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    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
    011 52 984 875 1500
    Hotel website
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    Lowest prices for your stay
    5/11/20176/11/2017
    1 room, 2 adults, 0 children
     58 people are viewing this hotel
    US$ 394
    US$ 299
    SAVE US$ 95
    US$ 333
    US$ 394
    Traveller (6001)
    Pool & Beach (1721)
    Room & Suite (648)
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    Overview
    • Excellent64%
    • Very good22%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “fish” (520 reviews)
    “oaxaca building” (111 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Join my Barceló
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Reviews (7,268)
    There are newer reviews for Barcelo Maya Palace
    See the most recent reviews
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    1,161 - 1,165 of 4,750 reviews

    Reviewed 13 February 2017 via mobile

    Awesome!! Had lots of fun, best resort ever, yummy food, lots of sun and fun at the beach! Would definitely come back, can't complain, swimming in super clear waters and sandy beaches! Thank you Barcelo Maya Palace for so much fun!More

    1  Thank Lula S
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 16 February 2017

    Dear Lula S, We are very happy about your feedback as our main goal is to leave all our Guest satisfied . We will continue all the hard work to keep satisfying all our guests and we hope to host you back real soon!! Best...More

    Reviewed 13 February 2017 via mobile

    Our family stayed at the Barcelo Maya Palace for four nights at the end of January, 2017. Four nights was far too short too fully enjoy the Barcelo Maya but it was all the time our schedules allowed. This was the second time at the...More

    5  Thank SEMinny
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 16 February 2017

    Dear Seminy, First of all we want to thank you for your preference and we appreciate the fact that you took some time to write your feedback about our resort. As a hotel is it is very satisfactory to see that our guests enjoyed their...More

    Reviewed 13 February 2017 via mobile

    I had a great time at this resort. The food and the steak at the Rodizio was amazing. The service was great thanks to are waiter Jacob Suarez. He gets two thumbs up thanks you jacob. I would definitely be back to this resort.More

    Thank Kirk C
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 16 February 2017

    Dear Kirk Thank you very much for your amazing feedback, this motivates us as a hotel to keep up the good work and improve day by day to create great experiences to our guests. We really appreciate your evaluation and hope to welcome you back...More

    Reviewed 12 February 2017

    We just returned from a week at the Barcelo Maya Palace resort. As one of 5 resorts that make up the Barcelo Maya Grand, the Palace had every amenity you could want. We stayed in the Oaxaca building and were in the Premium level area;...More

    Thank Jeff G
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 16 February 2017

    Dear Jeff, We are very happy about your feedback as our main goal is to leave all our Guest satisfied . We will continue all the hard work to keep satisfying all our guests and we hope to host you back real soon!! Best Regards...More

    Reviewed 11 February 2017

    The beach was fantastic. The water was warm and not too rough for swimming. The food was very good. The lunch and dinner buffets had something for everyone. Breakfast was a bit repetitive, but the Mexican side offered more interest to the usual offerings. We...More

    2  Thank Terrance062
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 16 February 2017

    Dear Terrance062, First of all we want to thank you for your preference and we appreciate the fact that you took some time to write your feedback about our resort. As a hotel is it is very satisfactory to see that our guests enjoyed their...More

    Hard Rock Hotel Riviera Maya
    9,970 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Catalonia Royal Tulum
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    #2 of 4 hotels in Xpu-Ha
     
    Barcelo Maya Beach
    8,540 reviews
    #11 of 17 hotels in Puerto Aventuras
     
    Heaven at the Hard Rock Hotel Riviera Maya
    6,569 reviews
    #2 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 231 - US$ 593 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Barcelo, Cheap Tickets, Hotels.com, Travelocity, Orbitz, Hotwire, TripOnline SA, Evoline ltd, getaroom.com and Cancelon so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Puerto Aventuras, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (6001)
    Pool & Beach (1721)
    Room & Suite (648)
    Dining (618)
    Hotel & Grounds (3421)
    Family and Play Areas (127)
    Bathroom (88)
    Business Centre & Event Rooms (32)
    Nearby
    Heaven at the Hard Rock Hotel Riviera Maya
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    3.88 km away
     
    Hard Rock Hotel Riviera Maya
    9,970 reviews
    3.95 km away
     
    Barcelo Maya Beach
    8,540 reviews
    .42 km away
     
    Catalonia Royal Tulum
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    1.62 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Michelle D
    19 October 2017|
    AnswerShow all 4 answers
    Response from Keith F | Reviewed this property |
    From what I understand, yes.
    1
    Vote
    3forlife
    17 October 2017|
    Answer
    Response from judi551 | Reviewed this property |
    As our bookings were through Westjet Vacations, I do not have a phone number or email address to help this client, unfortunately.
    0
    Votes
    Dustybehappy
    17 October 2017|
    AnswerShow all 2 answers
    Response from rnmn528 | Reviewed this property |
    From the south to north, the 5 areas are the Beach, Caribe, Colonial, Tropical, and Palace. For (usually) the most quite and remote area with the softest sand (but not the best for snorkeling) the Beach area is nice. The... More
    1
    Vote
    Room Tips
    "Stay at the Unico"
    Read review
    "Rooms closer to where you wish to be are better. We had about a 5 minute walk from the pools and resort..."
    Read review
    "Premium access, pool view"
    Read review
    "It's better to take rooms at higher floors-due to high humidity at the lower level sometimes you may feel..."
    Read review
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