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29/10/2017 30/10/2017
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    Dreams Puerto Aventuras Resort & Spa

    Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico
    011 52 81 4162 3458
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    29/10/2017 30/10/2017
     32 people are viewing this hotel
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    US$ 174US$ 221
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    Traveller (3996)
    Pool & Beach (1147)
    Room & Suite (864)
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    Overview
    • Excellent50%
    • Very good30%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “seaside grill” (477 reviews)
    “world cafe” (332 reviews)
    “el patio” (326 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Dreams Puerto Aventuras Resort & Spa
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    Barcelo Maya Palace
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    Hard Rock Hotel Riviera Maya
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    Barcelo Maya Beach
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Reviews (4,753)
    There are newer reviews for Dreams Puerto Aventuras Resort & Spa
    See the most recent reviews
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    1,401 - 1,405 of 4,066 reviews

    Reviewed 3 November 2015

    Our room was nice. The view looking into the dolphin pond was great. The beach was fabulous and well maintained. The amenities were great! We rode the catamaran, the kayak, snorkeled, played volleyball, took scuba diving lessons and went on 2 dives, rented the SeaDoo....More

    1  Thank Michelle F
    Response from DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & SpaResponded 14 November 2015

    Dear Michelle F, Thank you very much for sharing your feedback with us through Tripadvisor. We are very happy this is the second time you have stayed with us. It is great to know you and your family enjoyed the food. We like to read...More

    Reviewed 2 November 2015

    This hotel and the people that work there are amazing. One thing I loved was how everyone was so friendly. Anything you needed the staff was right there to help you out. We were checked in by our hotel concierge Mario. He explained the hotel,...More

    3  Thank C L
    Response from DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & SpaResponded 14 November 2015

    Dear C L, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope...More

    Reviewed 2 November 2015

    We got married here in 2009 and returned in 2010 and again Oct 2014! Love this place if only it wasn't an hour from the airport. It has the best wedding venue one could ask for and there is a sandy beach to enjoy for...More

    Thank klcnp1
    Reviewed 2 November 2015

    We've had high expectations from the "Dreams" brand after staying at Dreams Punta Cana earlier in January and we were absolutely blown away again by amazing customer service, drinks, hospitality, and this trip we abused room service (a service we did not utilize on our...More

    6  Thank beachhhhbums
    Response from DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & SpaResponded 10 November 2015

    Dear beachhhhbums, We were delighted to have you with us and thank you so much for providing feedback regarding your recent stay at Dreams Puerto Aventuras. We would like to inform you that all the comments & suggestions are addressed to the involved departments to...More

    Reviewed 2 November 2015

    This is going to be a long review, but a lot needs to be talked about. My wife and I were at this resort from Oct. 22 thru Oct. 30 to celebrate our wedding anniversary. We booked through Apple Vacations via our local travel agent....More

    7  Thank Jim K
    Response from DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & SpaResponded 10 November 2015

    Dear Jim K, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We apologize for not having exceeded your expectations in every aspect of your stay here with us. Please rest assured that your comments have been shared...More

    Barcelo Maya Palace
    7,213 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Catalonia Riviera Maya
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    #9 of 17 hotels in Puerto Aventuras
     
    Hard Rock Hotel Riviera Maya
    9,916 reviews
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    Barcelo Maya Beach
    8,525 reviews
    #11 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 186 - US$ 570 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Puerto Aventuras
    • #8 Spa Hotel in Puerto Aventuras
    • #8 Family Hotel in Puerto Aventuras
    • #8 Luxury Hotel in Puerto Aventuras
    • #9 Top resorts Hotel in Puerto Aventuras
    • #9 On the Beach Hotel in Puerto Aventuras
    • #10 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 305
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, BookIt.com, Hotels.com, Travelocity, TripOnline SA, Cheap Tickets, HotelsforEveryone, Hotwire, Evoline ltd, Cancelon and getaroom.com so you can book your Dreams Puerto Aventuras Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Dreams Puerto Aventuras Hotel Puerto Aventuras ,
    • Dreams Hotel Puerto Aventuras ,
    • Dreams Resort Puerto Aventuras ,
    • Sunscape Puerto Aventuras Riviera ,
    • Sunscape Puerto Adventuras ,
    • Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
    Add Photo Photos
    Traveller (3996)
    Pool & Beach (1147)
    Room & Suite (864)
    Dining (492)
    Hotel & Grounds (1920)
    Family and Play Areas (86)
    Bathroom (58)
    Business Centre & Event Rooms (27)
    Nearby
    Hard Rock Hotel Riviera Maya
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    1.26 km away
     
    Barcelo Maya Palace
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    2.71 km away
     
    Barcelo Maya Beach
    8,525 reviews
    3.12 km away
     
    Catalonia Riviera Maya
    9,170 reviews
    .24 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    deblin3
    13 October 2017|
    AnswerShow all 2 answers
    Response from deblin3 | Reviewed this property |
    Why? They won't care. They read these reviews and all anyone ever gets is the standard cookie cutter response. " sorry we didn't meet your expectations, blah, blah, blah". I just want to warn future guest of the policy so... More
    0
    Votes
    myluv7
    10 October 2017|
    AnswerShow all 7 answers
    Response from Lindsay M | Reviewed this property |
    It is a small beach, almost "cove-like" feeling. It is a little rocky as you go out into the water, but very clear so you can see where you're stepping. The beach itself is great, soft sand, and perfect for kids, as there is... More
    1
    Vote
    deblin3
    7 October 2017|
    Answer
    Response from 75ashleye |
    It only rained today and not much else. Everything is operating normal. Tomorrow is calling for partly cloudy and only20% chance of rain.
    1
    Vote
    Room Tips
    "Choose another resort."
    Read review
    "If you can find a room with no issue on the first floor, I will recommend it for families with little..."
    Read review
    "We had Rm 217 our view was the dolphin pool. After breakfast we watched the dolphins play during..."
    Read review
    "Upgrade to the preferred club"
    Read review
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