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Barcelo Maya Tropical

Booking.comUS$ 303*
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02/04/2017 03/04/2017
1 room 2 adults 0 children
US$ 579*
US$ 303*
US$ 579*
US$ 303*
US$ 579*
US$ 303*
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4,182 Reviews from our TripAdvisor Community

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Showing 2,578: English reviews
Salt Lake City
Reviewed 8 January 2014

The Barcelo Maya is always so beautiful. The beach is amazing--snorkeling right off the beach, we saw rays, cuttlefish fish, an octopus and some sea turtles. The grounds and hotel are beautiful as well. A couple of maintenance issues discovered after check-in but they were quickly remedied even though they were pretty busy with a holiday crowd. Food at the...

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Helpful?
6Thank z0eybee
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear z0eybee, Barceló Maya Tropical is lucky to have you as a guest, we deeply thank your visit to Barceló Hotels & Resorts, your finest words regarding beach and Buffets are always much appreciated. Warmest Regards to Salt Lake City Manager Barceló Maya Tropical gteoperaciones.tropical@barcelomaya.com *

Toronto, Ontario, Canada
Reviewed 7 January 2014

Visited for New Year's 2013 from Dec. 26 to Jan. 2 with a group of 21 friends and family. Really enjoyed the food and rooms. Impressed with the number of shade-covered chairs. Preferred the pools to ocean (a bit rocky). Excellent swim-up bars. Could use more variety of night life. Disco wasn't our thing. Perhaps a piano bar where guests...

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Helpful?
3Thank Kalene M
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Kalene M. We really appreciate your loyalty to Barceló Maya Tropical. Thank you very much for sharing your experience and recommendations. Our goal is complete guest satisfaction. We look forward to host your family again in the future. Please do not hesitate to contact us any time before you coming back as we are committed to providing our guests...

Apple Valley, Minnesota
Reviewed 7 January 2014

After reading many reviews this resort was pretty much as we expected. We were there Dec. 27- Jan. 2 and the hotel was probably full most of that time.Yet other than sometimes having to wait for clean pool towels and bath towels one day, there weren't really problems with the number of people. We like to sit on the beach...

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Helpful?
4Thank 948Sue
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear 948Sue, We appreciate your comments, since they help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your family vacation as well of your kind recommendation, we are glad to know you liked the variety of activities we have at the Resort. We accommodate many guests each day and we strive to make...

Calgary, Alberta
Reviewed 6 January 2014

Arrived in Feb 2012. I did ask for a room close to the beach but got a room furthest from the beach. At least it was the top floor. Beach was amazing and the food was great. Kids loved the pools and the snorkeling was fun just off the beach. I would definitely go back.

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Helpful?
3Thank jmurf
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jmurf, We would like to thank you for sharing your impressions on Trip Advisor, we appreciate your comments since they help us to constantly improve. We hope you will allow us the opportunity to serve your future lodging needs. Best Regards, La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com

Sarnia, Canada
Reviewed 5 January 2014

Visited mid December 2013. Shuttled straight from the airport to the resort-no stops. Quick checkin-no hassles. Room pretty decent-renovated bathroom.Bottle of cava and a fruit tray waiting for us as well a minifridge stocked with water,juice, pop and beer. The resort is quite large and nicely laid out. Active pool with swim up bar , quieter lap pool and of...

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Helpful?
8Thank mayson c
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Mason C We really appreciate your review on Trip Advisor, your comments are important to the success of our organization as we rely on you, our guests to constantly improve our service. Thank you very much for your preference and evaluation. We hope to host you again in the future. Warmest Regards La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com

Gilford, New Hampshire
Reviewed 4 January 2014

We traveled to the Puerto Adventuras area at the recommendation of a friend - we'd never been to an all-inclusive before, and were curious. We chose the Barcelo Maya Tropicale based upon reviews, and were glad we did. The facilities were very clean, the staff helpful and friendly, and the beach/pool areas were excellent. It's a decent ride from the...

