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Dreams Puerto Aventuras Resort & Spa

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Dreams Puerto Aventuras Resort & Spa
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4,353 Reviews from our TripAdvisor Community

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Showing 3,775: English reviews
Start your review of Dreams Puerto Aventuras Resort & Spa
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Denver
Reviewed yesterday NEW

We booked through bookit.com and then upgraded our room for an extra $80/night when we arrived. The rooms are fine, but you really spend all your time outside anyway. The resort has a nice little beach that the kids love to play on, and good swimming pools. The food is nothing special but it's good and they serve hamburgers on...

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Helpful?
Thank randalld
Beacon, New York
Reviewed 2 days ago NEW

I have been to Mexico many times over 20 years, and have done everything from backpacking across the country to high-end all inclusives. My mother booked us in here for a family get together in March. I don't normally go out of my way to write negative things but...I have to say it was the worst food I have ever...

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1Thank Timothy F
Reviewed 3 days ago NEW

I just got back from this resort today. Overall, it is a nice place. There are two pools: one on the side of the ocean, which is for kids and adults; the other is for adults only which is located on the other side of the building. I personally stayed at the adults only side to get away from kids...

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Thank Lucas S
Armstrong, Canada
Reviewed 3 days ago NEWvia mobile

Our family just returned from a fabulous week at Dreams Puerto Aventuras. The hotel was the perfect size, wasn't overly large which was great for young families. Our daughters (6&9) were able to get around and always in our view, unlike other resorts we've stayed at in the past. We had a ground level family suite, which was amazing. We...

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1Thank Mamaj44
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Mamaj44, We want to thank you for you had taken the time to write a review about your stay at Dreams Puerto Aventuras. Also, we appreciate to hear that you were able to enjoy our amenities, including the beach and pool service and the wonderful foam pool party, the restaurants, the kid's club and the barefoot and your daughter enjoyed to swim in the dolphinarium. We will...

Garibaldi Highlands, Canada
Reviewed 4 days ago NEW

Amazing trip again this year on our second annual family spring break trip to this resort. I am not one to normally write reviews; however, I feel our experience at this resort warrants a review. The grounds are well maintained, the beach (although small) is not crowded and the sandy access is exceptional. We have found the food very good,...

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Helpful?
Thank Dadandhis4girls
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Dadandhis4girls, What an amazing review! We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplished the goal with you it is very gratifying. We're more than...

McKinney, Texas
Reviewed 4 days ago NEWvia mobile

Hubby and I came for 4 nights I'm March. The resort is very and staff is very welcoming. Not sure if because of spring break timeframe, but this is more for families than couples. Hubby and I have three small children ourselves, so we were just fine here, but if you want a quiet getaway, you should probably find a...

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Helpful?
Thank italynewby
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Italynewby, First and foremost, we would like to thank you for taking the time to share your experience here on TripAdvisor regarding your stay at Dreams Puerto Aventuras. We are happy to hear that our facilities have your complete approval and we are pleased to know you have enjoyed our staff's’ service, the restaurants, the beach, the preferred floor...

Burton, Michigan
Reviewed 6 days ago NEW

Rooms were pretty nice. Room service was good. However the beach sucked. There was not enough lounger. We have been to 4 other resorts and finding a lounger was never hard to do, Food was just ok. Nothing to rave about.. As soon as we checked in the person that was to show us our room, sat us down. Tried...

Review collected in partnership with this hotel
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1Thank Justine G
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Justine G, Thank you so much for sharing your recent stay with us whit the TripAdvisor community. We apologize for not being able to surpass your expectations. Be certain that your comments will not be overlooked we take all our guest feedback very seriously. Regarding the loungers last weekend, we received more loungers to provide our guests better service....

Reviewed 6 days ago NEW

This resort was perfect for a couple's trip! From the moment we arrived, we were treated like we were the only ones on the resort even though there were tons of guests! The staff was extremely friendly and always went above and beyond when we had a question or needed help. There was a great variety of food and it...

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Helpful?
Thank Tami U
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Tami U, Thank you for sharing your comments about your staying with all the Tripadvisor community. We're really happy to know you had an excellent vacations with us and were able to enjoy every service we have to offer like the great staff services and the food and beverage from the restaurants. We are so glad to know that...

Bartlett, Illinois
Reviewed 6 days ago NEWvia mobile

I just felt the need to write a review before I actually visit the resort in June. I am an avid AM resort user, and I have been so impressed with the way my questions have been dealt with. I am going to be taking my granddaughter to this resort in June for a swim with the dolphins we have...

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1Thank Travelgal2015
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Travelgal2015, We truly appreciate it that you have been contact us directly and for sharing your experience until now. Thank you for choosing Dreams Puerto Aventuras for your next vacations and we will make sure that you have an excellent stay with us. We look forward to welcome you and your family very soon. If you require further assistance,...

Winnipeg, Manitoba
Reviewed 6 days ago NEW

Dreams was good but the pool area was small and the chairs were all broken. Food was good but the buffet area could use some work. The staff were wonderful. Buy new chairs for the beach and take out the sofa's and chairs in the lobby and add a bar and some small tables and chairs for guest to relax.

Review collected in partnership with this hotel
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Thank dreams168
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear dreams168, Thank you for sharing your recent with us with all the Tripadvisor community. We are happy to read that you enjoyed our staff service. Our guests feedback is very important to work and improve in our opportunity areas. Regarding the loungers. Last weekend we received more loungers to offer our guests a better experience. We really hope to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 13,154 - ₹ 36,780 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com, BookIt.com, Travelocity, Hotels.com and Jetsetter so you can book your Dreams Puerto Aventuras Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#8 Luxury Hotel in Puerto Aventuras
#9 On the Beach Hotel in Puerto Aventuras
#9 Top resorts Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool-view rooms are to the ocean side.”
  • Room 234 view.
 of 5 bubbles , 26 Mar 2017 | Read review
“"Get to know Bernice and Jorge for exceptional experiences at the resort" "Garden side is quieter than ocean view"”
 of 5 bubbles Dadandhis4girls, 25 Mar 2017 | Read review
“Do something to the drain in the bathrooms so they don't stink so bad. We put body wash n water down it every other day to kill the odor.”
 of 5 bubbles 35justineg, 23 Mar 2017 | Read review
“I did miss not having dresser storage to unpack. Updates on the Dreams channel would be great! ”
 of 5 bubbles pamelacC7781RV, 22 Mar 2017 | Read review
“the 7 fl facing the ocean is a amazing view.”
 of 5 bubbles dizzydiaz123, 19 Mar 2017 | Read review
5 of 5