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Heaven at the Hard Rock Hotel Riviera Maya

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Heaven at the Hard Rock Hotel Riviera Maya
Heaven at the Hard Rock Hotel Riviera Maya
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5,882 Reviews from our TripAdvisor Community

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There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
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Showing 4,723: English reviews
Richmond, Va
Reviewed 22 April 2006

How any of the previous travlers have honestly had the type of negative expirience that they said they had??? My wife and I loved Aventura and would not change anything!!! We were heret from the 12th of April to the 17th and made it an ALL in ONE expirience. My wifes first plane ride, our 1st real vaction since our...

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28Thank From Va. to the World
A TripAdvisor Member
Portland, Oregon
Level Contributor
1 review
40 helpful votes
Reviewed 18 April 2006

I can't rave enough about Aventura Spa Palace. A friend and I stayed at the Spa Palace from March 24 through April 1, and if it weren't for the lack of flight availability, we'd have stayed an extra two days! I'll highlight some of the features below: Service: The service presented by ASP is absolutely awesome. You can't walk past...

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40Thank A TripAdvisor Member
Quebec, Canada
Reviewed 18 April 2006

We went to the ASP for the week of April 8-15, 2006. We were 4 couples, 35-45, with golf for the guys. We have been to Secrets Capri, Moon Palace, Crown Paradise, Princess Cruise, Riu Palace ,... This was the best resort as of yet. Staff was courteous, rooms were beautiful and clean, property was beautiful, and the food was...

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25Thank Dadinda
A TripAdvisor Member
Newcastle, England
1 review
16 helpful votes
Reviewed 18 April 2006

My husband and I honeymooned here last year. The staff were absolutely fantastic from the moment we arrived; they were attentive and friendly. The hotel itself is gorgeous with a wide selection of restaurants offering quality food. The pool area was usually quite active, but you can also find more secluded areas on the man made beach and various grassy...

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16Thank A TripAdvisor Member
A TripAdvisor Member
Denver, CO
1 review
26 helpful votes
Reviewed 17 April 2006

My husband and I stayed April 10-15th for our honeymoon. In one word this resort was PERFECT. There is not one thing that we would change! Although the resort does not offer direct access to the beach (which I knew because it is indicated everywhere before you book), they offer transfers to all of the other palace resorts in the...

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26Thank A TripAdvisor Member
New Haven, CT
Reviewed 15 April 2006

Well I just got back from the aventura spa palace in mexico;it was the most amazing vacation ever! First of all, the fact that you have to wear a bracelet (yes tacky) but you can visit any other palace resort with it, and literally be treated as royalty! My girlfriend and I went for 5 nites and there was just...

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18Thank cristinait
A TripAdvisor Member
Boulder, Colorado
1 review
18 helpful votes
Reviewed 12 April 2006

My wife and I stayed at the Aventura the first weekend of April and we were terribly disappointed. We had heard that there wasn't a beach before we came, but we didn't think it would be that big of a deal. But if you are into hanging out at the pool all day and drinking with a bunch of Americans...

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18Thank A TripAdvisor Member
Turnersville, New Jersey
Reviewed 7 April 2006

What can I say about ASP? NOTHING NEGATIVE, this all inclusive pampered us like I have never been on a vacation anywhere else! We vacationed 3/20 - 3/27/06. The hotel is beautiful with so much to do; the food is good, the drinks endless, the rooms spotless and comfortable and the staff can't do enough for you..who said the hammocks...

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41Thank rrbh
sdk2
Reviewed 6 April 2006

My wife and I just returned from our vacation (March 30-April 4) at the Aventura Spa Palace. We had an absolutely great time. I had reservations about the trip, but once we arrived my fears were quicly gone. I had requested an oceanview room and we had a great view of the ocean. The room was great...some reviews indicated they...

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34Thank sdk2
indiana, USA
Reviewed 5 April 2006

All I can say about Aventura is, WOW! If you are planning a special vacation, save up the extra money and go here. We went for our honeymoon and couldn't have been happier. We loved that it was no kids, and the abundance of ala cart dining at dinner made for romantic evenings. The whole atmosphere is very upscale, even...

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22Thank jeddico

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more   less 

Additional Information about Heaven at the Hard Rock Hotel Riviera Maya

Address: Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: ₹ 26,144 - ₹ 46,240 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heaven at the Hard Rock Hotel Riviera Maya 4.5*
Number of rooms: 577
Reservation Options:
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Also Known As:
Aventura Hotel Palace
Aventura Hotel Puerto Aventuras
Mayan Riviera Palace
Adventure Spa Palace
Hotel Mayan Palace
Adventura Spa Palace
Aventura Palace Spa
Aventura Spa Palace Riviera Maya
Aventura Spa Palace Resort
Aventura Spa Palace Mexico
Hotel Style:
#1 On the Beach Hotel in Puerto Aventuras
#1 Luxury Hotel in Puerto Aventuras
#1 Spa Hotel in Puerto Aventuras
#1 Top resorts Hotel in Puerto Aventuras
#5 Family Hotel in Puerto Aventuras
#8 Business Hotel in Puerto Aventuras
#9 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Heaven at the Hard Rock Hotel Riviera Maya staff and other travellers.
167 questions
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Questions? Get answers from Heaven at the Hard Rock Hotel Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great concert venue. We stayed in Building 2 and it was a good hike to the concert every night. Building 4 would've been more convenient.”
 of 5 bubbles gpc20, 13 Feb 2017 | Read review
“buildings one and two are a little away from the noise”
 of 5 bubbles lorih256, 4 Feb 2017 | Read review
“Sky Terrace Suite with the rooftop deck and jacuzzi is AWESOME! Great area for quiet times or a little party. Highly recommend!”
 of 5 bubbles HopeP17, 4 Feb 2017 | Read review
“Building four third floor with water view”
 of 5 bubbles joed11777, 1 Feb 2017 | Read review
“Presidential suites all have ocean view.”
 of 5 bubbles 543jimt, 1 Feb 2017 | Read review
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