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Barcelo Maya Caribe

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2,893 Reviews from our TripAdvisor Community

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Showing 1,454: English reviews
New York City, New York
Reviewed 15 September 2015

The Barcelo complex has 5 hotels in it. We stayed at the Caribe/Beach. The place is amazing! tons of activities and things to do whether you go as a couple or as a family. I have to compliment Mr. Denys, concierge at the Uxmal building, his professionalism and passion for what he does is noticeable. He was extremely helpful in...

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Helpful?
1Thank Moira M
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Moira M: First of all, I would like to thank you for choosing Barceló Maya Beach as your vacation resort and the comments you kindly share with the Tripadvisor users. We are pleased that you have noticed the variety on activities we have to offer to guests from all ages!, as well we appreciate you have found our staff...

Danbury, Connecticut
Reviewed 11 September 2015

This was my husband and my first all inclusive resort experience. This was exactly what we were looking to do for 5 days. What a relaxing experience. We didn't have a hard time ever finding a pool or beach chair. The beach did have some seaweed but that was out the resort's hands. The pools and beach are amazing. The...

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Helpful?
2Thank CTVacationer1978
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear CTVacationer1978: First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with the Tripadvisor users. We really appreciate your have noticed that we try to keep the common areas such pools ans beach as clean as possible in order to create a very inviting landscape...

Philadelphia, Pennsylvania
Reviewed 10 September 2015

I'm such a huge fan of Barcelo after having an amazing time here. I love the layout of the resort, and how much there is to do during the day. You don't even have to leave the resort once to have a great time. The nightlife was so above and beyond. Jaguar was such a fun disco and then the...

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Helpful?
Thank Kait B
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Kait B: Many thanks for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, especially on the variety of activities we have to offer for everybody. We appreciate you found our staff to be hard working and...

Edmonton, Canada
Reviewed 8 September 2015

We visited Barceló Maya Beach Resort Aug 24-31, 2015. We did a lot of research on internet prior to making our decision on this place. We were not disappointed! We stayed in Caribe (Labna) building, which in my opinion, is perfectly situated by the Maya Mall section. Also, a short walk to the beach front. We wanted to book 2...

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Helpful?
2Thank irinabtj
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear irinabtj: Thank you so much for sharing your impressions about Barcelo Maya Beach Resort, we are glad we have accomplished your expectations and enjoyed your vacation with us. Guest feedback is very important for us, as we know they help us to continue improving our services, and we will be very glad to address your concern about the Caribe...

Florida
Reviewed 6 September 2015

We stayed for 6 nights at the Barceló Maya Caribe from 08-26-2015 thru to 09-01-2015. My wife and two adult sons had a great time once again. We stayed in the Club Premium end of the Labna building, which has swim up pool rooms, with small Jacuzzi tubs, all of which we enjoyed very much. This is the first time...

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Helpful?
1Thank Lostfarmer
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Lostfarmer: Many thanks, we value your preference and we want to thank you for choosing Barceló Maya Beach Resort as your favorite vacation spot once again, we really appreciate your kind words and the time you have taken to share your experience. We are glad you loved our new swim up rooms, and it is pleasant to read that...

Austin, Texas
Reviewed 31 August 2015

First, to show I have a comparison of other resorts - we've stayed 25+ times in the area at the RIU's, Iberostars, Palladium, El Dorado, Paradisus, Occidental, etc. First time staying at the Barceló - I'd always wanted to try it. At check-in, they played the switch like I'd read on TA. I specifically booked the Caribe due to noise/construction...

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Helpful?
1Thank Colette221
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Colette221: It is my pleasure to send you Greetings from the Riviera Maya, we have received your comments and we want to thank you for contacting us via TripAdvisor. Please allow me to apologize due to you were not completely satisfied with your check in process, we will be very glad to reinforce this matter with our staff in...

