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Sensimar Seaside Suites & Spa

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7,109 Reviews from our TripAdvisor Community

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Showing 6,926: English reviews
Tonbridge, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed yesterday NEW

We stayed here for a week from 15th November and did not want to leave.I was celebrating my birthday and all day we had lovely surprises our room was decorated and a cake delivered and after our meal in the evening they sang happy birthday and brought out a desert with a candle.Each and every staff member is happy and... More 

Helpful?
9 Thank suzique_11
Falkirk, United Kingdom
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed yesterday NEW via mobile

We loved this place last year so much we decided to come back ! The service , rooms , staff and service is all amazing . The fab food is delicious and nothing is too much trouble ! Love the cocktails and the drinks are top notch.

Helpful?
7 Thank sylvester1983
London, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed yesterday NEW

We have just returned from visiting this hotel. I will begin with the negatives. Sunbeds why doesn't the hotel invest in more they have plenty of space to store them. If you are not up early you will not get one which is ridiculous, as people will claim sunbeds and bali beds because people are greedy and selfish and place... More 

Helpful?
6 Thank Karen377
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW via mobile

Me and my husband got back last week from a perfect holiday at this hotel. The grounds are beautiful and everyone is friendly and works hard to keep them that way. We had a swim up room which we found to be really useful and would definitely have again. We were made to feel very welcome by our swim up... More 

Helpful?
5 Thank Gemma B
Cheshire, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 days ago NEW via mobile

This is our fourth visit to this hotel and each time we love it more. I noticed some mixed reviews on here and in some areas I admit there is room for improvement but the old charm suites of the the original el dorado seasides suites keeps bringing us back. Yes the rooms are slightly dark and dated but they... More 

Helpful?
7 Thank Lorraine B
Wrexham, Wales, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW

Thanks to all the staff at the Seaside Suites and Spa. You are all very special people. A truly memorable stay. A very special thanks to Roger Edgar and Gracileta at the Premium Suites swim up bar. Two very dedicated people. Mi Hermano Mexicano and Mi Hermana Mexicana. Thank you xxxx

Review collected in partnership with this hotel

Helpful?
4 Thank Derek G
Bexley, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW via mobile

We are currently staying at this resort and have to say so far we are pretty disappointed this I think is because we have been to Mexico 8 or 9 times before and have become accustomed to the amazing resorts. This resort in comparison to the others fails to meet many of the standards we have become familiar with. I... More 

Helpful?
7 Thank babseygirl
KarismaHotelsResorts, General Manager at Sensimar Seaside Suites & Spa, responded to this review

Dear babseygirl, Thank you for your review, detailing your experiences from your current stay with us, firstly please accepts our apologies for the areas that we fell short of expectations. We never like to hear that any guest has been disappointed with their experience. Our mission is to make every stay as close to perfection as possible ensuring our guests... More 

Pontefract, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 days ago NEW via mobile

Stayed at this hotel for a week as it was our first time we didn't know what to expect but we had read the reviews and it was just to our expectations and more . The hotel is ideal for romantic holiday as it is adults only and that's just what we got . The beach is amazing and the... More 

Helpful?
5 Thank J12m
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great... More 

Bowmanville, Canada
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 3 days ago NEW

I’m seriously remiss in submitting this review as we were at the El Dorado Seaside Suites (the side of the resort that’s now named “Sensimar”) a few years ago. To provide a bit of background/basis for comparison, I’m in my early 50’s and have vacationed at 25+ all-inclusive resorts in Mexico and the Caribbean. My basis for comparison for 5*... More 

Helpful?
4 Thank Jayne M
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great... More 

Greater Manchester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

we had a lovely holiday here this November 2016 very relaxing but at the same time always something on to do, or not depending on what you require food was brilliant right across the complex, Thomson staff /rep fab went to the welcome meeting they had really good advice and knowledge of the area, very helpful with advise on trips... More 

Helpful?
3 Thank Angela P
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Angela, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great... More 

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sensimar Seaside Suites & Spa

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly El Dorado Seaside Suites)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 22,774 - ₹ 62,798 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sensimar Seaside Suites & Spa 4.5*
Number of rooms: 378
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com, Orbitz, Priceline, Cheap Tickets and Jetsetter so you can book your Sensimar Seaside Suites & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
Sensimar Seaside Suites & Spa Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#1 Family Hotel in Puerto Aventuras
#1 Romantic Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Sensimar Seaside Suites & Spa staff and other travellers.
1,517 questions
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Mansfield, United Kingdom

See all questions (1517)

Questions? Get answers from Sensimar Seaside Suites & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premium rooms worth the extra charge.Sun on upper floors most of the day.”
 of 5 bubbles suzique_11, 3 Dec 2016 | Read review
“Premium suites have the best views from Level 4 upwards. Swim up rooms lose the sun very quickly during the course of the day. Best swim up rooms for the sun are 117 and 118. ”
 of 5 bubbles 236derekg, 2 Dec 2016 | Read review
“we were in the premium rooms with a sea view perfect”
 of 5 bubbles V3998YZangelap, 1 Dec 2016 | Read review
“Sea view room (Premium side)”
 of 5 bubbles mariayom, 29 Nov 2016 | Read review
“Go to Ruebens fitness classes, Tai chi on the pier is amazing”
 of 5 bubbles NoNameToDisplay, 29 Nov 2016 | Read review
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