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    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
    Hotel website
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    Best prices for your stay
    8/8/2017 9/8/2017
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    US$ 482
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    Traveller (5766)
    Pool & Beach (1593)
    Room & Suite (640)
    Barcelo Maya Colonial
    5,735 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    LM by Inmense
    242 reviews
    #2 of 17 hotels in Puerto Aventuras
     
    Royal Hideaway Playacar
    4,144 reviews
    #33 of 209 hotels in Playa del Carmen
     
    Catalonia Riviera Maya
    8,769 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Overview
    • Excellent63%
    • Very good23%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “oaxaca building” (108 reviews)
    “sea turtles” (258 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Join my Barceló
    Barcelo Maya Colonial
    5,735 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    LM by Inmense
    242 reviews
    #2 of 17 hotels in Puerto Aventuras
     
    Royal Hideaway Playacar
    4,144 reviews
    #33 of 209 hotels in Playa del Carmen
     
    Catalonia Riviera Maya
    8,769 reviews
    #8 of 17 hotels in Puerto Aventuras
     
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    Rooms
    8 Aug9 Aug
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    1 room, 2 adults, 0 children
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    Reviews (6,544)
    Traveller rating
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    1 - 5 of 4,357 reviews

    Reviewed yesterday

    Before we decided to book a Premium level, I’ve read a lot of reviews from travelers complaining about registration process taking 2-3 hours, so we specifically booked a Premium level to avoid the long registration process. The process still took almost 2 hours. When I...More

    Review collected in partnership with Barcelo Hotels & Resorts
    2  Thank Richard I
    Reviewed 2 days ago

    We went to Barcelo Maya Palace for a wedding and it is a very beautiful place. The property is huge (they give you a map at the front desk) and just scenic perfect. Although the front desk service was not the best (it was rushed...More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank Sakinah B
    Reviewed 2 days ago

    Excellent resort with excellent people! A very clean resort that is always concerned about giving great service! We have stayed here twice. Once with all of our family and once with friends for a senior trip with boys. It was an excellent experience both times.

    Thank dougd623
    Reviewed 2 days ago

    My experience was good, the staff at check in should be more friendly and the activity during the day need more fun specially for the kid and teenagers the food at the buffet need more variety to much American style the beer was hot on...More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank Adys G
    Reviewed 3 days ago

    I've stayed in Barcelo Palace in 2014 and my experience was much more pleasant back then. Dining options at Ala cart restaurants were very limited this time, and booking them at the right time was almost impossible. Resort is huge and water activities are very...More

    3  Thank Mike M
    Barcelo Maya Colonial
    5,735 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    LM by Inmense
    242 reviews
    #2 of 17 hotels in Puerto Aventuras
     
    Royal Hideaway Playacar
    4,144 reviews
    #33 of 209 hotels in Playa del Carmen
     
    Catalonia Riviera Maya
    8,769 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 232 - US$ 565 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Barcelo, Expedia, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Agoda, TripOnline SA, Hotwire, getaroom.com and Evoline ltd so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Puerto Aventuras, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (5766)
    Pool & Beach (1593)
    Room & Suite (640)
    Dining (597)
    Hotel & Grounds (3254)
    Family and Play Areas (125)
    Bathroom (83)
    Business Centre & Event Rooms (32)
    Nearby
    LM by Inmense
    242 reviews
    1.36 km away
     
    Royal Hideaway Playacar
    4,144 reviews
    20.93 km away
     
    Barcelo Maya Colonial
    5,735 reviews
    .06 km away
     
    Catalonia Riviera Maya
    8,769 reviews
    2.91 km away
     
    Nearby Restaurants
    Jessie Gelato
    335 reviews
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    Rauxa Restaurant & Show
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    2.10 km away
    Royal Grill
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    2.20 km away
    Cafe Ole
    508 reviews
    2.05 km away
    Nearby Attractions
    Dolphinaris Barcelo
    701 reviews
    .35 km away
    Cenote Jardin del Eden
    269 reviews
    1.51 km away
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    377 reviews
    .38 km away
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    1.60 km away
    Ask a question
    Questions & Answers
    Christine C
    26 July 2017|
    AnswerShow all 4 answers
    Response from MJPAtlanta_GA | Reviewed this property |
    Premium might be worth it if you have a couple of older kids as the rooms are bigger. We find the regular rooms are really nice at the Palace, and for $45 we can use wi-fi pretty much anyplace on the property. We get it as... More
    0
    Votes
    Kasha45
    25 July 2017|
    AnswerShow all 3 answers
    Response from vanislandgirl79 | Reviewed this property |
    It is about an hour south of Cancun. It will give you a chance to see where Playa Del Carmen is and other resorts along the way. Most Canadian vacations include transfers.
    1
    Vote
    prestonljp
    25 July 2017|
    AnswerShow all 4 answers
    Response from Tracy M | Reviewed this property |
    Hello, There is not a golf course on the Barceló grounds, only a mini golf course.
    0
    Votes
    Room Tips
    "Stay close to the beach-side."
    Read review
    "The "double bed" rooms have 2 real double beds, not queens. See note above about location."
    Read review
    "Rooms away from the beach side are quite. Corner rooms have a much bigger balcony and many have a hammock."
    Read review
    "Horrible service"
    Read review
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