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    Barcelo Maya Tropical

    Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
    011 52 984 875 1500
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    4/2/2018 5/2/2018
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     33 people are viewing this hotel
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    US$ 364
    US$ 323
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    Traveller (4240)
    Pool & Beach (1221)
    Dining (314)
    Overview
    • Excellent63%
    • Very good24%
    • Average7%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “seafood” (275 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Reviews (5,040)
    There are newer reviews for Barcelo Maya Tropical
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    1,281 - 1,285 of 3,113 reviews

    Reviewed 15 February 2016

    This was our first trip to this area and were thrilled with the grounds, the service, and the entire resort. As others have noted, the grounds are fantastic, from the beautiful lobby area that greets you on arrival, to the many water features on the...More

    Thank 729ellie
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded 26 February 2016

    Dear 729ellie, We appreciate your kind comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. Barceló Maya Tropical is committed to providing our guests with the highest quality of services and...More

    Reviewed 15 February 2016

    According to the travels sites this is a 4.5 star resort. As all resorts do this one has it's pros and cons. We've stayed at a Palace resort (not the Barcelo) and know what that is like. We didn't want to pay the palace price...More

    1  Thank candidcanadian4510
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded 26 February 2016

    Dear Candidcanadian4510, We would like to thank you for the time you have taken to share your comments regarding your past stay at Barcelo Maya Tropical, we want you to know that the comments and suggestions we receive from our guests are taken seriously since...More

    Reviewed 14 February 2016

    We just got back from our 7 day trip. Our first room was on the ground floor in Velacruz. The room was very musty, damp and smelled of mildew. The air-conditioner didn't work. The next morning, we asked for a different room. We got one...More

    Thank 727tinak
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded 26 February 2016

    Dear 727tinak, We are pleased to know your comments, since they help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your vacation. A hotel is defined by the quality of service it provides to its guests. Since our...More

    Reviewed 14 February 2016

    We just came back from a 7 day stay at the Barcelo Maya Tropical - we have 2 kids (girls ages 8 and 10) and went with 2 other families with kids of a similar ages. Odd start as we had booked the Barcelo Maya...More

    1  Thank Wicksie33
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded 26 February 2016

    Dear Wicksie33, We have read your opinion and really appreciate the valuable time you have taken to share your comments regarding Barcelo Maya Tropical, we are glad to know you liked the service of our staff and your kids enjoy the water park, thank you...More

    Reviewed 14 February 2016

    Once again the Barceló did not fail to impress us! We had fantastic food at all of the specialty restaurants and the service was stupendous. The buffet, which is normally criticized, was also very good with a variety of choices. At the lobby bar, Isabelle,...More

    Thank Pam B
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded 26 February 2016

    Dear Pam B, We really appreciate your kind comments regarding your stay at Barcelo Maya Tropical and your memories with Isabel the waitress at the Lobby Bar Tequila, our main goal is to fulfill the expectations of every single guest we have the pleasure of...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 247 - US$ 487 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Puerto Aventuras
    • #6 Luxury Hotel in Puerto Aventuras
    • #6 Top resorts Hotel in Puerto Aventuras
    • #6 Family Hotel in Puerto Aventuras
    • #6 On the Beach Hotel in Puerto Aventuras
    • #7 Spa Hotel in Puerto Aventuras
    • #8 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 479
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Barcelo, Expedia, Hotels.com, Orbitz, Travelocity, getaroom.com, Cancelon and TripOnline SA so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Tropical Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Tropical Puerto Aventuras, Riviera Maya, Mexico
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    Traveller (4240)
    Pool & Beach (1221)
    Dining (314)
    Room & Suite (308)
    Hotel & Grounds (2500)
    Family and Play Areas (47)
    Bathroom (27)
    Business Centre & Event Rooms (15)
    Nearby
    Nearby HotelsSee all 17 hotels in Puerto Aventuras
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    Barcelo Maya Beach
    8,894 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    melaniejanea
    20 January 2018|
    AnswerShow all 3 answers
    Response from Josh S | Reviewed this property |
    We stayed at Tropical and had one room with a Queen and another room adjoining that had 2 queens with a couch.
    1
    Vote
    Lisa P
    18 January 2018|
    AnswerShow all 2 answers
    Response from Sunnyfield33 | Reviewed this property |
    No you can’t. You can make all reservations at Guest Service Office. The nice thing is, they will make all reservations for the week for you & not just for the next night like a lot of places. You can only book 4 for the... More
    0
    Votes
    Room Tips
    "Tropical is the most centrally located to all of the"
    Read review
    "Choose 3rd floor if you don't want neighbours making noise above you."
    Read review
    "Ask to see room first to ensure it is not damp and musty"
    Read review
    "The rooms with a Terrace or balcony have the best views"
    Read review
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