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Barcelo Maya Colonial

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Traveller (5955)
Pool & Beach (1695)
Room & Suite (507)
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Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“jalisco building”(104 reviews)
“seafood”(279 reviews)
“beautiful resort”(158 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Barcelo Maya Colonial
Special Offer: Up to 35% - Caribean
Offers from Barcelo Maya Colonial
Special Offer: Up to 35% - Caribean
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (6,949)
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2,092
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1,411 - 1,415 of 3,806 reviews
Reviewed 22 June 2016 via mobile

We had an amazing time at Kioto twice. Each time the servers (Mayra Elizabeth Dominguez Pérez and Martina Balam) were so kind and were very patient. Their service was impeccable and they seemed to enjoy working there. They represent the care and kindness you get...More

Thank aiglehart
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded 23 June 2016

Dear aiglehart: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I can see you and your family have enjoyed every time you spend here. I appreciate your...More

Reviewed 21 June 2016

Bellboys (especially Joel) were all fantastic. This was the nicest place I've ever seen. Great staff. Great food. Worth the money. I can't wait to go back. PS: Do the Rio Secreto while staying here. Its only a 10 minute cab ride away and its...More

Thank Julie K
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded 23 June 2016

Estimada Julie: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once...More

Reviewed 21 June 2016

We just came back from a week for are Honeymoon. The food was not good at all. The last 3 days we were there the hotel had some kind of dance competition, so we were over run by so many kids. To the point when...More

Thank Kim V
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded 23 June 2016

Dear Kim: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once...More

Reviewed 20 June 2016

We had the most amazing time. The facilities, pools, and buffet restaurants, along with the service in these areas, were perfect. We had the kindest man wait on us most days and he always went out of his way to help and make sure we...More

3  Thank angelaflicker
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded 23 June 2016

Dear angelaflicker: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once...More

Reviewed 20 June 2016

My husband and I decided to stay at Barcelo for our 10 year anniversary trip. We took our kids with us, age 4 and 7. Since the very first day, our trip was perfect. We checked in early and since our room was not ready,...More

2  Thank smileyk79
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded 23 June 2016

Dear smileyk79: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I can see you and your family have enjoyed every time you spend. We accommodate many guests...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$ 197 - US$ 424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Aventuras
#2 Family Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 197 - US$ 424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Aventuras
#2 Family Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (5955)
Pool & Beach (1695)
Room & Suite (507)
Dining (502)
Family and Play Areas (145)
Amenities (129)
Business Centre & Event Rooms (10)
Questions & Answers
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Gillian T
14 June 2018|
Answer
Response from Doug D |
Yes they do, just ask when checking in or when you book through your agent will not be a problem getting a crib at this family oriented hotel
1
Vote
bluegray321
12 June 2018|
AnswerShow all 3 answers
Response from Dasha M | Reviewed this property |
I don't know the answer, but a simple phone call should give you true answer.
0
Votes
Room Tips
"Make sure to let the front desk know you booked a family suite...if that is the case."
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"There ocean view rooms but they are mostly rooms located next to the pool. They also offer rooms with private..."
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"Anything near the theatres will be a bit noisy until around 11 pm."
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"Bring lost of cash to tip the staff if you expect any type of service :-("
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