We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Barcelo Maya Colonial

Orbitz.comUS$ 333*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 333*
US$ 333*
US$ 332*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Barcelo Maya Colonial
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

5,383 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Barcelo Maya Colonial
See the most recent reviews
Showing 2,925: English reviews
Livonia, Michigan
Reviewed 6 days ago NEW

There aren't enough adjectives to describe how spectacular the resort and employees are, but I will try to explain how unbelievable this place is. Everything about this entire resort was absolutely perfect. We scheduled our own, private transfer from the airport to the resort through Amstar (outstanding). Our driver jumped out of the van when we arrived to Barcelo and...

 Report
Helpful?
3Thank Teena_J
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Teena, Thank you very much for sharing this great review of your recent stay at Barceló XXX. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and...

QC, CAN
Reviewed 1 week ago

Last week was our second time in this hotel. I must admit that last year we were amazed by this complex everything was wonderful. We decided to book again at the very same resort...first time we did this as we always prefer to discover new places and see the world. But we dicided to settle for "peace of mind" expecting...

 Report
Helpful?
1Thank vinceQc_Can
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, Although we sincerely regret your disappointment with your stay in our Barceló XXX, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We were most concerned to read your remarks on the service you...

Herriman, Utah
Reviewed 1 week ago

The place: The location, the building and the beaches are excellent. The buildings and gardens are very very well maintained, the beach is incredible, If I were to only qualify this place by location and beach I would rate the place as excellent. The place is also very clean. According to the hotel staff, the hotel was at 92% of...

 Report
Helpful?
Thank ELGS2
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Our main commitment is our guests' satisfaction and our goal, their preference...

Clifton, New Jersey
Reviewed 1 week ago

While the beach was amazing as expected, my favorite part of the experience were the friendly and dedicated waiters and waitresses that attended to my every request from the buffet breakfast to sit down dinners, my favorite waiter was this nice man named Gabriel, who works not in the colonial half but in the tropical half of the buffet, specifically...

 Report
Helpful?
Thank ccleopatrac123
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

Reviewed 1 week ago

My daughter and her fiancé were married at the Palace property gazebo on this resort (where they stayed). We all stayed at the Colonial to economize. Understandably, making arrangements at a distance has its challenges, however, the wedding and reception were handled impeccably by wedding coordinator Guillermo Sierra and the wait staff. We had 53 guests. The set up, service...

 Report
Helpful?
Thank ladidahladidah123
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, First of all, we congratulate you with the Wedding and we thank you for choosing our Barceló Maya Colonial hotel for such a special occasion.We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. Your enthusiasm for our staff is very much appreciated and will be a...

Ottawa
Reviewed 1 week ago

I went to the Barcelo Maya Colonial Resort for a destination wedding. As a bridesmaid, I only wanted the best for the bride and groom. I had heard good things about the Barcelo resorts so I was not too worried. Overall, the resort was great and the service was EXCELLENT! I love Mexico and it never disappoints. I stayed in...

 Report
Helpful?
Thank Irena S
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Irena, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay and the wedding among us. We have taken good note of your remarks related to the service you received upon check in and apologize for the exceptional wait you expérienced upon your arrival, we will do our utmost to...

Minneapolis, MN
Reviewed 1 week ago

I stayed at the Barcelo Maya Riviera Colonial during Spring Break this year with my husband and 2 daughters, ages 7 and 10. The resort had a lot to offer! Overall, I would go back. Check-in - I was nervous about check-in based on some tough reviews of how slow it can be. We did not have that experience. I...

 Report
Helpful?
2Thank mjkraimz
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear mjkraimz: Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

Biratnagar, Nepal
Reviewed 1 week ago

I came with my family of 4 to meet 5 other families for a wedding, we stayed 5 nights. A total of 4 receptionists were busy checking us in, it took the guy 45 minutes to check us in. I thought to myself this did not bode well but kept my opinion to myself because I didn't want to sour...