Santa Maria, California
Reviewed 31 August 2015

Hotel's appearance and maintenance is very well. However there were several downfalls. (1) We made reservations months in advance (24 family members). Upon arrival 4 couples were assigned rooms with double beds, in which 1 person could only sleep comfortably. All 4 couples requested for king bed, but were told no available rooms, to check next day. However every time...

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Helpful?
Thank arturo z
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear arturo z: Thank you for taking the time to tell us why our service failed to meet your expectations. We value your preference, and would like to address your concerns as quickly as possible. We sorry they felt the room was not clean, but I would like to let you know that we have a strict cleaning schedule for...

Brigantine
Reviewed 31 August 2015

JUST GOT BACK A WEEK AGO, WEtraveld with our 25 year old son and his girlfriend. I have to say this was their first all-inclusive and I wanted it to be special and Barcelo exceeded our expectations. I have been to quite a few resorts in the Riviera and found the Caribe has been our favorite. The Buffets were impressive...

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Helpful?
1Thank cathybee888
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear cathybee888: We really appreciate your review and your comments which are very important for us, we value your preference and we want to thank you for choosing Barceló Maya Beach Resort as you vacation Hotel. We are pleased you really liked our food, since we do our best trying to delight our guests’ culinary taste, by offering a buffet...

naples, United States
Reviewed 25 August 2015

We broke our stay up between two resorts and Barcelo was our second stop. The four of us really wished we had stayed at the first resort the entire time. Barcelo was a big disappointment and a lot more monies! The "premium" check in was a disaster. They had our rooms swapped between the couples and had us in two...

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Helpful?
3Thank Dorothy E
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Dorothy E: Thank you for taking the time to tell us why our service failed to meet your expectations. We value your preference, and would like to address your concerns as quickly as possible. We will address this via training and good hiring practices to reinforce and try to find employees that are motivated by serving others, and gaining...

Racine, Wisconsin
Reviewed 24 August 2015

Amazing! The amenities, food, service and hospitality, we were treated like royalty. We had a private pool, which we enjoyed every day. The beach and palm trees were great to look at. Swam with the dolphins on site. Will definitely be back. Question: the music that is played throughout the hotel and grounds is that from a CD or available...

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Helpful?
Thank Mike M
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Mike M: We really appreciate your review and your comments which are very important for us, we value your preference and we want to thank you for choosing Barceló Maya Caribe as your vacation Hotel. It is pleasant to read that you really enjoy the beach and the pools areas and it's great that you gave a try ti...

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
  • Breakfast Available

Additional Information about Barcelo Maya Caribe

Address: Carretera Chetumal-Puerto Juarez Km. 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 14,307 - ₹ 28,212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Caribe 4*
Number of rooms: 414
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Barcelo, Travelocity and Jetsetter so you can book your Barcelo Maya Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Caribe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Caribe Beach
Barcelo Maya Caribe Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#6 Romantic Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
#11 Spa Hotel in Puerto Aventuras
#11 Luxury Hotel in Puerto Aventuras
#12 Top resorts Hotel in Puerto Aventuras
#12 On the Beach Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Caribe staff and other travellers.
313 questions
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Toronto, Canada

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Questions? Get answers from Barcelo Maya Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor of the ocean front rooms are the best, some having their own little pool area right outside the patio area.”
 of 5 bubbles keiths87, 25 Feb 2017 | Read review
“We could have stayed in any building and been happy with the placement.”
 of 5 bubbles kellymj2015, 23 Feb 2017 | Read review
“The Sayil rooms, closest to the beach, were quiet.”
 of 5 bubbles Overwhelmed0610, 20 Feb 2017 | Read review
“We stayed at the Sayil building 5,its was perfect!.It was close to everything.”
 of 5 bubbles Newfie_Bullet2014, 18 Feb 2017 | Read review
“beach nicest at the Caribe and Beach resorts. We were in the Labna building which was close to the beach!”
 of 5 bubbles canswiss123, 17 Feb 2017 | Read review
5 of 5