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Helpful?
4Thank scottlalib
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Scottlalib, We really appreciate your kind review and scores. We want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Thank you very much for recommending Barcelo Maya Tropical. We look forward to host...

Erode, India
Reviewed 2 January 2014

We stayed as a family from 24to31dec2013.Good resort decent food excellent location very many beach activities fabulous swimming pool but very bad Internet connectivity even after we paid for it.Anybody who wants to get connected to family or business should not stay here or your smart phone will become stupid phone here.It is surprising in this age of smartphones resort...

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Helpful?
1Thank dkmanoharan
Guadalupe S, Gerente at Barcelo Maya Tropical, responded to this review

Dear dkmnoharan, we really apologize for not having good wifi conexión at the moment, we are working on it. Thank you very much for your coments regarding the rest of your stay, we are glad to know you liked the location, beach and pools. Thank you very much!!!.

Lake Norden, South Dakota
Reviewed 1 January 2014

A beautiful resort that exceeded our expectations from the day we checked in! Service was amazing! This was our first vacation together in 20 years. The front desk staff was inviting and helpful. Making reservations for formal dinning was easy - and the formal dining restraunts provided a beautiful presentation and delicious meal. The rooms were quiet, spacious and comfortable!...

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Helpful?
3Thank becky b
Guadalupe S, Gerente at Barcelo Maya Tropical, responded to this review

Dear Becky B, Thank you very much for your kind comments!!! We are very happy to know you have decided to come back so soon. We really appreciate it.

Alberta
Reviewed 1 January 2014

We stayed for a week at this 4 star all inclusive resort. There were six adults in our party. The hotel was really good about ensuring we were all on the same floor, in the same area of our building. We called ahead to arrange this. The resort is huge, but that's ok, because you will need to do lots...

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Helpful?
3Thank JLP1989
Guadalupe S, Gerente at Barcelo Maya Tropical, responded to this review

Dear Alberta, Thank you so much for share your impresions about the hotel, we would take in high consideration your coment regarding Marenostrum Restaurant, we apologize for the lack of Service there as well as filling your In room fridge, we remain at your service.

Whitewood, South Dakota, United States
Reviewed 31 December 2013

Visited Dec 19-24, 2013. Second trip to Complex (palace before) - first to Tropical. Grounds are unbelievably beautiful. Large beach, great staff. I traveled with two 18 yr old boys and one 15 year old girl. Four in one room (superior) was very comfortable. One boy slept on the couch and the staff provided a nicely made bed daily. Hair...

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Helpful?
3Thank Jan S
Guadalupe S, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jan S. Thank you very much for your enthusiastic writing regarding us!! We are very happy to know you liked the resort, here is our contact email for your next trip to Barcelo Maya Tropical!!! We are working on the WIFI we apologize for not having good conexión while you were on vacation. …contactoemail.

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 14,084 - ₹ 28,822 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#4 Top resorts Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Tropical staff and other travellers.
227 questions
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Questions? Get answers from Barcelo Maya Tropical staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very nice but the windows that were used for guard rails on balcony could be cleaner”
 of 5 bubbles 774joannv, 24 Mar 2017 | Read review
“upper floor gives better view”
 of 5 bubbles jpankonen, 23 Mar 2017 | Read review
“They are all good.”
 of 5 bubbles rundozer, 21 Mar 2017 | Read review
“Tropical Resort: tell them you want a view of the Theater bar and a balcony with a glass front. it's also close to everything.”
 of 5 bubbles 542shellyb, 21 Mar 2017 | Read review
“3rd floor room to avoid damp musty smell”
 of 5 bubbles D9017ZXmaryb, 21 Mar 2017 | Read review
5 of 5
Booking.com
US$ 303* /night
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Barcelo.comUS$ 303
TripAdvisorUS$ 303
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Prices are for 1 room, 2 adults
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