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Barcelo Maya Caribe

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2,931 Reviews from our TripAdvisor Community

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Showing 1,482: English reviews
Reviewed 29 April 2015

We just got back from our second stay at Barcelo. Overall, we're very pleased. The first time we stayed at the Deluxe Palace this time we stayed at Caribe. Honestly, I didn't see much of a difference (saved a couple of bucks, the rooms were not as nice, the fridge is stocked with less goodies, and no wifi). We like...

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2Thank Josue S
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Josue S: Many thanks for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, we also want to thank you for finding our staff to be hard working and friendly, and we will make sure to pass...

Reviewed 29 April 2015 via mobile

I am here at the Barcelo Maya Caribe. It has gone down hill since I was here 3 years ago for my wedding. The food is horrible. The beaches are full of debris. And we upgraded to the premium bracelets and have received none of the so called services on our services sheet. Won't be returning to this resort. No...

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8Thank Jellycoco
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Jellycoco: Thank you for taking the time to share your comments with us, we are sorry we have not met your expectations up to this moment. We will contact you immediately to address these issues. Warm regards

Regina, Canada
Reviewed 28 April 2015

barcelo needs to protect people snorkeling we had jet skis go through the roped off areas a lot,a bit scary accident waiting to hapen. not sure if i would take my kids to much topless women. some had morales and stayed out of site but lots paraded them selves. close to the water parks that was nice. beach was very...

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2Thank mirandamccallumpeers
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Mirandamccallumpeers: Thank you so much for sharing your impressions about Barcelo Maya Caribe. Please let me share that guest feedback is very important for us, as we know they help us to continue improving our services, having said that, I will address your concerns to the corresponding department, since one of our main premises is our guests’ safety. We...

Oakville, Canada
Reviewed 28 April 2015 via mobile

This resort was great - the beach, the restaurants, the accommodations. The Dolpinaris was a great experience for my daughter. Would highly recommend this resort. Food was very good and lots of choices. The Maya Mall is great destination and love the flexibility to visit all the hotels.

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1Thank shc2357
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear shc2357: Many thanks for choosing Barceló Maya Caribe as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, especially The beach, Restaurants and accommodation since our team make its best to fulfill our guests’ expectations, we are very happy thay your daughter...

Victoria, Canada
Reviewed 28 April 2015

My boyfriend and I visited the resort from April 18-25. The lobby was gorgeous and we received our welcome drink right away. The front desk gave us great service and all our room requests were met. We looked at reviews/tips before going and following advice we made our a la carte requests right after checking in and had no problems...

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1Thank Stephanie W
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Stephanie W: Thank you so much for sharing your impressions about Barcelo Maya Caribe, we are glad we have accomplished your expectations and enjoyed your vacation with us. It is pleasant to hear that you have enjoyed our a la Carte Restaurant Toyko it is great you had an amusing time with its show, we also appreciate the good...

Sturgeon Lake, Minnesota
Reviewed 26 April 2015

Recently returned from a 16 night stay @ the Caribe, staying from April 7th, 2015 through April 23rd, 2015. We've been to the Barceló Maya Beach Resort many times now and have watched it grow as the years have gone by from just the Beach and Caribe sections to what it is now. We've also stayed @ other places in...

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2Thank John P
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear John P: Many thanks, we value your preference and we want to thank you for choosing Barceló Maya Beach Resort as your favorite vacation spot once again, we really appreciate your kind words and the time you have taken to share your experience. We are glad you had a smooth check in and that you have enjoyed the beach...

Regina, Canada
Reviewed 25 April 2015

We spent Easter Week in a Club Premium Junior Suite in the Caribe section. Although the resort was huge we felt we were stuck on one end because of the spring breakers (or really drunk teens). It was our second vacation and I love the resort, but we almost didn't return because of the same problems with Spring Breakers last...

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2Thank sk3062014
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear sk3062014: Many thanks, we value your preference and we want to thank you for choosing Barceló Maya Caribe Resort as your favorite vacation spot once again, we really appreciate reviw and the time you have taken to share your experience. Please let me explain that In the complex we have many spaces, various restaurants, bars and swimming pools where...

Reviewed 23 April 2015 via mobile

Just finishing a ten day vacation at the caribe. We travelled with a group of 6- four adults and two kids (6 & 7). We have all stayed in several all inclusives all over Mexico and the Caribbean, first time at this resort. Overall we loved the resort. The Caribe was the best of the four in our opinion, including...

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Thank ALSRN
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear ALSRN: First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with the Tripadvisor users. We are glad that you could enjoy many aspects of your stay with us, such as the grounds, the beach and Japanese Restaurant with its delicious food and amusing teppanyaki...

Reviewed 22 April 2015 via mobile

My wife and I stayed a week 4/10 - 4/17. The check in was smooth and had no issues. The grounds were constantly being maintained and beautiful. Did not come across one single rude employee during our entire stay. We stayed in a deluxe room and it served its purpose just fine. I at first was concerned that I did...

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3Thank DaveandAnge2005
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear DaveandAnge2005: Many thank s for choosing Barceló Maya Caribe as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, we also want to thank you for finding our staff to be hard working and friendly. We appreciate your good remarks at our...

Stamford, Connecticut
Reviewed 20 April 2015

I stayed at the Barcelo with my boyfriend for about a week. Our check in was easy and quick and we were able to get into our room right away. Rooms are basic, nothing fancy, and the bed was super super firm. I enjoyed having a balcony and the view of the garden was amazing, The gardens and flowers were...

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3Thank agrace25
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear agrace25: Many thank s for choosing Barceló Maya Caribe as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, we also want to thank you for finding our Grounds very clean and manicured we will be happy to reach them your good...

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available

Additional Information about Barcelo Maya Caribe

Address: Carretera Chetumal-Puerto Juarez Km. 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 13,922 - ₹ 29,281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Caribe 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Barcelo Maya Caribe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Caribe Beach
Barcelo Maya Caribe Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#6 Romantic Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
#11 Spa Hotel in Puerto Aventuras
#11 Luxury Hotel in Puerto Aventuras
#12 On the Beach Hotel in Puerto Aventuras
#12 Top resorts Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Caribe staff and other travellers.
331 questions
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Questions? Get answers from Barcelo Maya Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms would be highly preferred! Much bigger balcony.”
 of 5 bubbles Andy_From_NB, 20 Mar 2017 | Read review
“5225 very close to everything and very quiet”
 of 5 bubbles allarez68, 16 Mar 2017 | Read review
“Premium Rooms at the Caribe”
 of 5 bubbles my3boys2017, 16 Mar 2017 | Read review
“Rooms in the middle of the resort were we were seem to offer short walk to everything. we were on the 3rd floor 5371 and 5369”
 of 5 bubbles jkb4055, 14 Mar 2017 | Read review
“Rooms with a pool looked nice.”
 of 5 bubbles ElizaJ75, 11 Mar 2017 | Read review
5 of 5