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Dreams Puerto Aventuras Resort & Spa

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4,044 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Puerto Aventuras Resort & Spa
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Showing 3,506: English reviews
Reviewed 30 November 2014 via mobile

We stayed at the Dreams Puerto Aventuras hotel from Nov 18-25 and it was an absolute amazing time! The staff goes above and beyond to make sure guests are 100% and the resort is kept very clean! The staff works so hard - even the gentlemen who spend hours sweeping and bagging seaweed to make sure that we have a...

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Helpful?
Thank Jayden Y
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Fall River, Massachusetts
Reviewed 28 November 2014

We went for our first trip here in September 2013, the resort had beautiful grounds, but they had a few maintenance issues. However the food and service was exceptional! We decided to travel here again in June of 2014. The food and service was not like it was the first time. Food quality had dropped and the service wasn't as...

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Helpful?
Thank glitterqueen1975
Reviewed 26 November 2014

We were there as part of an Apple Square Deal so we didn't know our Riviera Maya hotel until we were at the departure airport. We were concerned at first because the resort felt small. It ended up being wonderful. The staff were friendly and attentive- probably because the resort was smaller. We felt like guests. The restaurants were first...

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5Thank OJanuary
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Telford, United Kingdom
Reviewed 26 November 2014

Just returned from a fabulous 15 days at this resort. Not all good. If you want a quiet holiday this is not the place to go. We had been warned about the noise before we went but at one point it was painful and we had to report it to the concierge. They were very apologetic and said that they...

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Helpful?
1Thank Alemap60
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Reviewed 26 November 2014

The staff was helpful, friendly and fun. The view from every room and area was beautiful. Wide array of activities and the natural pool is breathtaking. I think we will go back every year if only for the service staff. The food was also amazing. The spa was fun also.

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2Thank Star W
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Undisclosed
Reviewed 26 November 2014

Stayed there again for the fifth time. The staff is wonderful, they are the ones that make this place incredible. Juan at the World Cafe cooked my parents Indian food for the day as they were missing home cooking. Israel and Edgar taught me and my wife some Latin dancing. Armando at the Swim up bar always greeted us with...

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Helpful?
2Thank Manjit G
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Balgonie, Canada
Reviewed 25 November 2014

We were there to attend a destination wedding and the place was very nice. Comfortable beds and we had a very scenic ocean view from our 5th floor room. Overall the experience was a good one! The staff were awesome!! Food was decent with good variety. Nice beach too. No real negatives , other than some of the evening entertainment...

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1Thank Lane B
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Beaver Creek, Colorado
Reviewed 25 November 2014

Mr Juan Segora and staff were flat out amazing. Their services help make my wife and I week long vacation that much better. The entire trip was relaxing and a success following a busy summer period. I would recommend your site anytime to anyone looking for a great vacation.

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Helpful?
Thank nino951
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Kansas City, Missouri
Reviewed 25 November 2014

I want to preface this review with the fact that myself and the 4 other adults I traveled with are NOT picky. At all. My husband and I have been to other Cancun/Dominican/Riviera Maya resorts, and we know what to expect in Mexico. The food isn't going to be fantastic at a children's resort, that's a given. Things are done...

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Thank KimA0714
Reviewed 25 November 2014

Over amplified music boomed out at nearly every location in the pool and beach areas most of the day. Adult pool suffered from groups of people gathering on the jacuzzi whooping and hollering getting louder with each cocktail every afternoon & early pm. Over 55's beware. Everything else was excellent.

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1Thank PiltdownTrotter
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 16,311 - ₹ 61,591 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, HotelsforEveryone, Hotels.com, Booking.com and Jetsetter so you can book your Dreams Puerto Aventuras Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#7 On the Beach Hotel in Puerto Aventuras
#7 Top resorts Hotel in Puerto Aventuras
#7 Luxury Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
333 questions
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The staff was amazing. Berinice was outstanding!”
 of 5 bubbles brynashlee, 9 Dec 2016 | Read review
“excellent service and cleaning”
 of 5 bubbles bradleyallenb2016, 9 Dec 2016 | Read review
“we stayed on the 7th floor.. the views were amazing”
 of 5 bubbles twobrosls, 8 Dec 2016 | Read review
“Ocean view!!”
 of 5 bubbles KenC30, 6 Dec 2016 | Read review
“Have them send you an email verifying your room. ”
 of 5 bubbles 340sandib, 1 Dec 2016 | Read review
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