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Sensimar Seaside Suites & Spa

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Sensimar Seaside Suites & Spa
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7,433 Reviews from our TripAdvisor Community

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Showing 7,238: English reviews
Reviewed yesterday NEWvia mobile

Fantastic vacation! From the beginning being picked up by Lomas Travel shuttle-experiencing the Exotic Travelers Shapphire benefits-5th floor w beautiful view over the many palms that separate you from the ocean.Our butlers Ivan & Anna made our stay very memorable with attention to dining reservations-room service-Candlelight dinners at the beach to maids leaving us animal folded towels for our turn...

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1Thank Doug E
Chorley, United Kingdom
Reviewed yesterday NEWvia mobile

We spent an amazing 2 weeks here. Got engaged. Would 100% come back if we could afford it! Such an awesome place and the staff Couldn't do enough for you and so much to see and do. 2 weeks wasn't enough

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1Thank Drew T
Sway, United Kingdom
Reviewed yesterday NEW

Excellent holiday of 14 nights, all round excellentee only one niggle was the long and drawn out checking in when we first arrived , after travelling for 16 hours from the uk, all we wanted to do was get to our room and chill but had this laborious check in procedure to endure.

Review collected in partnership with this hotel
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3Thank Mark T
Kamloops, British Columbia
Reviewed yesterday NEW

Beautiful, clean, friendly...paradise. Food was amazing, wherever we went(and I have a few allergies) Favourite was the back swim up bar and the entertainment staff. Rooms were big, comfortable and clean. All ready planning our next trip back.

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3Thank D9460VDsarac
East Riding of Yorkshire, United Kingdom
Reviewed 2 days ago NEW

Our second visit to the SSS, and the same impeccable service. Before arriving I had requested a room in block 26, but on arrival found I had made a mistake and a visit to reception the next morning and Mario had us moved to block 28 . After this everything was perfect, nothing is too much trouble everything catered for....

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4Thank 876irenek
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, We are glad to hear you had such a fantastic holiday at Sensimar Seaside Suites. Thank you for taking the time to write about our beautiful resort, We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations. We are already looking forward for your next visit in...

Brighton, England
Reviewed 2 days ago NEW

We've just spent a wonderful week in this beautiful adults only resort. Everything was perfect. We had upgraded to a room with a pool view, and our room was spacious and clean, with a lovely big bathroom which included a jacuzzi big enough for two to share. It was a real pleasure walking through the lovely gardens on our way...

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5Thank homegrownBrighton
EDSS S, Director General at Sensimar Seaside Suites & Spa, responded to this review

Dear guest, We are glad to hear you had such a fantastic return visit to Sensimar Seaside Suites. Thank you for taking the time to write about our beautiful resort, We appreciate your kind comments about facilities, restaurants and specially the staff as they are committed to exceed our guests’ expectations. We are already looking forward for your next visit...

Beverley, United Kingdom
Reviewed 2 days ago NEW

Absolutely everything about this resort is perfect. the room ,the staff, the food, the beach, the bars, the Spa. Everyone goes out of their way to make sure you have the most amazing and memorable time and you certainly do.

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2Thank Sarah G
EDSS S, Director General at Sensimar Seaside Suites & Spa, responded to this review

Dear guest, It is great to hear you have an excellent time while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience at our beautiful resort, your opinion is truly important for us. We appreciate your kind comments about facilities, restaurants and food quality but specially the staff as they are committed...

Reviewed 3 days ago NEWvia mobile

Great holiday staff great all of them but several made our holiday. Ere was fantastic at breakfast and lunch so was joise. Maria on the bench as well. Hotel great food lovely and we had sun everyday which was what we needed.

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2Thank bruline4563
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear guest, It is great to hear you had such a great holiday at Sensimar Seaside Suites. Thank you for taking the time write about your recent stay at our beautiful resort, your opinion is truly important for us. We appreciate your comments about about our great staff. Be sure we will pass your comments to the people you mentioned,...

Macclesfield, United Kingdom
Reviewed 3 days ago NEW

Excelente a word we heard so many times during our wonderful two week stay. My husband and I are not usually package holiday people but the Sensimar has totally spoilt us. The level of service was fabulous. People have said the rooms are dark and smell musty. Well for me our room, when we first went, in did a little...

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5Thank Paula191278
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Paula, It is great to hear you had such an excellent time while staying at Sensimar Seaside Suites. Thank you for taking the time to write such a nice and descriptive review about our beautiful resort, your opinion is truly important for us. We appreciate your comments about facilities, restaurants and food quality but especially about our great staff....

Argyll and Bute, United Kingdom
Reviewed 3 days ago NEW

This was our second time at seaside suites and the staff are wonderful from the gardeners to the manager. there is nothing they will not try to do for you to make your stay exceptional. Unfortunately we were invited, after our second week to upgrade to their sister hotel El Dorado Royale which is shaking - the staff are surly...

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2Thank Jonimevans
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Jonimevans, Thank you for taking the time to write about our beautiful Sensimar Seaside Suites, your opinion is truly important for us. We are sorry to hear that your experience at El Dorado Royale didn’t meet your expectations, however we appreciate your kind comments about facilities and the staff at Sensimar. We are already looking forward for your next...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sensimar Seaside Suites & Spa

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 21,171 - ₹ 81,928 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sensimar Seaside Suites & Spa 4.5*
Number of rooms: 378
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Orbitz, Travelocity, Cheap Tickets, Expedia and Jetsetter so you can book your Sensimar Seaside Suites & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
Sensimar Seaside Suites & Spa Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#1 Romantic Hotel in Puerto Aventuras
#1 Family Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Sensimar Seaside Suites & Spa staff and other travellers.
1,727 questions
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Mansfield, United Kingdom

See all questions (1727)

Questions? Get answers from Sensimar Seaside Suites & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to the premium suites, well worth it,”
 of 5 bubbles , 18 Feb 2017 | Read review
“I don't know what the other rooms were like, but our pool view room was lovely. I think it had been refurbished and modernised.”
 of 5 bubbles homegrownBrighton, 17 Feb 2017 | Read review
“Our room was 3721 which was away from the bar and even had a little sea view. No issues with hot water like some.”
 of 5 bubbles Paula191278, 16 Feb 2017 | Read review
“If you want a sea view ask for a room above level 4”
 of 5 bubbles Jonimevans, 16 Feb 2017 | Read review
“506 excellent room with brilliant views”
 of 5 bubbles gud2go, 16 Feb 2017 | Read review
5 of 5