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Gamma de Fiesta Americana Xalapa Nubara

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107 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Coatzacoalcos, Mexico
Level Contributor
210 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 15 March 2016

The Fista Americana Gamma is a nice hotel in the wrong side of town , its being remodeled lately as it became a Fista Americana , its has nice areas like pool and garden , restaurant y lobby bar that only opens in the evenings for a while the hotel lacks of ambiance most of the day ,rooms are ok... More 

Helpful?
Thank TonyCardenas
chapala, mexico
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 January 2015

The only 5 stars Xalapa hotel was disappointing. We asked for a quiet room. Received the pleasant room 420 but soon a band rehearsed on the terrace below. Change to the opposite room 421 with a less pleasant view and in both rooms the heating didn't work. Same in the restaurant where some customers wore anoraks and wool caps !... More 

Helpful?
1 Thank zapomex
IHGCare, Guest Relations Manager at Gamma de Fiesta Americana Xalapa Nubara, responded to this review

Dear zapomex, Thank you for taking the time to write a review about our hotel. It is regrettable that some aspects of our hotel fell below your expectations. Allow me to apologize for any inconvenience you may have experienced with our restaurant services. I have forwarded your comments to our hotel management. I am confident that they will continue to... More 

Mexico City, Mexico
Level Contributor
110 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 15 December 2014

Stayed here for a weekend , normal service nothing wow.! Internet is SLOW like in 2008 but free ... or maybe becouse im Ambassador gold in Intercontinental. Free Breakfast on 5th floor is just not so good to yr eyes. Pool seams enough considering that is always cold in XALAPA

Helpful?
Thank fdiazmex
JVBurgos, Guest Relations Manager at Gamma de Fiesta Americana Xalapa Nubara, responded to this review

Dear fdiazmex Thank you very much for your comments, I would like to offer to you our most sincere appologies for not fulfill your travel expectatives. Your Opinion its very important to us, and it will be very valuable in order to improve our service for our guests. Once Again I would like to invite you to return to Crowne... More 

San Diego, California
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 December 2014

Very clean rooms and spacious bathroom, overall I was very comfortable. Room also had a coffee maker which was a nice perk in the mornings prior to heading downstairs for breakfast. Speaking of breakfast, the restaurant downstairs had outstanding food and multiple options. Great service too; housekeeping, front desk, bell services, and wait staff. My security never ever felt compromised... More 

Helpful?
Thank Saber C
JVBurgos, Guest Relations Manager at Gamma de Fiesta Americana Xalapa Nubara, responded to this review

Dear Saber C Thank you for your comments, we are glad you enjoyed your stay, we are looking forward to have you here again soon. Jose Vazquez Burgos Revenue Manager More 

Riverside, California
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 April 2014

Booked three nights while in Xalapa in hopes of finding English-speaking staff, reliable internet, good dining options, and very comfortable bed, and a bathroom with consistent hot water. The hotel's website boasts awesome mountain and city views. That is probably only from the top floor. I appreciated the room overlooking the pool as opposed to the other side overlooking a... More 

Helpful?
1 Thank Mark K
Mexico City, Mexico
Level Contributor
266 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 7 November 2013

I stayed at the crowne plaza from 11/5 to 11/7. Im actually still in the hotel as I write this. The hotel is quite good, the rooms on the 5th floor, which is the crown floor (business floor) are clean and all appliances and services work. However, all this fails to be good, when I check into my room and... More 

Helpful?
1 Thank lforest
IHGCare, Guest Relations Manager at Gamma de Fiesta Americana Xalapa Nubara, responded to this review

Dear lforest, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am pleased to know that you find our hotel good. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for... More 

Mexico City, Mexico
Level Contributor
367 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 7 October 2013

I have stayed before in this facility, but lately have moved to boutique hotels in the area. I decided to give a new try, but was terrible. Internet did not work at all, there is no safe box in the rooms, there is a place for a servibar built in each room but no servibar at all. At least now... More 

Helpful?
2 Thank ETame
IHGCare, Guest Relations Manager at Gamma de Fiesta Americana Xalapa Nubara, responded to this review

Dear ETame, Thank you for taking the time to write us a review regarding your recent stay. I certainly apologize for the inconveniences you experienced over the unsatisfactory internet service. Rest assured that your comments will be looked into and take actions accordingly. I have taken note and wish to thank you for all your valuable comments. These are of... More 

Oxford, United Kingdom
Level Contributor
175 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 11 April 2012

we stayed a week at the Crowne Plaza Xalapa; the reservation was made for us by the Universidad Veracruzana, who also provided transport, since the hotel is about 20-25 minutes from downtown, depending on traffic (which can be bad); some attractions, such as the excellent Museum of Anthropology, are close by and walkable. The hotel was good value; the food... More 

Helpful?
Thank alanlid
IHGCare, Guest Relations Manager at Gamma de Fiesta Americana Xalapa Nubara, responded to this review

Dear alanlid, Thank you for your review. I'm deeply sorry for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to improve. I am glad to hear the other 6 days you were hear were very satisfactory. Katie J IHGCare More 

Mexico City, Mexico
Level Contributor
367 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 8 October 2009

I travel 200 days a year. I have stayed frequently in Crowne Plaza Hotels. I think this hotel should not qualify for this status. The VIP room in the executive floor is very bad. Few amenities and only at morning and afternoon. No drinks any other time, no sodas only for afternoon. No refrigeraton. No service at all. When we... More 

Helpful?
1 Thank ETame
elmexingles
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 April 2009

Great location in Xalapa. Brilliant rooms, great breakfast choice, corteous staff and the best matress i think I have slept on! Definitely the best hotel for me in Xalapa.

Helpful?
Thank elmexingles

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Gamma Xalapa Nubara is the only 5 star luxury hotel in the City ideal for business and pleasure. We are a modern style hotel offering full services in the city. Privilege location at the entrance from Mexico City highway, two blocks from Secretaria de Finanzas, only 10 minutes from Down Town, 15 minutes from Plaza Animas and The newest Plaza Americas 20 minutes from Coatepec, 40 from Jalcomulco where you can enjoy Raffting, Rapel in Pescados river Level II and III. Walking distance from Anthropology Museum and Centro de Especialidades Medicas ... more   less 

Additional Information about Gamma de Fiesta Americana Xalapa Nubara

Address: Av Ruiz Cortines 912 | Unidad del Bosque, Xalapa 91010, Mexico (Formerly Crowne Plaza Xalapa)
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Xalapa
Price Range: ₹ 2,864 - ₹ 5,387 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gamma de Fiesta Americana Xalapa Nubara 3.5*
Number of rooms: 121
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Questions & Answers

Here's what travellers have asked, with answers from Gamma de Fiesta Americana Xalapa Nubara staff and other travellers.
3 questions
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Questions? Get answers from Gamma de Fiesta Americana Xalapa Nubara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors have nicer montain views”
 of 5 bubbles TonyCardenas, 15 Mar 2016 | Read review
“mountain side have better views”
 of 5 bubbles zapomex, 11 Jan 2015 | Read review
“5th floor has free but slow wifi”
 of 5 bubbles fdiazmex, 14 Dec 2014 | Read review
“One of the best on-site gyms ever! Lots of cardio and other work-out equipment, a steam room, a sauna, bathrooms and showers. Kudos!”
 of 5 bubbles MarkK557, 29 Apr 2014 | Read review
“Crowne floor. 5th floor, facing the pool. receives less noise.”
 of 5 bubbles lforest, 7 Nov 2013 | Read review
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