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Dreams Puerto Aventuras Resort & Spa

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Dreams Puerto Aventuras Resort & Spa
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4,035 Reviews from our TripAdvisor Community

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Showing 3,497: English reviews
O'Fallon, Missouri
2 reviews
Reviewed 2 days ago NEW

Family booked a vacation at resort. My daughter and her husband booked 4 months in advance. Booked ocean view with double beds. Upon arriving they were given a ocean view with one king bed. They have two children 9 and 11. Were told to make do with the SMALL pull out couch. After several discussions they were moved the next... More 

Review collected in partnership with this hotel

Helpful?
Thank Sandi B
Atlanta, Georgia
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 days ago NEW

My wife and I were looking for an all inclusive at a good price but also could help us with scuba diving excursions as well as a trip to Xichen-it'za (the Mayan pyramid). We booked through Delta vacations via Carla at Travelfaire Travel Agency in Dunwoody, Georgia. and stayed from November 6th through the 13th. Upon arrival, we were met... More 

Helpful?
Thank Brian R
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Brian R We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying. We are very... More 

San Tan Valley, Arizona
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

My husband and 2 children came to this resort the first week of October. We had not been to the Cancun area previously. Based on reviews I knew this was a great option for our family. Pros: Smaller resort means easier access to everything. Food was really good in the restaurants. Activities were good overall. The size and amenities in... More 

Helpful?
1 Thank Tracie B
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Tracie B, First and foremost, we would like to thank you for taking the time to share your feedback here on TripAdvisor regarding your recent stay with us at Dreams Puerto Aventuras. We are extremely sorry to hear that we did not meet with your full approval. All guest feedback, both positive and negative, allows us the opportunity to... More 

British Columbia, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Great resort in a very safe community. Awesome staff, great food!!! Not to big, plenty of activities and great entertainment!!! Met a lot of ppl!! The spa was great and they offer many different excursions!!

Review collected in partnership with this hotel

Helpful?
1 Thank Shannon G
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Shannon G, We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying. We are very... More 

vineland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We travel at least 2 a year and are loyal to the AM resorts. I must say we were at this resort 5 years back and loved it. Now we were very disappoints. The food was very low quality and the variety was close to non. We ended up eating the same thing ever night because everything else was awful.... More 

Review collected in partnership with this hotel

Helpful?
1 Thank tatyanan100
Oswego, Illinois
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago

We love staying at Dreams properties with our kids. They always have activities for the kids and the Puerto Aventuras was the same. It is not a huge resort which is nice because with kids it was easy to get around. Food and drinks were good and also the staff were very attentive and nice.

Review collected in partnership with this hotel

Helpful?
Thank jmodaff52
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear jmodaff52 We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying. We are very happy... More 

derry
1 review
Reviewed 1 week ago

Love love love this resort. Can't wait to go back next year! Met awesome people. Food good. Great shows. Need dressers in room. Only bad I can say. Upgrade to top floor. Was the best. So many things for kids to do

Review collected in partnership with this hotel

Helpful?
Thank glc091870
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear glc091870, We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying. Please rest assured that... More 

New York City, New York
1 review
Reviewed 1 week ago

Everyone at the resort was great to deal with. Not a single bump in the road at all during our stay. Would highly recommend it to anyone who is looking for a getaway. Even the restaurant staff were very nice and even remembered our names after the first day!

Review collected in partnership with this hotel

Helpful?
Thank mikebU4876CO
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear mikebU4876CO, What an amazing review! We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying.... More 

Albuquerque, New Mexico
Level Contributor
2 reviews
Reviewed 1 week ago

We had a fantastic time! The resort was lovely and sat in a very nice community that was safe to get out and explore. I wish there was more beach front and the water a bit deeper but it was still a great place and we will go back.

Review collected in partnership with this hotel

Helpful?
Thank heatherglo
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear heatherglo, What an amazing review! We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying.... More 

chase
1 review
Reviewed 1 week ago

The resort was nice. The staff was friendly and helpful. The food was great at all the restaraunts and wait staff was always very friendly and attentive. The kids thoroughly enjoyed the adventure club and loved the caregivers. We were there for Halloween and they had great options for entertainment.

Review collected in partnership with this hotel

Helpful?
Thank whitneygood
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear whitneygood, What an amazing review! We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying.... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 15,868 - ₹ 61,419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, HotelsforEveryone, Travelocity, Odigeo, Hotels.com and Jetsetter so you can book your Dreams Puerto Aventuras Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#7 Luxury Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
325 questions
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have them send you an email verifying your room. ”
 of 5 bubbles 340sandib, 1 Dec 2016 | Read review
“Upgrade to Preferred Club and an ocean view.”
 of 5 bubbles 875BrianR, 27 Nov 2016 | Read review
“We liked being on ground level. Easy access, never had to wait for the elevators and did not hear any of our neighbors.”
 of 5 bubbles 77tracieb, 26 Nov 2016 | Read review
“The Dolphin rooms overlooking the Dolphin area is a great view”
 of 5 bubbles FREDB1946, 24 Nov 2016 | Read review
“Book Oceanside for beautiful sunrises and great views, or the other side for great sunsets and a quieter, adult setting.”
 of 5 bubbles vickig215, 20 Nov 2016 | Read review
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