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04/06/2017 05/06/2017
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    Barcelo Maya Tropical

    Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 513
          US$ 266
          US$ 513
          US$ 266
          US$ 513
          US$ 266
          Traveller (3791)
          Pool & Beach (1156)
          Dining (287)
          Barcelo Maya Caribe
          3,103 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Palace
          5,961 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Grand Velas Riviera Maya
          2,984 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Grand Sirenis Riviera Maya Resort & Spa
          11,178 reviews
          #14 of 23 hotels in Akumal
           
          Overview
          • Excellent61%
          • Very good24%
          • Average7%
          • Poor3%
          • Terrible2%
          Travellers talk about
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Water Park
          Tennis Court
          Butler Service
          Casino
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Barcelo Maya Caribe
          3,103 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Palace
          5,961 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Grand Velas Riviera Maya
          2,984 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Grand Sirenis Riviera Maya Resort & Spa
          11,178 reviews
          #14 of 23 hotels in Akumal
           
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          Rooms
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          |
          1 room, 2 adults, 0 children
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          Standard Room
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          Reviews (4,296)
          Traveller rating
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          1,331 - 1,335 of 4,296 reviews

          Reviewed 26 June 2014

          Just got back 2 days ago. This resort has horrible customer service or should I say no customer service at all. We booked this resort and our itinerary noted that we have $2000 resort credit to use toward variety of choices. There is one $30...More

          6  Thank Alene Trang T
          Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical

          Dear Alene, We would like to thank you for choosing Barcelo Maya Tropical. We would like to acknowledge the time you took to send us your comments, which we have reviewed carefully with the staff involved. We apologize for the incidents you mentioned and the...More

          Reviewed 26 June 2014

          We've been to cancun/riveria maya 12 times over the past 10 years and out of those we stayed at Barcelo Maya Tropical twice. We're not very demanding people and do not require the statf to wait on us hand/feet. We can get our own drinks,...More

          4  Thank ti009
          Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical

          Dear Guest, We appreciate your comments and the time you took to write them and we will make proper arrangements in order to improve our Kyoto Restaurant Service. We are working hard in order to provide a very special stay for all of our guests;...More

          Reviewed 25 June 2014

          This will be a simple review. Let me start with the good Beach/pool areas were among the best I have been to. Lots of space, lots of chairs, lots of shade, lots of good sand and nothing to complain. This is where we spent most...More

          4  Thank Dodo B
          Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical

          Dear Dodo, First of all we would like to thank you for sharing your experience at Barcelo Maya Tropical, we are glad to know the goods we really apologize for the bad. We will keep working to improve rooms, facilities and service. We really appreciate...More

          Reviewed 22 June 2014

          We just returned from 7 day family vacation (June 2014, 6 adults, 2 children-7 & 9 yrs). We had a wonderful experience. Hotel and beach were kept sparkling clean. Staff super nice and friendly (tip those people-they work hard!). We enjoyed all of the restaurants,...More

          3  Thank TexasJean
          Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical

          Dear Jean, We would like to thank you for choosing Barcelo Maya Tropical to expend your family vacation, we are glad to know you liked the hotel and service, we really appreciate your visit and the time taken to write your impression about your stay,...More

          Reviewed 21 June 2014

          We just returned from a wonderful vacation at Barcelo Maya Tropical. The facility is beautiful, clean and well-managed. The staff is extremely friendly and helpful. The beach and the pool facilities are top-notch. The facility is expansive, but well designed. Everything was easily accessible as...More

          1  Thank Greg M
          Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical

          Dear Greg, First of all we would like to thank you for sharing your experience at Barcelo Maya Tropical, we are glad to know the great, the good and we will work on the not-so-good. We appreciate the good image our Staff has provided you...More

          Barcelo Maya Caribe
          3,103 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Palace
          5,961 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Grand Velas Riviera Maya
          2,984 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Grand Sirenis Riviera Maya Resort & Spa
          11,178 reviews
          #14 of 23 hotels in Akumal
           
          About
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Casino and Gambling
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$ 197 - US$ 443 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Business Hotel in Puerto Aventuras
          • #6 Luxury Hotel in Puerto Aventuras
          • #6 On the Beach Hotel in Puerto Aventuras
          • #6 Top resorts Hotel in Puerto Aventuras
          • #7 Spa Hotel in Puerto Aventuras
          • #7 Family Hotel in Puerto Aventuras
          • #8 Romantic Hotel in Puerto Aventuras
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 479
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, BookIt.com, Barcelo, Booking.com, Hotwire, Hotels.com, Travelocity, TravelUp, Cancelon, getaroom.com and TripOnline SA so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Puerto Aventuras
          • Also Known As
          • Barcelo Maya Tropical Hotel Puerto Aventuras ,
          • Barcelo Puerto Aventuras ,
          • Barcelo Hotel Puerto Aventuras ,
          • Barcelo Maya Tropical Puerto Aventuras, Riviera Maya, Mexico
          Add Photo Photos
          Traveller (3791)
          Pool & Beach (1156)
          Dining (287)
          Room & Suite (278)
          Hotel & Grounds (2181)
          Family and Play Areas (43)
          Bathroom (24)
          Business Centre & Event Rooms (14)
          Nearby
          Barcelo Maya Caribe
          3,103 reviews
          .36 km away
           
          Barcelo Maya Colonial
          5,519 reviews
          .08 km away
           
          Barcelo Maya Palace
          5,961 reviews
          .10 km away
           
          LM Hotel Boutique
          235 reviews
          1.26 km away
           
          Nearby Restaurants
          Jessie Gelato
          320 reviews
          1.96 km away
          Royal Grill
          67 reviews
          2.31 km away
          Cafe Ole
          493 reviews
          1.95 km away
          Terrace Tapas Lounge & Bar
          65 reviews
          2.25 km away
          Nearby Attractions
          Dolphinaris Barcelo
          662 reviews
          .41 km away
          Cenote Jardin del Eden
          251 reviews
          1.58 km away
          Dressel Divers
          363 reviews
          .42 km away
          Flyin Fish
          54 reviews
          1.50 km away
          Questions & AnswersAsk a question
          kd12_can
          Can someone please tell me if there are designated smoking areas? I am a smoker ( I'm embarassed by it) don't want anyone to be bothered by it and try to be considerate of the people around me. If there are smoking areas can you please tell me where they are and are there designated smoking buildings/rooms? I plan to smoke on the balcony if allowed? Thank you. :) Please no judgement.
          24 May 2017|
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          kktk
          How do you guarantee 2 double beds in a room if there are 3 adults in a room?
          23 May 2017|
          Answer
          Response from papouino | Reviewed this property |
          You simply need to call and ask! The service is exceptional when it comes to covering your needs. If it ever happens that you do not see your need fulfilled, let them know and I assure you they will take care of it. I had... More
          0
          Votes
          kktk
          What is the gift voucher used for and how does it work? Can you use it for upgrades? Thanks!
          23 May 2017|
          Answer Show all 2 answers
          Response from DawnOfTampa | Reviewed this property |
          Hi. We were told that different vouchers work differently. Our vouchers through CheapCaribbean were basically an advertisement; coupons to make overpriced services reasonable. We were told that the vouchers through the... More
          0
          Votes
          Room Tips
          "The rooms in the Veracruz building are the best."
          Read review
          "Ground floor near the pool was our best room. First year we were third floor near the lobby and it was a hike..."
          Read review
          "Premium Ocean Front Room, was close to the pool bar and beach and offers a great deal at the spa."
          Read review
          "ask for a good room."
          Read review
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