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Barcelo Maya Tropical

Expedia.comUS$ 266*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 266*
US$ 266*
US$ 266*
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4,301 Reviews from our TripAdvisor Community

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Showing 2,651: English reviews
Ontario's Near North, Canada
Reviewed 21 April 2014

Resort is amazing! The property itself is huge and we did not have to wait in line at all for check-in. The welcome drink that was delivered to us while completing all the paperwork was a nice touch as was the slippers and robes waiting in our room. There is 4 or 5 lobbies on site. Kids loved resort and...

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Helpful?
3Thank Jana M
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jana M, We really appreciate your loyalty to Barceló Maya Tropical. Thank you very much for sharing your experience, your scores and recommendations. Our goal is complete guest satisfaction. It is important to mention we have a concierge desk in each building from 9 am to 5 pm at your service daily. We look forward to host your family...

Providence, Rhode Island
Reviewed 21 April 2014

Too bad really. Been coming back to Barcelo for a few years with several families. I'm here again right now. The once family friendly resort is now a high school spring break drunkfest. Hundreds of high school children taking over pools and bars, drinking out of control. Drug use, puking, disrespectful. Zero supervision, zero interest from management to control it....

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11Thank MurphyT99
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear MurphyT99, We have read your opinion and we would like to send you a sincere apology for not answer you before and for the bad impression taken from this hotel. You can be assured we are committed to providing our guests with the highest quality of services and facilities; we would like to clarify Drinking Age in Mexico is...

Reviewed 20 April 2014 via mobile

We booked this holiday fairly last minute and were excited as we hadn't visited Mexico before. The flight was easy. Didn't feel like ten and a half hours as the new Dreamliner is much more spacious. The transfer seemed to take forever though and we were last to be dropped off but the rep was really great and helpful and...

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Helpful?
3Thank Bettydarling1
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Betty, Thank you very much for your comments regarding your past stay, Barceló Maya Tropical is committed to providing our guests with the highest quality services and facilitie We are glad you have choosen this Resort as your destination for the first time in this lovely country, we would be grateful to have another opportunity to host you in...

North Battleford, Canada
Reviewed 17 April 2014

This was our first visit to Barcelo Maya, but it came highly recommended by family and friends so we had pretty high hopes for our spring vacation. Check-in went well, just a bit of a wait. We were a group of three adults (my husband, his sister and myself), so we were a bit disappointed to find that we were...

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4Thank Eskimos10
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Guest We really appreciate the opportunity to host your first visit to Barcelo Maya Tropical, we will be very happy to meet you next time!!! Thank you for the time taken to write your kind comments regarding your past stay. We have congratulated Cleo and Jeremias on your behalf. Warmest Regards to North Battleford, Canada. La Gerencia Barcelo Maya...

Kelowna, Canada
Reviewed 17 April 2014

"Management" (my lovely wife) declared that she was to be pampered this year so we went to the Barceló Colonial for the second time, after calculating that the College "Spring Break" would be over. Things do not always go as planned as high schools now have a "Spring Break"...go figure! We started in a Jr. Suite near the beach, but...

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Helpful?
6Thank Glenn B
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Mr Glenn, First of all thank you for addressing to myself your review!!! We really appreciate you are sharing your kind comments on trip advisor regarding the past stay, and very glad to have Michelle Rebollar and Aldo Trejo as members of our Front Desk Staff, thank you for mentioning them. Please be assured that the issues you have...

Winnipeg, Canada
Reviewed 14 April 2014

We recently returned from our son's wedding which was held at the Barceló. The wedding ceremony was held in a beautiful location (the far end of the beach) and despite a few minor issues was enjoyed by all 40 people who attended. The resort itself was very nice, staff very accommodating and is in a nice location. The food and...

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Helpful?
10Thank Jeff D
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jeff, We are deeply grateful for having choosing Barcelo Maya Tropical as wedding destination for your son, we are glad to know you all enjoyed this special event on the gorgeous beach, the hotel has beautiful locations for this events and we would have wished to make it perfect for your family, on the other hand we are concerned...

Appleton, Wisconsin
Reviewed 13 April 2014

Everything about this resort was excellent! From the courtesy of the staff, cleanliness of the room and all hotel areas, beautiful tropical jungle setting to the variety of the food. Great place to stay for couples or families! My husband and I are in our late 40's and wanted a get away where we could hang out on the beach,...

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7Thank AmyJtraveler
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Mrs. Amy, We would like to thank you for the detail explanation of Barcelo Maya Colonial & Tropical you have written, we also have a towel place at the Activities Center next to the Tropical Pool Bar, indeed at the Grills we kindly ask our guest to wear sandals for their own safety as we don’t want you to...

Minneapolis, Minnesota
Reviewed 11 April 2014

I was not sure if I would like an all inclusive, but it was great! My boys ages 10 and 12 had lots to do. They loved to play pool, ping pong, large chess game and to hang out at the pools and beach. Also you can snorkle for an hour without charge and the snorkeling was very good. We...

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Helpful?
4Thank maskvg
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Guest, We appreciate your kind comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. We are happy to know Barcelo Maya Tropical All Inclusive was great, thank you for giving us the opportunity to host your family vacation, we are always looking after our guest...

Gatineau
Reviewed 8 April 2014

I believe this is a good 41/2* resort! It is a large one but everything is close and not far away. It has many positives like: -excellent staff, we did encounter one problem but the manager and staff went over and above to correct it, bravo!! -the pools are nice and clean with the white sand beach very close by...

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5Thank nomad02
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Guest, We would like to thank you for the time you have taken to share your comments regarding your past stay at Barcelo Maya Tropical, we want you to know that the comments and suggestions we receive from our guests are taken seriously since they tell us what we are doing right, what we are doing wrong and how...

Stillwater, Minnesota
Reviewed 8 April 2014

Three friends and I just returned from our 6 night stay at the Barcelo Maya Beach Tropical Resort and had a phenomenal time! I cannot say enough about the cleanliness, overall service and hospitality of this resort! I've been to several resorts between Cancun and Puerto Aventuras, and the Barcelo Maya Beach Tropical Resort is by far my favorite. The...

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Helpful?
4Thank Banjosmama1011
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Guest, Thank you very much for your comments, which are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs, we really appreciate you are sharing the phenomenal time you expend at Barceló Maya Tropical. Our main goal is to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Multilingual Staff

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 12,702 - ₹ 28,903 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Barcelo, Hotels.com, Hotwire, Travelocity, Booking.com, TravelUp, Cancelon, Cheap Tickets, getaroom.com and TripOnline SA so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#5 Business Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Tropical staff and other travellers.
261 questions
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Questions? Get answers from Barcelo Maya Tropical staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the Veracruz building are the best.”
ggaarlett, 23 May 2017 | Read review
“Ground floor near the pool was our best room. First year we were third floor near the lobby and it was a hike to go to the pool.”
beckyc929, 18 May 2017 | Read review
“Premium Ocean Front Room, was close to the pool bar and beach and offers a great deal at the spa.”
673stevenf, 17 May 2017 | Read review
“ask for a good room.”
sha0071, 17 May 2017 | Read review
“Choose rooms on the second floor, the first floor has bugs and third floor is very humid”
TravelerIK17, 16 May 2017 | Read review
5 of 5
Expedia.com
US$ 266* /night
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Bookit.comUS$ 266
Barcelo.comUS$ 266
Hotels.comUS$ 266
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Prices are for 1 room, 2 adults
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