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Dreams Puerto Aventuras Resort & Spa

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Dreams Puerto Aventuras Resort & Spa
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4,244 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Puerto Aventuras Resort & Spa
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Showing 3,675: English reviews
Cincinnati, Ohio
Reviewed 31 March 2015

A beautiful, easy place. Everyone is kind and accommodating! Beach is small but so much to do otherwise. Bautiful pools. Great food. No complaints, Good restaurants. Lots to do in Puerto Adventurous and south to Tulum, Akumal and Sian Kaan.

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Helpful?
Thank Pamlia
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, Thank you for sharing with us your recent experience in our resort, we are very happy to know that you enjoyed our beach, pools, our great food and of course the amazing place where our Dreams Puerto Aventuras is located as you mentioned we are nearest from the most beautiful beaches and important places to visit. We look...

Ontario
Reviewed 31 March 2015

We stayed at the Dreams Puerto Aventuras from March 7 - 14 and what an absolutely great resort. This resort is fantastic and I would love to return. You can snorkel all day right in front of the hotel. Lots of fish. Even a barracuda appeared daily. The restaurants are amazing with great service. You can have filet mignon every...

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5Thank Balasch
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, We are thrilled to know that you had an amazing stay. Thank you for your nice remarks about our beautiful rooms, great entertainment with many activities for the kids and delicious food and beverages specially the "mango margarita" and the mayan coffe". Your comments will serve as an inspiration to our team to continue working with passion, ensuring...

Dallas, Texas
Reviewed 31 March 2015

We arrived after 2am and the staff was friendly and welcoming. The room was clean, spacious and comfortable. Room service food was delicious and fast. The beach access was close and the pools were even closer. There was an adult only section, which was nice to have couple time together. The dolphin experience was an awesome experience, however the guy...

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Helpful?
3Thank aynge
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, We appreciate the time that you have invested on writing an overview of your stay with us. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with your room, our variety dining food and you could enjoyed the relaxation that offers our adults pool. Regarding your comments...

Mexico City, Mexico
Reviewed 30 March 2015

Dreams Puerto Aventura Resort is the perfect place to spend great days with your family. The hotel crew attention is great and warm. The food and the services are outstanding. The beach is full of fishes and you could swim with snorkel and device all kind of sea wildlife. There is a lot of things you could do inside the...

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Helpful?
2Thank Garcia141
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, We are very pleasant to read your kind comments about your stay in our Dreams Puerto Aventuras. Thank you for taking the time to write and share your review trough this mean we really value every comment of our guests. We hope to give us the opportunity to host you once again and for giving you another wonderful...

Denver, Colorado
Reviewed 30 March 2015

Just landed. Booked deluxe dolphin double for myself and child. Spent first 15 minutes arguing with front desk that I didn't book a king. Telling me that they would put my child on a roll away bed? Also telling me that reserving a double is not guaranteed. So bait and switch. I then end up in a room that overlooks...

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10Thank AMay04
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, We are under the understanding that our management and guest service team has been in constant contact with you throughout your stay. We are confident that we have changed any negative perceptions created and do apologize for any inconveniences encountered. For any additional assistance please do not hesitate to contact us. Sincerely, Liliana Villagomez E-Concierge & Social Media...

Reviewed 29 March 2015 via mobile

Had a gorgeous wedding site for our nephew and bride. Tiki gazebo , Caribbean blue sea beyond, tiki beach bar with swings and a mariachi band. Sea eagle perched on the Gazebo during ceremony. Reception on beach with dance floor and a meteor flew over us in the evening! Lovely. Resort was nice , had lots of families plus an...

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Helpful?
Thank Katherine L
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, Thank you for share your kinds comments trough trip advisor and for have chosen for such an special event as is your wedding, we´re very glad to read that we exceed your expectations as a total satisfaction is our goal. We are working on a daily basis to exceed our guest’s expectations and would love to have the...

Reviewed 29 March 2015

Great beds, great staff, great drinks!!! Horrible beach! They need a machine to take care of the seaweed daily, those men work way too hard. Had fun snorkeling out front of the hotel. Learned how to make guacamole, awsome!!

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2Thank Car65681
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, It is rewarding to know that found in our resort a true place of relaxation and your overall experience was pleasant while you enjoyed our room, and the great entertainment and activities. On the other hand we would like to apologize for any bad impressions regarding our beach we are continuously working regarding the unforeseen seaweed banks that...

Evansville, Indiana
Reviewed 29 March 2015

Let me start by saying no matter where we have been on vacation my husband is always ready to go home by day three or four; however, not this year at the Dreams Puerto Aventuras Resort. He commented that he wanted to stay longer and did not want to go back home! What a beautiful resort that caters to all...

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8Thank GableFan
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, We feel very honored about your comments, it is a truly pleasure for us to read how you describe all your experience in our Dreams Puerto Aventuras. From the beginning to the end, every detail of our beautiful facilities, the pool area, the restaurants, our unique spa, the great entertainment and the friendly service from our staff. Thank...

Logan, Ohio
Reviewed 28 March 2015

I had never been to Cancun or Mexico for that matter. Went to Dreams for a wedding, which was beautiful, but stayed 6 nights for a vacation. The rooms were great, food was great with many options, many types of alcohol for your choosing, and the service was, for the most part excellent! There was only 2 things that did...

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Helpful?
2Thank Bluejacket23
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, We have contradicted feelings after reading your notes: from one side we are pleased to read you have had a great time while enjoying the food at our restaurants, and the service from most of our staff they will be pleased to know that their efforts did not go unnoticed. On the other side, we are sorry to...

Chicago, Illinois
Reviewed 27 March 2015

We have just returned from Dreams Puerto Adventuras and we had a wonderful vacation! From check in to departure the whole vacation was EXCELLENT!! We requested 2 rooms to connect and they did honor our request! A must with 2 older kids! Food: Plenty to choose from all day long. Shout out to Edgar at the World Cafe Grill who...

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5Thank Jill O
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, Thank you for sharing your great experience during your recent visit to our Dreams Puerto Aventuras with future tourists and with us on Trip Advisor. It is a pleasure to learn we were able to fulfill your expectations, while you enjoyed the facilities, the quality food and drinks at our variety of restaurants and bars, you have taken...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 14,680 - ₹ 38,678 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#7 Luxury Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
386 questions
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Working Coffee makers would be nice”
 of 5 bubbles Caralene155, 22 Feb 2017 | Read review
“Garden room - we had iguanas sun bathing really close to us, it was amazing!”
 of 5 bubbles 496danielw, 20 Feb 2017 | Read review
“Ask for a dolphin or ocean view room.”
 of 5 bubbles stephaniew248, 19 Feb 2017 | Read review
“Dolphin view rooms if you have kids”
 of 5 bubbles HeartMexico, 19 Feb 2017 | Read review
“Ocean views are beautiful but also face the pool and can be noisy at all hours.”
 of 5 bubbles ReneeR220, 17 Feb 2017 | Read review
5 of 5