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Barcelo Maya Colonial

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Barcelo Maya Colonial
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5,166 Reviews from our TripAdvisor Community

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Showing 2,772: English reviews
Pottstown, Pennsylvania
Reviewed yesterday NEW

Beautiful grounds and beach. Enjoyed snorkeling and interaction with feeding fish and turtles. Hotel has much to offer as far as shopping, excellent food, dolphin pool, and bars. Entertainment not the best. Everyone was courteous and eager to serve. Stayed in Tropical Veracruz. Quite and convenient...Pre spring break so travel and surroundings were calm and quiet.

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Thank Gerri G
Wingham, Canada
Reviewed 2 days ago NEW

We paid extra for the upgrade to superior room prestige and were very disappointed. First of all we were put into a room with 2 double bed for just me and my husband (we booked at the maya colonial, but we put into the maya tropical), no fruit basket on arrival, no bottle of tequila on arrival, coffee, chips, nuts,...

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2Thank djc692017
Montreal, Canada
Reviewed 4 days ago NEWvia mobile

Hola after 2weeks at the Barceló Maya Colonial (our third time here in one year) it just keeps getting better! The hotel is gorgeous from the beautiful beach and location the food the gym and all of the amazing people who work there. Having a 7 years old son we really appreciate the best kids club called The Barcy Club...

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Thank 6JoanneHolland
Winnipeg, Canada
Reviewed 5 days ago NEWvia mobile

This was all set up by the wedding couple. We booked this a year in advance and when we arrived they moved is to the next hotel over it took me an hour to get back to this hotel as that was where everyone going to the wedding was staying. The are 5 Barcellos in a row here and this...

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3Thank Billwpg
Reviewed 6 days ago NEWvia mobile

Had a 40th anniversary vacation for my in-laws & it was a mess from the moment we walked in! ....HORRIBLE experience.....I dont even know where to begin....I could write a chapter on the rudeness, disorganization, locking us out of our rooms because the reservations did not state the childrens ages??......even to the point of taking all our my sister in...

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7Thank Crybabe619
Grand Rapids, Michigan
Reviewed 6 days ago NEW

We just completed our trip to Maya Colonial, we were all impressed. Huge resort, over 1 mile of beach that is easy to walk. Multiple pools to choose from, staff was helpful, pleasant and very hardworking. Evening entertainment was very good and professional, plus you can choose from 2 theaters. Ala carte restaurants had excellent food especially the Japanese hibachi...

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1Thank Carol D
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Carol, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Colonial was an enjoyable one. We continuously...

Edmonton, Canada
Reviewed 1 week ago NEW

This was our first experience at Barcelo Maya Colonial. We found all aspects of it amazing; from the location, the weather, the white sands, entertainment and service. We were there for fourteen days with eight al a cartes and the rest of our meals were from the buffet. We had Alesandro May, Carlos Ruiz and Denisse Briones as our head...

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2Thank jamespa2017
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear James, Thank you for the great feedback of your recent holiday experience at our Barceló Maya Colonial; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We hope to have the opportunity to host you again...

Winnipeg, Canada
Reviewed 1 week ago NEW

I travelled here from February 5-12 2017 with my wife and another couple. The other couple had stayed here 4 times and shot 7 weddings here and even had their own wedding here so going into my first trip to Mexico I had high hopes. I always travel to Jamaica and had no interest going to Mexico, but I was...

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4Thank Matthias S
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Matthias, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We hope to have the opportunity to host you again in the future. Best regards, La Gerencia Barceló Maya Colonial jeferecepcolonial@barcelomaya.com

West Vancouver, Canada
Reviewed 1 week ago

The following are actually reviews for two different vacations at the Barcelo Maya Colonial. The first was in August of 2015. The occasion was my husband’s 75th birthday. We invited our four children (scattered on three different continents), their spouses and four grandchildren (aged 5 - 14) for two weeks to a family fun filled get-together. It was the idyllic...

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6Thank georgia906
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Georgia906: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We glad you have a good time during your vacations in our hotel, we really appreciate your remarks at our staff, who make a great job trying to fulfill our guests expectations,...

Reviewed 1 week ago via mobile

This resort is great if you have small kids as it has a good waterpark/pool area for young kids. Our kids are older so they preferred swimming in the regular pool. When they wanted to swim in the ocean it was just on the other side of the walkway that separated the pool area from the beach area. In both...

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Thank Susana D
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Susana: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I appreciate your positive notes about the Hotel, and I was very happy to read that you liked the services that we offer. I can let you know that all guest comments...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 15,928 - ₹ 32,798 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Colonial 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#3 Family Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Colonial staff and other travellers.
506 questions
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Questions? Get answers from Barcelo Maya Colonial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Veracruz second floor quiet and convenient location.”
 of 5 bubbles GerriG_12, 19 Feb 2017 | Read review
“Rooms near the nightly entertainment (maya tropical) very noisy. You can hear everything going on outside.”
 of 5 bubbles djc692017, 18 Feb 2017 | Read review
“Ground floor, nice to have walk-out area.”
 of 5 bubbles 12CarolD, 14 Feb 2017 | Read review
“We found the rooms very clean and the service unbelievable. Staff were constantly cleaning. Friendly stafdf!!!”
 of 5 bubbles jamespa2017, 13 Feb 2017 | Read review
“get a room close to east end of the buildings...lots of walking is involved”
 of 5 bubbles Flash77Toronto, 11 Feb 2017 | Read review
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