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El Dorado Sensimar Riviera Maya

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El Dorado Sensimar Riviera Maya
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7,621 Reviews from our TripAdvisor Community

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Showing 7,424: English reviews
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Birstall,West Yorkshire
Reviewed today NEW

Stayed at the renamed Sensimar seaside suites & spa from the 28th Feb to the 12th March after this Hotel had been hyped up and sold to us by Thomson as the best place you will ever experience and we fell for it.. 20% discount and it still was way more than we paid for any of the other 3...

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Thank intruder3906
Sheffield, United Kingdom
Reviewed today NEW

Would definitely go again! I have to say management did try to sort out those people who also take a sunbed at 6am in the morning then don't come out till 3pm to use it. Quite embarrassing for them really when your belongings are bagged up and u have to sign for them to get them back!

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Thank Mrsunhappy_11
Manchester
Reviewed yesterday NEW

Excellence is the word I use, from the issue room allocation which was fixed promptly, to the outstanding service throughout the hotel, food was really good as there were many dining places to go - 24hr service -outstanding The personal aspect is what makes this place

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1Thank OnOnetours
London, United Kingdom
Reviewed yesterday NEW

This resort certainly met our standards. It is well kept and clean. Housekeeping was brilliant with a different animal towel awaiting our arrival most days. The food exceptional. The majority of staff were friendly and helpful only a few let it down. Beware of the loyalty programme your concierge will not be very polite if you refuse!

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2Thank Dionne M
Essex, United Kingdom
Reviewed yesterday NEW

We had just returned from a 1 week break 20.3.17 I have been on a few all inclusive holidays before, however this one easily tops them all. The Choice of food was amazing, the entertainment and daily activities were great and professional. My girlfriend is gluten and lactose intolerant and they catered really well for this. it is also one...

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3Thank bradcan11
Bristol, United Kingdom
Reviewed yesterday NEW

This is very much a 5 star experience. The two storey bungalows are dotted through exquisite gardens with meandering pathways to reception, bars, restaurants and beach. The suites all have jacuzzies, although personally I don't think they are absolutely necessary as there is a huge walk in shower as well, but I suppose it is a touch of luxury to...

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3Thank noddy900
Essex, United Kingdom
Reviewed yesterday NEW

Everything about the hotel was great, service, facilities, food, however the restaurant booking process does not work and prevents me giving this hotel a 5 rating. We stayed a week and tried to book the special restaurants first thing on our first morning only to be told that they were fully booked up. The fact that you can book up...

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1Thank blacow66
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

Camberley, United Kingdom
Reviewed yesterday NEW

We loved every part of our holiday, the food was fantastic. You could take your time over a gourmet meal or you could choose to eat quickly from buffet style restaurant or a beach BBQ.we were served drinks and snacks on the beach so were well looked after all the time.

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1Thank Scott B
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

Bolton Lancs
Reviewed 2 days ago NEW

Was not happy being told at three of the restaurants that we would have to wait between one and one and a half hours before we could dine , this meant that we would be eating at nine to nine thirty which we thought was unacceptable.

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2Thank dairy40
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

Chorley, United Kingdom
Reviewed 2 days ago NEW

We have just returned from the Sensimar Seaside suites Mexico. On arrival the hospitality was very genuine and sincere, the entire concierge staff, waiters bar staff, beach waitresses and cleaners could not do enough for you, you where always met with a “Hola” all the time. The hotel itself was very clean with gardening and cleaning being a constant. The...

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5Thank davejules65
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about El Dorado Sensimar Riviera Maya

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly Sensimar Seaside Suites & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 19,641 - ₹ 59,447 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Sensimar Riviera Maya 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
El Dorado Sensimar Riviera Maya Puerto Aventuras, Mexico
Hotel Style:
#1 Family Hotel in Puerto Aventuras
#1 Romantic Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Sensimar Riviera Maya staff and other travellers.
1,840 questions
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Mansfield, United Kingdom

See all questions (1840)

Questions? Get answers from El Dorado Sensimar Riviera Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra for a swim up if you need a pool.”
 of 5 bubbles intruder3906, 25 Mar 2017 | Read review
“Great room. Clean spacious. In a quiet area.. block 17.. ”
 of 5 bubbles Mrsunhappy_11, 25 Mar 2017 | Read review
“Look for block 35,36”
 of 5 bubbles OnOnetours, 24 Mar 2017 | Read review
“We upgraded to a premium suite. The room was very spacious and bed also very comfortable. However if we went again we would go for a swim up room, no fighting for a sunbed with your towel at sunrise that way ”
 of 5 bubbles DionneM797, 24 Mar 2017 | Read review
“Standard Beach villa 2805 - great location 50 m to the beach. Take dollars for tips as it's easier Hotel exchange rate is very good for pesos. ( it was the same rate as Tesco ) ”
 of 5 bubbles bradcan11, 24 Mar 2017 | Read review
5 of 5