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04/06/2017 05/06/2017
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    Heaven at the Hard Rock Hotel Riviera Maya

    Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 570
          US$ 423
          Great Deal
          US$ 453
          US$ 467
          Traveller (5803)
          Pool & Beach (1141)
          Room & Suite (853)
          Hard Rock Hotel Riviera Maya
          8,693 reviews
          #3 of 17 hotels in Puerto Aventuras
           
          Grand Velas Riviera Maya
          2,981 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Iberostar Grand Hotel Paraiso
          5,710 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Barcelo Maya Palace
          5,938 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Overview
          • Excellent69%
          • Very good18%
          • Average5%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “hard rock” (580 reviews)
          “our honeymoon” (450 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Heaven at the Hard Rock Hotel Riviera Maya
          Offers & Announcements: ONLINE EXCLUSIVE: 35% off
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          Hard Rock Hotel Riviera Maya
          8,693 reviews
          #3 of 17 hotels in Puerto Aventuras
           
          Grand Velas Riviera Maya
          2,981 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Iberostar Grand Hotel Paraiso
          5,710 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Barcelo Maya Palace
          5,938 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Traveller rating
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          Reviewed 10 July 2007

          My husband and I got married and had our honeymoon at the Aventura Spa Palace in June and it was fantastic!! Wedding: The wedding was fabulous!! Our wedding coordinator was Ruser and she was great .. she really knew what she is doing! I didn't...More

          Helpful?13  
          Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera Maya

          Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

          Reviewed 9 July 2007

          Just back from the Aventura Palace Hotel where we were delighted with the accommodations, cuisine, service, cleanliness, and most especially the delightful staff. We encountered many newlyweds, but an equal number of couples who were repeat vacationers. Their lagoon beach was more than adequate for...More

          Helpful?9  
          Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera Maya

          Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

          Reviewed 8 July 2007

          lets just cut to the chase people...this is an all inclusive for aan amazing price.... i have been to hawaii many times and for the same price as aventura...i would rather stay at this incredible hotel any day!!! no screaming kids no 15 dollar drinks...More

          Helpful?7  
          Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera Maya

          Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

          Reviewed 6 July 2007

          Allright - I called in advance to get something special for my wife, ocean view room, whatever. . . .well, when I got there, they had a special suprise for us. It was a 2200 sqft presidential suite. It was UN-GODLY!! I can't thank them...More

          Helpful?2  
          Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera Maya

          Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

          Reviewed 6 July 2007

          My wife and I just returned from our 3rd visit to Aventura Spa Palace in 6 years. We stayed 7 nights in celebration of our 32nd wedding anniversary. One would think that with all the resorts in this region that we would shop around! Honestly,...More

          Helpful?11  
          Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera Maya

          Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

          Hard Rock Hotel Riviera Maya
          8,693 reviews
          #3 of 17 hotels in Puerto Aventuras
           
          Grand Velas Riviera Maya
          2,981 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Iberostar Grand Hotel Paraiso
          5,710 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Barcelo Maya Palace
          5,938 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Breakfast included
          • Free Parking
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Meeting Rooms
          • Breakfast included
          • Dry Cleaning
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Free Parking
          • Airport Transportation
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Tennis Court
          • Bar/Lounge
          • Hot Tub
          • Spa
          Details
          • Price range
          • US$ 358 - US$ 718 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Top resorts Hotel in Puerto Aventuras
          • #1 Luxury Hotel in Puerto Aventuras
          • #1 On the Beach Hotel in Puerto Aventuras
          • #1 Spa Hotel in Puerto Aventuras
          • #5 Family Hotel in Puerto Aventuras
          • #8 Business Hotel in Puerto Aventuras
          • #9 Romantic Hotel in Puerto Aventuras
          • Room types
          • Suites ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 577
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, BookIt.com, Orbitz, Hotwire, TravelUp, Cancelon, Cheap Tickets, HotelsClick, TripOnline SA and Hotel.de so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Puerto Aventuras
          • Also Known As
          • Aventura Hotel Palace ,
          • Aventura Hotel Puerto Aventuras ,
          • Mayan Riviera Palace ,
          • Adventure Spa Palace ,
          • Hotel Mayan Palace ,
          • Adventura Spa Palace ,
          • Aventura Palace Spa ,
          • Aventura Spa Palace Riviera Maya ,
          • Aventura Spa Palace Resort ,
          • Aventura Spa Palace Mexico
          Add Photo Photos
          Traveller (5803)
          Pool & Beach (1141)
          Room & Suite (853)
          Dining (288)
          Hotel & Grounds (3838)
          Business Centre & Event Rooms (56)
          Bathroom (42)
          Family and Play Areas (19)
          Nearby
          Catalonia Riviera Maya
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          .97 km away
           
          Coral Maya
          66 reviews
          .69 km away
           
          Hard Rock Hotel Riviera Maya
          8,693 reviews
          .09 km away
           
          Catalonia Yucatan Beach
          1,945 reviews
          1.04 km away
           
          Nearby Restaurants
          Hard Rock Hotel Riviera Maya, El Toro
          141 reviews
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          Restaurant Latitude 20
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          Bellavista
          52 reviews
          .98 km away
          Pelican Point Restaurant & Bar
          263 reviews
          1.53 km away
          Nearby Attractions
          CEDAM Museum
          42 reviews
          1.21 km away
          Fatima Bay
          31 reviews
          1.53 km away
          Dolphinaris Riviera Maya Park
          1,536 reviews
          1.10 km away
          Akumal Bay Dive Center
          64 reviews
          1.07 km away
          Questions & AnswersAsk a question
          Matt S
          I'm staying here next week. Just wondering, what are the best activities nearby and the best/cheapest way to get around without a car
          13 May 2017|
          Answer
          Response from Mara J | Property representative |
          Take a van outside the property it cost 30 MXN, or we have taxi cabs in both lobbies.
          0
          Votes
          Google Translation
          bwilso2
          My husband and I are planning a trip here in August. We are trying to decide if there is an advantage to staying on the adults only side of the resort (Heaven). I was also wondering if there is an advantage in paying more for a "Diamond" room vs "Gold." Thanks in advance!
          12 May 2017|
          Answer Show all 4 answers
          Response from 404mariap | Reviewed this property |
          I don't think it matters which room the service is outstanding and the rooms are great stay in the adult section worth the money great food fun you really will be in heaven
          0
          Votes
          Daniel B
          Two questions, Is there transportation between the adults and kids allowed side? Looking into the heaven side for my honeymoon but If we want to venture into the other side of the resort, I feel like it could be a tedious task after a while.. or if we forget something in our room and are on the opposite side of the resort. Also, for the honeymoon package it says that we are given up to $3600 in credits for honeymooning here, is that in addition to any promotions that are currently going on for other resort credits?
          9 May 2017|
          Answer
          Response from Christina L | Reviewed this property |
          I'm not sure about the honeymoon credits etc. But it's an easy walk between the 2 resorts, or if you want to go from Heaven reception to Hacienda reception and vice versa they have a constant stream of golf carts taking... More
          0
          Votes
          Room Tips
          "some 3rd floor rooms have hot tub on roof to watch the stars..."
          Read review
          "We were in Building 3 in Heaven, and it was always pretty quiet."
          Read review
          "Upgraded suite with Jacuzzi on the roof."
          Read review
          "Rooms in building #4 best location!"
          Read review
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