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Catalonia Yucatan Beach

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Catalonia Yucatan Beach
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1,799 Reviews from our TripAdvisor Community

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Showing 1,332: English reviews
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 days ago NEW via mobile

Well we have just arrived home from what I can only describe as another amazing holiday second year round at Catalonia yucatan Riviera Maya! I can't stress enough how fab all the guys are who work at this hotel and how at home you are made to feel from the minute you arrive until the minute it's time to leave!... More 

Helpful?
4 Thank Jemward
Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Guest, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a nice trip and that you enjoyed our facilities and services. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you... More 

1 review
Reviewed 5 days ago NEW via mobile

I stayed at the Catalonia Yucatán Beach Resort. First off, there was a lot of pressure to upgrade to "privilege" as I had paid for the more basic package (which still cost me a lot of money). Secondly, being a "basic" member and not "privilege" truly made me feel like a second class citizen. The staff most certainly treated me... More 

Helpful?
Thank Stephanie D
Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Stephanie, We apologize for the concerns you shared. Your review gives us the opportunity to correct any deficiencies we may have in our service. We believe that your review is the key to the continuing process of improvement, which is why we have shared your comments with the departments involved, in order to take the corrective measures. We hope... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

We have returned from a week’s stay here. We read many great reviews about the hotel and were really excited to be spending a week here. As it turns out, unfortunately, for us, the bad reviews were more in line with what we actually found on the hotel. We flew with Thomas Cook and once we arrived it was about... More 

Helpful?
3 Thank Sara P
Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Sara, We apologize for the concerns you shared. Your review gives us the opportunity to correct any deficiencies we may have in our service. We believe that your review is the key to the continuing process of improvement, which is why we have shared your comments with the departments involved, in order to take the corrective measures. We hope... More 

Victoria, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

Just returned from my third visit to the Catalonia Yucatan and I still love it. Our room was great and nicely cleaned and tidied everyday. We had an issue with our shower that took a couple of visits from maintenance but they responded quickly when we called about it. The food at the buffets was good and lots of choices... More 

Helpful?
5 Thank TigsGirl
Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Guest, Thank you for your review and for staying at Catalonia Yucatan Beach. We are very grateful to hear that you had a nice experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be our pleasure to welcome and pamper you once again. Best Regards General... More 

edmonton
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago via mobile

I was there with my wife,daughter and her husband.We flew in with Air Transat,which we found to be very accommodating.It was a bit of a ride to get to the resort but when we did arrive we thought it was well worth it.Check-in was quick and painless.Bags arrived a few minutes after we got into the rooms.We changed and went... More 

Helpful?
3 Thank garry501
Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Garry, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a spectacular trip and that you enjoyed our facilities and services. The best compliment that our team can get is your recommendation, be assured that we will share with them your kind comments. We... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

We have just returned from a week's stay here. Overall the hotel and beach completely surpassed our expectations and we had a lovely relaxing break. Positives: The hotel lobby and social areas (pool, bar, restaurants etc) are well-designed, and kept very clean. All the staff we met were very friendly and helpful. The beach is beautiful and again kept very... More 

Helpful?
6 Thank dionneb189
Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Dionne, On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be... More 

Balatonfured, Hungary
1 review
Reviewed 1 week ago

When I arrived I thought I was in paradise!!! However we traveled as a family and the safe was totally inadequate for our needs. I left my camera in my bedside cabinet and when I returned it was gone. My gripe with this hotel is there total lack of professionalism when I tried to explain that people have a lot... More 

Helpful?
Thank dafyddedavaies
Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Guest, We apologize for the concerns you shared. Your review gives us the opportunity to correct any deficiencies we may have in our service. We believe that your review is the key to the continuing process of improvement, which is why we have shared your comments with the departments involved, in order to take the corrective measures. We hope... More 

Chesterfield
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago

This is the only hotel 've ever stayed at where every guest seemed to be enjoying it !! Normally every holiday has a couple of 'professional whingers' who complain about nothing but I heard nobody say anything but good stuff . The hotel has two lobbies . We were in the quieter Yucatan Beach side . Our double room was... More 

Helpful?
4 Thank Starchild186868
Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Guest, On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Had an amazing time staying here. Would highly recommend to anyone looking for top notch customer service. Went with a group of friends, we felt safe and were well looked after. The hotel has loads of enjoyable facilities, the theatre being my favourite! Majority of the staff had good use of English language. Great location easy to travel to and... More 

Helpful?
6 Thank Anon-Screen-name
Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Anon, Our warmest thanks for your fantastic and kind comment, we are very grateful to hear that you had a pleasant and gratifying experience with us. Be assured we will share your motivating words with our team and they will certainly be proud to know they assisted in making your vacation truly memorable. We'll be waiting for you for... More 

UK
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

Negatives: Checking in wasn't a great experience as it took 40 mins!!! We were offered a welcome drink which was nice but couldn't have another drink until we had checked in and had a wrist band!!! Avoid room 4104 - very dated room and the most wonky bed I've ever slept in. I should have asked to change looking back.... More 

Helpful?
7 Thank UK-Leic
Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Guest, On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The 4 star Catalonia Yucatan Beach Resort & Spa is located in the heart of the Riviera Maya, on the private estate of Puerto Aventuras. Located on the beautiful Mexican Caribbean coast, this resort is directly on the beach and offers a comfortable and peaceful atmosphere, perfect for a relaxing break. This mystical area boasts many Mayan archaeological ruins that include Chichen Itza, Tulum and Tikal as well as the natural attractions of Xel-Ha, Cozumel and Xcaret. ... more   less 

Additional Information about Catalonia Yucatan Beach

Address: Av. Xcacel Lote 1 Plano 2 MZ, Puerto Aventuras 77783, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 11,653 - ₹ 34,889 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Catalonia Yucatan Beach 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Catalonia Yucatan Beach Hotel Puerto Aventuras
Catalonia Yucatan Beach Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#8 Luxury Hotel in Puerto Aventuras
#9 Top resorts Hotel in Puerto Aventuras
#9 On the Beach Hotel in Puerto Aventuras
#12 Family Hotel in Puerto Aventuras
#13 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Catalonia Yucatan Beach staff and other travellers.
335 questions
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Questions? Get answers from Catalonia Yucatan Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a priviledge room not facing the pools”
  • Honeymoon suite
  • Honeymoon suite with cigarette buds on floor
  • Honeymoon suite
  • Towel Arrangement
 of 5 bubbles sarapB9301NP, 27 Nov 2016 | Read review
“There are more modern rooms on the Riviera side. Go with a "Priveleged room to enjoy extra perqs. We felt it was worth the extra.”
 of 5 bubbles csanelli, 16 Nov 2016 | Read review
“1108 or 1109 quiet enough”
 of 5 bubbles KellyannSoper1, 9 Nov 2016 | Read review
“Eat early, yucatan side is quieter in the day than Riviera side rm 4141 and near is great location, good view low noise.”
 of 5 bubbles G3477PWannam, 24 Oct 2016 | Read review
“We stayed in the Yukatan side of the hotel, it was much quieter!”
 of 5 bubbles 351ClareB, 19 Oct 2016 | Read review
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