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Barcelo Maya Tropical

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4,179 Reviews from our TripAdvisor Community

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Showing 2,573: English reviews
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Oakhurst, New Jersey
Reviewed yesterday NEW

Slight name change to resort--it's now the Barcelo Maya Grand Resort. I've been here several times before, and continue to return. I haven't done an updated review, so here it is. Resort Sprawling resort along the Caribbean Sea. Expect to do lots of walking, but I like that, so no problem. The resort is really well laid out. Once you...

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Helpful?
Thank loulombo
Reviewed 2 days ago NEWvia mobile

Came with our family and several other groups (14 total). Great service, friendly staff, good food, and a nice beach! The kids loved the Pirates waterpark, and the staff there is awesome! The surf Rider was a big hit and the kids loved the private surf lessons. Highly recommend it.

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Thank Mike C
Reviewed 3 days ago NEWvia mobile

It was very nice the resort, its very accessible, and everything is connected as one great city Barcelo. Food and excellent stay, and fabulous night show. They have bowling !! Thing that no other hotel has. I will definitely go back again!

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Thank Kimberly A
Novi, Michigan
Reviewed 5 days ago NEWvia mobile

Brandon was 100% one of the nicest workers at Barcelo! Not even just a worker but also he is one of the nicest people I know! He is so friendly, welcoming, and not to mention hilarious!! He put a smile on everyone's face that he talked to! His water aerobics and dance classes are so much fun! The water aerobics...

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Helpful?
Thank ColeyBrown
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear ColeyBrown, We appreciate your visit and the time taken to write us a review on Trip Advisor. We thank you very much for your kindest words to Brandon you receive best regards from them and from the rest of our staff. We would be grateful to host you with your family and friends in the future. Please do not...

Reviewed 6 days ago NEWvia mobile

We were recently at this resort for our friends wedding on the beach. Best wedding ever! It was our first time in Mexico. Our stay was spectacular! All the staff were above and beyond exceptional! We will be coming back to this resort.

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Helpful?
1Thank George K
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear George K, We have read your opinion and really appreciate the valuable time you have taken to share your comments regarding your stay at Barcelo Maya Tropical. We really appreciate your visit and the time taken to write your impression about your stay, Barceló Maya Tropical is committed to providing our guests with the highest quality services and facilities....

Reviewed 6 days ago NEWvia mobile

Huge resort with a lot to do for all ages! Only down fall is till forever to check in. Staff was friendly lots of activities and nightly entertainment was great! Beach was clean and so where the buildings

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Helpful?
Thank DAlook
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear DAlook, We thank your comments, since they help us to constantly improve, we appreciate very much you choose Barcelo Maya Tropical for your vacation as well of your recommendation on your review, we accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities of...

Putney, Vermont
Reviewed 6 days ago NEW

Everything was luxurious, clean as could be, and quiet. Very upscale. NOTHING to complain about at all. Huge property, and an endless list of activities, restaurants, bars. It could not have been nicer. Beautiful azure water. Loads of swimming pools. No reason to leave the property except to visit the ruins at Tulum and Coba. In particular We would like...

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Helpful?
Thank rowlandz
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear rowlandz, Thank you very much for sharing this great review of your recent stay at Barceló Maya Tropical. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

Mill Creek, Washington
Reviewed 1 week ago NEW

We love Barcelo but our last night our room flooded and instead of fixing it they wiped it up and of course it leaked throughout the night they also promised to send housekeeping to cleanup the water but they never showed up. Also we booked 2 rooms because we brought 4 children with us and our rooms were not next...

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Helpful?
Thank eldonmaria
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear eldonmaria, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Maya Tropical hotel and are delighted to read that we were able to match your holiday expectations. We are sorry for the inconvinience for the room, hope that we can help you in your next stay. We have...

Arlington, Virginia
Reviewed 1 week ago NEW

Took our family of 4( 2 kids 11 and 13) and met our friends here. The beaches are as described. They are long, gorgeous and there is no need to fight for a good seat as they are spread amply over a kilometer and 2 bays. We like snorkeling so did most of our time on the north end. Beaches...

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1Thank stevet2005
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear stevet2005, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Maya Tropical hotel and are delighted to read that we were able to match your holiday expectations. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. Once...

Reviewed 1 week ago

To be fair, this place is very family oriented with kids from 13 and under. The resort has many options for pools to chose from and is a short walk to the beautiful beach and ocean. There are additional kids areas with wave pools and slides but there is an additional cost that is not "All Inclusive". The dinners are...

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Helpful?
1Thank Matthew F
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Matthew F, We have read your opinion and really appreciate the valuable time you have taken to share your comments regarding your stay at Barcelo Maya Tropical. We really appreciate your visit and the time taken to write your impression about your stay, Barceló Maya Tropical is committed to providing our guests with the highest quality services and facilities....

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Junior Suite Deluxe Ocean View Club Premium (27)
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 12,965 - ₹ 27,681 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#5 Business Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Tropical staff and other travellers.
245 questions
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Questions? Get answers from Barcelo Maya Tropical staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room closest to the pools and the beach was worth the money. Get up in the morning, see blue water and palm trees - the best!”
rowlandz, 19 Apr 2017 | Read review
“Our friends chose Maya Beach and had a room in the newer section. No mildew smell complaints there.”
stevet2005, 18 Apr 2017 | Read review
“Junior Suite Ocean View Premium rooms are the best.”
matthewfO5251CE, 17 Apr 2017 | Read review
“Ask for a room away from the theatres.”
jenniferdO6036MK, 17 Apr 2017 | Read review
“Do not pay extra for Ocean front or Ocean view rooms. There is no need to.”
grasshopper10, 17 Apr 2017 | Read review
5 of 5