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    Barcelo Maya Tropical

    Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
    Hotel website
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    30/7/2017 31/7/2017
    US$ 346
    Traveller (3894)
    Pool & Beach (1159)
    Dining (289)
    Barcelo Maya Caribe
    3,304 reviews
    #12 of 17 hotels in Puerto Aventuras
     
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    Overview
    • Excellent64%
    • Very good24%
    • Average7%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Butler Service
    Casino
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Barcelo Maya Tropical
    Special Offer: Join my Barceló
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    Barcelo Maya Caribe
    3,304 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Palace
    6,518 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Dreams Puerto Aventuras Resort & Spa
    4,593 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Ocean Riviera Paradise
    1,829 reviews
    #76 of 209 hotels in Playa del Carmen
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (4,499)
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    There are newer reviews for Barcelo Maya Tropical
    See the most recent reviews

    1,321 - 1,325 of 2,775 reviews

    Reviewed 14 January 2015

    Our family of 5 stayed here Dec. 28 2014- Jan 4, 2015. We stayed in the club premium section of the tropical, 2 side by side junior suites. We were worried that they wouldn't be beside each other because they can't guarantee it so we...More

    5  Thank Scott B
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded 16 January 2015

    Dear Scott B, We deeply appreciate your review, since this help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your past holidays. We are glad to know you liked the resort as we accommodate many guests each day...More

    Reviewed 13 January 2015

    The Mayan Tropical hotel was filthy. We had black mould on the bathroom ceiling and on the floor under the furniture which we discovered when we had to move the armoire to find an electrical outlet that worked. The balcony doors didn't slide open and...More

    2  Thank Lorne G
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded 14 January 2015

    Dear Lorne G, We really appreciate your visit and the time taken to write your personal impression about Barceló Maya Tropical; since our success is measured by how our guests evaluate our services and facilities, we want you know that your comments and suggestions are...More

    Reviewed 12 January 2015

    We stayed here 3 years ago and had a great time. One of the highlights was the service we received from Isabel Garcia in the Lobby Bar. She gave our family exceptional service, took pictures for us and brought us specialty drinks to try. In...More

    1  Thank Mike P
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded 13 January 2015

    Dear Mike P, First of all thank you for the time you have taken to share your experience on trip advisor as you know a hotel is defined by the quality of service it provides to its guests, since our success is measured by how...More

    Reviewed 12 January 2015

    I stayed here for a week in Jan of 2015 with my family - overall we had a great time and would consider this resort again in the future. The positives: This is a great property with a lot to offer. It is part of...More

    Thank traveler389389389
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded 13 January 2015

    Dear traveler389389389, We would like to thank you for the time you have taken to share your comments regarding your past stay at Barcelo Maya Tropical, we want you to know that the comments and suggestions we receive from our guests are taken seriously since...More

    Reviewed 12 January 2015 via mobile

    I was planning on having a wedding here next year, so me and my fiance decided to visit the resort. We are currently here and completely disgusted at the customer service. We haven't had our fridge filled with drinks or snacks in 3 days, we...More

    5  Thank anthonybukher
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded 19 January 2015

    Dear Mr. Bukher, First of all we would like to apologize for not having met your expectations, and for the lack of assistance at the Front Desk regarding your minibar, we hope you give us another opportunity to host you. Please be assured we will...More

    Barcelo Maya Caribe
    3,304 reviews
    #12 of 17 hotels in Puerto Aventuras
     
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    6,518 reviews
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    Dreams Puerto Aventuras Resort & Spa
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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 188 - US$ 482 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Puerto Aventuras
    • #6 Luxury Hotel in Puerto Aventuras
    • #6 On the Beach Hotel in Puerto Aventuras
    • #6 Top resorts Hotel in Puerto Aventuras
    • #7 Family Hotel in Puerto Aventuras
    • #7 Spa Hotel in Puerto Aventuras
    • #8 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 479
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Orbitz, Expedia, Barcelo, Hotels.com, Booking.com, Travelocity, Cheap Tickets, Cancelon, getaroom.com, Hotwire and TripOnline SA so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Tropical Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Tropical Puerto Aventuras, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (3894)
    Pool & Beach (1159)
    Dining (289)
    Room & Suite (281)
    Hotel & Grounds (2275)
    Family and Play Areas (43)
    Bathroom (24)
    Business Centre & Event Rooms (15)
    Nearby
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    .51 km away
     
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    Ask a question
    Questions & Answers
    wilmore83
    14 July 2017|
    Answer Show all 5 answers
    Response from BC701 | Reviewed this property |
    If you go to have fun, you will have fun. If you are a negative Nelly you probably will find negative stuff. The staff is great and very helpful. If you want something just ask at the desk. Try Selvatica extreme canopy zip... More
    1
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    Room Tips
    "Rooms # are 4 digits. The lower the last two numbers are, the closer you are to the beach/pool but further..."
    Read review
    "There are other complexes on this resort but the Food/Service & Beach were not quite as good."
    Read review
    "If you can afford it, go for the water front room!"
    Read review
    "make sure that you specify intently while making your reservation the room you want."
    Read review
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