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Sensimar Resort Riviera Maya

Traveller (12378)
360
Panoramas (67)
Room & Suite (2123)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Platinum level
Property amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Breakfast included
Free Internet
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Bay View
Romantic
HOTEL CLASS
10,279Reviews
12,643Photos
2,872Q+A
100Room tips
Traveller rating
  • 7,400
  • 1,874
  • 590
  • 244
  • 170
Time of year
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Popular mentions
We stayed at the resort in December and loved it. The food was exceptional and we really enjoyed our stay here. Was incredibly relaxing and we loved seeing the wildlife around the resort too. We didn't book any tours through the hotel and used it as a base for relaxing, reading,
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Review collected in partnership with this hotel
We had such a wonderful time and will certainly be back next year!! Ana, one of the entertainers, was friendy and made our stay more delightful. Alicia was our waitress and was so sweet! We loved our stay.
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i have been going to Karisma Resorts for the last 7 years and just last year i bought a membership with a flyback program. WHAT A DISAPPOINTMENT. The reason im rating it so low is because of the lack of response from the exotic membership support and actually no response. And
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Response from KarismaHotels, Manager at Sensimar Resort Riviera Maya
Responded 2 days ago
Dear M C On behalf of the management team and our staff at El Dorado Sensimar Riviera Maya, a SPA Resort by Karisma I appreciate the time taken to write about your recent experience. It is with great regret to hear about the inconsistencies with the level of service you encountered. Typically we are known to provide our guests with exceptional stays from the moment our guests arrive to the time they leave. It is so disappointing knowing you had challenges during your stay and this ultimately affected your overal experience with us . Please rest assured we have addressed your experiences with the corresponding department heads for their internal review and we would like to continue our communication with you , please do not hesitate to contact us customerservices@karismamexico.com In the future, we hope to have an opportunity to host you for a stay that truly exceeds your expectations. Kind Regards, Your Hotel Management
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If you are looking for relaxation, wonderful staff, fab accommodation and yoga by the sea then this is the place for you. The hub of the hotel is the vibrant bar with swings by the sea. Music is on there regularly and I thoroughly recommend listening to the superb Saxophonist
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One wonders if the return visit will meet all the expectations in relation to the first visit. Well it has surpassed all expectations. The entire experience of being here is simply amazing. From the staff who are just so so lovely. Any niggles you may have are soon dealt with
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
these are in your mini bar in your room
room 317 premier block
premier block view
polo suffering from damp in room
Well done Angela
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We went at the end of Oct 2018. The weather was perfect. One 20 minute rain shower all week.
0 votes
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We went first two weeks of October and had a couple of days when it rained on and off, sunny between showers, also had one storm, the rest of the time very warm and sunny. Plenty of restaurants and bars to shelter in though, you will have an amazing time. We are going back next year.
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Definitely take Pesos and here is why! Everything is priced in US dollars so when you ask how much in Pesos they quote you on the exchange rate for the dollar which is far less than our UK pound meaning you pay less For tipping if you use a 20 peso (80p) instead of a $1 when at the bar you are tipping more but still paying less
1 vote
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"Rooms are dated but clean and comfy."
"we had an uprgraded room with jaccusi , beach/garden views , simply stunning 50yrds from beach . "
"Great views lovely balcony well worth a visit "
"premier rooms are very nice"
"We preferred the El Dorado side."
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PRICE RANGE
US$ 295 - US$ 849 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el dorado seaside hotelel dorado seaside suites mexicoeldorado seaside suiteseldorado resortel dorado resort spahotel el dorado seasideel dorado seaside resortel dorado spael dorado seaside mexico
FORMERLY KNOWN AS
El Dorado Seaside Suites - Adult's Only
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
380
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