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Barcelo Maya Caribe

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2,821 Reviews from our TripAdvisor Community

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Showing 1,392: English reviews
Thunder Bay, Ontario, Canada
Reviewed 2 days ago NEW

Room was very satisfactory, clean and comfortable. Enjoyed the balcony each evening. Grounds are beautifully kept, facilities are great. Can't imagine anyone could want more than what's available at this (these) resorts since you have use of the whole place. Beach is best at Caribe and Beaches end of the bay, Palace for the view. Never a shortage of chairs...

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Helpful?
1Thank Bruce L
Reviewed 2 days ago NEWvia mobile

I made my family's reservation directly through the hotel and I was not advised that we could only have 2 a la carte dinners out of the 4 nights we were staying. I only found this out when I got to the hotel. On top of that we could not get reservations at the restaurants we wanted and actually had...

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Thank Kikiiiiiiii
Kentucky
Reviewed 2 days ago NEWvia mobile

We checked in today 1/18/17 with the Crash My Playa group. The restaurants were NOT PREPARED. We ate dinner tonight 1/18/17 in the main restaurant at Caribe and for about 2 hours the line was backed up with between 15-22 people waiting to get a piece of chicken or steak cooked. Another end of the buffet they were waiting about...

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1Thank miketetterton
richmond, va
Reviewed 2 days ago NEWvia mobile

I've never been to an all inclusive resort and this experience has truly left me speechless. The grounds are impeccable and the staff are working hard 24 hours a day to keep it that way! Waiters on the beach bringing delicious cocktails and cervesas, bars and restaurants open all day longs....incredible experience and I am definitely planning my next vacation...

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Thank robbinaj
Ardrossan, Alberta, Canada
Reviewed 3 days ago NEW

This is the 3rd time we have stayed at this resort. The service is excellent! We had a couple issues there and they promptly came out and dealt with it. The beach is nice. Rooms are close to the beach. Resort is clean. The only complaints I have is no waiter on the beach for drinks however the pool bars...

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3Thank Paula O
Portland, Oregon
Reviewed 3 days ago NEW

This was my 7th trip to a Barcelo property. We are club members which means we get ocean front rooms. I'm only saying this so that you will know how to judge what I'm writing. In the past we have always stayed at the Barcelo Palace. The Caribe is a much smaller property, and doesn't have the commanding views of...

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3Thank JasperMarks
Boca Raton, Florida
Reviewed 4 days ago NEWvia mobile

I just returned from a 5 night stay at the Barcelo. I was there for a concert. From the minute we were picked up until the moment I left I have to say the service was absolutely amazing. These people will bend over backwards to get you anything you want, whenever you want it. I'm not an all inclusive kinda...

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Thank kava-kauboi
Jersey
Reviewed 4 days ago NEWvia mobile

I stayed at the Barcelo Maya Caribe over the holiday and have mixed feelings about the resort. The grounds are gorgeous and well maintained. The place is huge and includes a shopping mall! The pools were big and clean but I mainly stayed at the beach. There were no problems getting chairs at the beach - my only complaint with...

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2Thank EastCoastGirlNJ
Reviewed 5 days ago NEWvia mobile

We stayed at the Barcelo Maya Caribe from Dec 28 until Jan 4. Food- the buffet was honestly below average. There was a lot of selection but everything lacked flavor and was over cooked and usually cold. You only get 4 passes for the a la carte which really sucks because the food at the restaurants is actually really good....

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2Thank Nadia M
Reviewed 1 week ago via mobile

As soon as I arrived I knew I wasn't going to enjoy, when I arrived I found out they didn't have our room that we had paid for and instead put two male friends in a room with one bed, and told us your booking is just a preference. So instead of arguing our first night we decided we would...

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6Thank josh h
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear josh h, I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. It is my goal to restore your confidence in our company by solving this problem and preventing it from happening again. Due our occupancy, we didn´t have a doublé room available, and our price for JRS is the price that our receptionist...

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Barcelo Maya Caribe

Address: Carretera Chetumal-Puerto Juarez Km. 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 16,340 - ₹ 32,339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Caribe 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Barcelo Maya Caribe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Caribe Beach
Barcelo Maya Caribe Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#6 Romantic Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
#11 Spa Hotel in Puerto Aventuras
#11 Luxury Hotel in Puerto Aventuras
#12 Top resorts Hotel in Puerto Aventuras
#12 On the Beach Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Caribe staff and other travellers.
284 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom floor”
 of 5 bubbles susiekuhne, 8 Jan 2017 | Read review
“Go for Platinum if you can afford”
 of 5 bubbles guymichaud, 6 Jan 2017 | Read review
“Only prestige rooms are newer.”
 of 5 bubbles tblexi, 5 Jan 2017 | Read review
“Access to all four resorts by booking any:Beach,Caribe, Tropical, Colonial. Look around for a la carte's before booking.”
 of 5 bubbles bakirandkristen, 2 Jan 2017 | Read review
“Silent, nice, clean, all rooms are great”
 of 5 bubbles Konstantin04, 28 Dec 2016 | Read review
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