 Report
Helpful?
2Thank hdinhdmk
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear hdinhdmk: Thank you so much for share with us your opinion in reference to your stay in our hotel, please receive our sincerely apologize if we caused you some discomfort, we are taking your comments with special consideration. The service flaw that you mentioned was shared with our staff involved be sure that all the measure will be taken...

Boston, Massachusetts
Reviewed 1 week ago

Our stay here was wonderful! The beach, food, and amenities were fantastic. Additionally, the staff went above and beyond time and time again. In particular, the woman who cleaned our room, Ausencia Hernandez, was amazing! She helped clean our room twice after I got sick. She truly was a saint. I would recommend the Barcelo!

 Report
Helpful?
2Thank lilynrowland
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear lilynrowland: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com

Montreal, Canada
Reviewed 1 week ago

Maya Colonial is a 2 building complex within a resort showcasing 4 complexes. Each complex has a buffet, a few rsvp restaurants, a pool and a grill & bar on the beach for lunch. You can eat,swim,drink and enjoy the facilities at all of the complexes, except for the Palace, which is 5 star. There are several paths throughout the...

 Report
Helpful?
5Thank LadyRossTremblay
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Ladyross: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I appreciate your positive notes about the Hotel, and I was very happy to read that you liked the services that we offer. I can let you know that all guest comments...

5,434 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5033)
Viewed
Pool/Beach Area (1447)
Viewed
Family/Play Areas (131)
Viewed
Hotel & Grounds (863)
Viewed
Dining (365)
Viewed
Room/Suite (268)
Viewed
View from Room (118)
Viewed
Bathroom (49)
Viewed
Business Centre/Function Rooms (6)
Viewed
4:58
Videos (1)
Viewed
Other (1785)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (320)
Viewed
Amenities (129)
Viewed
Beach (16)
Viewed
Junior Suite Deluxe Ocean View Club Premium (35)
Viewed
Kiddy Pool (8)
Viewed
Olympic Pool (7)
Viewed
Pool (26)
Viewed
Dining (54)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (81)
Viewed
Hotel & Grounds (1)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (5)
Viewed
Other (74)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Puerto Aventuras
249.3 km away
Hotel Barcelo Maya Beach
Hotel Barcelo Maya Beach
#11 of 17 in Puerto Aventuras
7,775 reviews
0.1 km away
Barcelo Maya Palace
Barcelo Maya Palace
#6 of 17 in Puerto Aventuras
5,740 reviews
0.1 km away
Barcelo Maya Tropical
Barcelo Maya Tropical
#7 of 17 in Puerto Aventuras
4,186 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Barcelo Maya Caribe
Barcelo Maya Caribe
#12 of 17 in Puerto Aventuras
3,006 reviews
17.1 km away
Luxury Bahia Principe Akumal Don Pablo Collection
26.8 km away
Occidental at  Xcaret Destination
Occidental at Xcaret Destinatio...
#73 of 213 in Playa del Carmen
11,569 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 12,657 - ₹ 28,590 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Colonial 4*
Number of rooms: 481
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, BookIt.com, Expedia, Hotwire, Barcelo, Hotels.com, Cheap Tickets, Travelocity, TripOnline SA, Priceline and HotelQuickly so you can book your Barcelo Maya Colonial reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#3 Family Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Colonial staff and other travellers.
568 questions
Ask a question

See all questions (568)

Questions? Get answers from Barcelo Maya Colonial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor rooms were great.”
Snoopy1103, 27 Apr 2017 | Read review
“Great Suite Views in rooms facing beach.”
P2009OMeduardom, 27 Apr 2017 | Read review
“Anything but ground floor and away from the theater.”
FordCobra66, 26 Apr 2017 | Read review
“We really liked our area in the Colonial. It was close to the Buffets, restaurants, bars, and pools.”
461waynek, 24 Apr 2017 | Read review
“Visit the unofficial Barcelo Maya page, there is a ton of information.”
  • This was our view for the week
  • Room service is great!
  • It was hard to leave this view
Teena_J, 23 Apr 2017 | Read review
5 of 5
Orbitz.com
US$ 333* /night
View Deal
Booking.comUS$ 333
Bookit.comUS$ 332
TripAdvisorUS$ 333
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates