We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
1/10/2017 2/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$ 346
    US$ 228
    SAVE US$ 118
    US$ 242
    US$ 242
    Traveller (5910)
    Pool & Beach (1613)
    Room & Suite (641)
    Catalonia Royal Tulum
    7,247 reviews
    #2 of 4 hotels in Xpu-Ha
     
    Barcelo Maya Beach
    8,470 reviews
    #11 of 17 hotels in Puerto Aventuras
     
    Hard Rock Hotel Riviera Maya
    9,681 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Porto Bello Private Residence Club
    52 reviews
    #16 of 17 hotels in Puerto Aventuras
     
    Overview
    • Excellent63%
    • Very good23%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “oaxaca building” (111 reviews)
    “sea turtles” (270 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Join my Barceló
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Catalonia Royal Tulum
    7,247 reviews
    #2 of 4 hotels in Xpu-Ha
     
    Barcelo Maya Beach
    8,470 reviews
    #11 of 17 hotels in Puerto Aventuras
     
    Hard Rock Hotel Riviera Maya
    9,681 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Porto Bello Private Residence Club
    52 reviews
    #16 of 17 hotels in Puerto Aventuras
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$ 227.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Aventuras hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8e3de319ae6c4007a8abb44cf992a126", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":673129,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53947787],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":228,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"8e3de319ae6c4007a8abb44cf992a126","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":346,"lowestMetaPrice":227,"additionalPartner":false,"highestMetaPriceDisplay":346,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":346,"lowestMetaPrice":227,"highestMetaPriceDisplay":346,"hotelName":"Barcelo Maya Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhlM2RlMzE5YWU2YzQwMDdhOGFiYjQ0Y2Y5OTJhMTI2IiwiQUlLIjoiYzk3YzFmYzEwMjBlNDNjZDkxMGNlMDE4MDU4MDM5ZGYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "US$ 227", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32642419":"Expedia","65768216":"Hotwire","109231880":"HotelsCom2IB","53947787":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (7,059)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 4,649 reviews

    Reviewed yesterday

    My husband and I had the best 8 days at the Barcelo Palace Resort. The resort is very well maintained. The staff is always greeting you with a smile. They will do anything possible to help you make the best out of your stay. And...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank norbertaugustl
    Reviewed 2 days ago via mobile

    The rooms and grounds are very nice and well maintained. All the staff I encountered were friendly and helpful. Plenty of beach chairs were always available. Some of the buffets were better than others, but all were acceptable. The only two annoying things I encountered...More

    2  Thank WardHayworth
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded yesterday

    Dear Mr. Ward, First of all we want to thank you for your preference and we appreciate the fact that you took some time to write your feedback about our resort. As a hotel is it is very satisfactory to see that our guests enjoyed...More

    Reviewed 3 days ago

    We have been to many resorts in Mexico,& by far this was the most enjoyable and relaxing. Louis Chan was the best bartender we have ever had. We didn't even have to ask for another drink before there was one in front of us. Lucio...More

    1  Thank mason4812
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 2 days ago

    Dear Guest, Thank you very much for your amazing feedback, this motivates us as a hotel to keep up the good work and improve day by day to create great experiences to our guests. We really appreciate your evaluation and hope to welcome you back...More

    Reviewed 3 days ago

    If you like the beach, please consider this property. We came back to the Maya Palace because of the calm and warm water; huge beach and good weather, Food wasn't that great this time but average. The room had an A/C problem that could not...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank 888cesarauguston
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 2 days ago

    Dear Guest, First of all we want to thank you for your preference and we appreciate the fact that you took some time to write your feedback about our resort. As a hotel is it is very satisfactory to see that our guests enjoyed their...More

    Reviewed 3 days ago

    5 years ago my husband and I went to Barcelo Maya Palace and fell in love! We have always wanted to go back and take our kids! This July we did! Our kids are now 18 and 16. We also invited another family to go...More

    3  Thank Tennesseemommie
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 2 days ago

    Dear Guest, First of all we want to thank you for your preference and we appreciate the fact that you took some time to write your feedback about our resort. As a hotel is it is very satisfactory to see that our guests enjoyed their...More

    Catalonia Royal Tulum
    7,247 reviews
    #2 of 4 hotels in Xpu-Ha
     
    Barcelo Maya Beach
    8,470 reviews
    #11 of 17 hotels in Puerto Aventuras
     
    Hard Rock Hotel Riviera Maya
    9,681 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Porto Bello Private Residence Club
    52 reviews
    #16 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 227 - US$ 599 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with Barcelo, BookIt.com, Expedia, Booking.com, Hotels.com, Cheap Tickets, Orbitz, Travelocity, Hotwire, TripOnline SA, Evoline ltd, getaroom.com and Cancelon so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Puerto Aventuras, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (5910)
    Pool & Beach (1613)
    Room & Suite (641)
    Dining (604)
    Hotel & Grounds (3368)
    Family and Play Areas (127)
    Bathroom (83)
    Business Centre & Event Rooms (32)
    Nearby
    Porto Bello Private Residence Club
    52 reviews
    2.05 km away
     
    Hard Rock Hotel Riviera Maya
    9,681 reviews
    3.95 km away
     
    Barcelo Maya Beach
    8,470 reviews
    .42 km away
     
    Catalonia Royal Tulum
    7,247 reviews
    1.62 km away
     
    Nearby Restaurants
    Jessie Gelato
    341 reviews
    2.06 km away
    Rauxa Restaurant & Show
    192 reviews
    2.10 km away
    Royal Grill
    94 reviews
    2.20 km away
    Cafe Ole
    518 reviews
    2.05 km away
    Nearby Attractions
    Dolphinaris Barcelo
    750 reviews
    .35 km away
    Cenote Jardin del Eden
    281 reviews
    1.51 km away
    Dressel Divers
    400 reviews
    .38 km away
    Flyin Fish
    66 reviews
    1.60 km away
    Ask a question
    Questions & Answers
    pixiedustgirl
    23 September 2017|
    AnswerShow all 2 answers
    Response from beachlady10 | Reviewed this property |
    The pool view Club Premium are the rooms closest to the beach or front of the building. In the Oaxaca building they all face towards the pool - they are at the very beginning of the building, without being ocean view... More
    0
    Votes
    Room Tips
    "Rooms in the maya palace premium level had the best beach views"
    Read review
    "all are great but if you want close to pool and beach, get pool side"
    Read review
    "Oaxaca or pay premium"
    Read review
    "Our room was garden view which was quiet & peaceful"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing