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Barcelo Maya Palace

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5,534 Reviews from our TripAdvisor Community

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Showing 3,630: English reviews
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Crozet, Virginia
Reviewed today NEWvia mobile

The palace is at one end of a string of Barcelo resorts connected by sidewalks and all with multiple restaurants, pools, bars, and shared activity areas, shopping, exercise, and a small casino. If you are going to see music played on the large beach stage, be advised that the Palace is at the opposite end of the complex, so get...

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Thank P513
Needham, Massachusetts
Reviewed yesterday NEW

This is a large, well groomed resort with a lovely setting, spacious rooms, pools that seem to go on forever, a variety of shops, and a superb gymnasium. I've read some of the more recent reviews and agree with most of what's been said. The buffet restaurants were very good and the specialty restaurants we tried were a step up....

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Thank Ken890
Reviewed yesterday NEWvia mobile

Just returned home from the Dave Matthew's concert. This place is huge but we don't mind walking and the grounds are gorgeous to look at. The beach was awesome with lounge chairs all around the palm trees in a totally chill setting. Didn't go in the pools; we are from Florida and they seemed a little chilly for our taste....

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4Thank Jenni W
Reviewed yesterday NEWvia mobile

Kids club (Barcy) is amazing! Boys had so much fun and it gave mommy and daddy some alone time. The staff is so friendly and kind. Kids pool is also fabulous! They could play and we didn't need to worry. For reference boys are 5. Highly recommend for a family vacation!

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Thank Rebecca P
Reviewed 2 days ago NEWvia mobile

This is our 5th time here. We are a family of four, with two kids (ages 11 and 8). We absolutely love it! The resort is gorgeous, well-maintained, and everything is comfortable and relaxed. People are lovely. The kids' club is great - they really do a great job. The food is fantastic - fruit are especially amazing. The ability...

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2Thank Nastasia C
Bismarck
Reviewed 2 days ago NEW

Stayed for 5 nights with our 10 year old daughter. Every aspect of our stay met or exceeded our expectations! Check-in experience was quick for us...however, we had a later than normal arrival time. Our room was in the Oaxaca Building (8571) on the first floor. We loved this location as it was both steps away from the main pool...

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4Thank jdrosty
Detroit, Michigan
Reviewed 2 days ago NEW

This is only my second time visiting Mexico, but I will without a doubt be returning to this resort. Everyone was extremely polite, helpful, and lots of fun especially Ismael Chan, Luis Wuex, and Herly Lopez (amazing bartenders)! This resort is great for both friend and family vacations. It offers a wide variety of activities that are included such as...

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2Thank KristenK722
Oregon
Reviewed 3 days ago NEW

We are never disappointed in this all-inclusive resort. Beautiful grounds and weather. A little windy this week in mid February. Snorkeling right from beach to see fish, sting rays, turtles. Dinners at the French restaurant (Brasserie) are easily 4-star. Excellent food at the seafood restaurant (Caribe) and the steak/pasta restaurant (Rodizios) as well. Buffets have a wide variety of hot/cold...

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1Thank Boxwoodboooo
Reviewed 3 days ago NEWvia mobile

Wow, we typically shy away from large all inclusive resorts as we like the smaller intimate resorts, but barcelo maya palace was great! The true all inclusive nature was perfect. You literally did not need to bring anything with you to get drinks, food towels, etc. Staff were always very friendly and attentive. For an all inclusive the food was...

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Thank Brian R
Toledo, Ohio
Reviewed 3 days ago NEW

I am down currently for the Dave Matthews concert. I paid extra to be in the Palace, as I read that it had nicer amenities, etc than the other hotels at Barcelo. So far, it has been a huge disappointment. I have not seen the "upgraded" amenities and the rooms are the same as the other hotels. They said that...

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2Thank Amanda G
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review

Dear Mrs. Amanda, Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Maya Palace, please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Palace

Address: Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico (Formerly Barcelo Maya Palace Deluxe)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 18,786 - ₹ 36,101 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Maya Palace 4.5*
Number of rooms: 756
Reservation Options:
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Also Known As:
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Palace Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#2 Family Hotel in Puerto Aventuras
#3 Business Hotel in Puerto Aventuras
#4 Romantic Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Palace staff and other travellers.
735 questions
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Questions? Get answers from Barcelo Maya Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Based on what I saw most rooms probably don't have an ocean view.”
 of 5 bubbles Ken890, 26 Feb 2017 | Read review
“Ask for a room close to the pool if that is important to you, or you will have a long walk or shuttle ride to the beach/pools.”
 of 5 bubbles laurasJ2793XF, 23 Feb 2017 | Read review
“98% of the rooms are not beach front, but we saw the beach so much during the day, we didn't really care.”
 of 5 bubbles davidjU2884RM, 23 Feb 2017 | Read review
“All rooms are great, but ground floor rooms can save you some walking.”
 of 5 bubbles tomandkarolyn, 21 Feb 2017 | Read review
“Just ask for what you need, i.e. ground floor room, quiet location, etc.”
 of 5 bubbles gigi056, 19 Feb 2017 | Read review
5 of 5