Gabi P
Jorge C, General Manager at Hotel Indigo Veracruz-Boca del Rio, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jorge Cruz General Manager

The Woodlands, Texas
Reviewed 6 May 2015 via mobile

Front desk: friendly, efficient. Rooms: contemporary decor, spacious and clean. Good beds. Nice bad room and good shower. Restaurant: good selection of food, nice breakfast buffet and friendly, professional waiters. Internet: works good and relatively fast. Gym: small but adequate. Small outdoor pool. Location: close to the mall and boulevard. Some noise from traffic. Overall an excellent hotel for business...

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Helpful?
Thank Jan F
Jorge C, General Manager at Hotel Indigo Veracruz-Boca del Rio, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jorge Cruz General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Images of the old Veracruz lighthouse signal your welcome to the Hotel Indigo® Veracruz Boca Del Rio hotel—the most comfortable and unique hotel in our city. Located in the business district, just a few steps from Plaza Banderas where you can take in local culture, music and art. Or, you can head to the Malecon where a scenic waterside stroll awaits. Our architecture and decor highlight our neighborhood’s culture, noted, for instance, in the white drapes that bring to mind the twirling dresses of Jarocha dancers. Our cuisine also makes reference to our seaside port’s heritage: be sure to enjoy the locals’ favorite breakfast, Enfrijoladas Veracruz, with a coffee. Find the perfect blend between the old and the new throughout our facilities. Get to know the city’s heritage while enjoying comfortable modern facilities that allow you to explore the city ... more   less 

Additional Information about Hotel Indigo Veracruz-Boca del Rio

Address: Blvd Ruiz Cortines 3533 | Fraccionamiento de Las Americas, Boca del Rio 94290, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Boca del Rio
Price Range: ₹ 4,028 - ₹ 6,895 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Veracruz-Boca del Rio 3.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Hotel Indigo Veracruz-Boca Del Rio
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Veracruz-Boca del Rio staff and other travellers.
2 questions
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Questions? Get answers from Hotel Indigo Veracruz-Boca del Rio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that is not near the highway.”
 of 5 bubbles CaptainKuddles, 16 Jan 2017 | Read review
“Make sure you book a "view room" if you don't want to be looking at other rooms windows. Better still try another hotel.”
 of 5 bubbles Tex99999, 23 Nov 2015 | Read review
“Ask for an ocean view. Mid week is your best bet.”
 of 5 bubbles Heloderma, 22 Apr 2015 | Read review
“Rooms that have a view to the ocean, yet know that the hotel is not on the beach. A highway is between the hotel and the hotels on the beach. But the beach in Veracruz is not that amazing to swim. Sand is from volcanic rocks, so it's black sand, and water is brownish not clear because of the sand. Another choice of room is one looking to the pool area on low floors if you like seeing the pool.”
 of 5 bubbles dinas90, 24 Jan 2013 | Read review
“Try to make your reservation really anticipated. If you like to walk go to the beach. It is not far. You will enjoy it very much.”
 of 5 bubbles BearCCL, 4 Jan 2013 | Read review
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