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27/8/2017 28/8/2017
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    Hard Rock Hotel Riviera Maya

    Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico
    Hotel website
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$ 721
    US$ 426
    SAVE US$ 295
    US$ 721
    US$ 439
    Traveller (6615)
    Pool & Beach (1216)
    Room & Suite (729)
    Heaven at the Hard Rock Hotel Riviera Maya
    6,325 reviews
    #1 of 17 hotels in Puerto Aventuras
     
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    Overview
    • Excellent73%
    • Very good16%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “sun bar” (89 reviews)
    “rock royalty” (75 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Riviera Maya
    Offers & Announcements: 40% off room rate
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    Heaven at the Hard Rock Hotel Riviera Maya
    6,325 reviews
    #1 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Palace
    6,770 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Paradisus Playa Del Carmen La Esmeralda
    7,252 reviews
    #31 of 210 hotels in Playa del Carmen
     
    Iberostar Grand Hotel Paraiso
    5,880 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (9,306)
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    1 - 5 of 6,445 reviews

    Reviewed yesterday

    For anyone reading this review, I typically do not write reviews but my husband and I had such a fantastic time on our trip to the Hard Rock Hotel in Riviera Maya, we felt we needed to share our experiences! First off, we went for...More

    Thank Courtney C
    Reviewed 2 days ago via mobile

    I stayed at the beautiful resort whilst traveling with a very large group of party-goers from all over the country - we were on the adult side. I was pleasantly surprised by the impeccable service! The Mayan coffees were to die for. There were multiple...More

    Thank Jazzzii
    Reviewed 2 days ago via mobile

    From the moment we pulled up, we just knew this was our dream hotel. We had a tough start to our Vaca and once we got here, it's like all our troubles just melted away. We had been given a gorgeous room on the 1st...More

    Thank Rachel L
    Reviewed 2 days ago via mobile

    We have just spent 2 weeks on the heaven side of this hotel. We have had a lovely time but there are a few aspects that could be better. +comfortable room and bed. We were upgraded to a sky terrace room. +food. We never had...More

    Thank Eleanor R
    Reviewed 2 days ago

    We only did one excursion as our second was cancelled due to the tropical storm that was approaching. We did go to Delphinus and swam with dolphins. It was great and well worth the money we spent beyond the resort credits. We did use resort...More

    Thank daleshrgirl
    Heaven at the Hard Rock Hotel Riviera Maya
    6,325 reviews
    #1 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Palace
    6,770 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Paradisus Playa Del Carmen La Esmeralda
    7,252 reviews
    #31 of 210 hotels in Playa del Carmen
     
    Iberostar Grand Hotel Paraiso
    5,880 reviews
    #1 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Beachfront
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 325 - US$ 798 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Puerto Aventuras
    • #2 Luxury Hotel in Puerto Aventuras
    • #2 On the Beach Hotel in Puerto Aventuras
    • #2 Business Hotel in Puerto Aventuras
    • #3 Spa Hotel in Puerto Aventuras
    • #4 Family Hotel in Puerto Aventuras
    • #7 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1264
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Expedia, Hotels.com, Prestigia, Travelocity, Cancelon, TripOnline SA, Hotwire and getaroom.com so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Cove Palace Hotel Puerto Aventuras ,
    • Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
    Add Photo Photos
    Traveller (6615)
    Pool & Beach (1216)
    Room & Suite (729)
    Dining (351)
    Hotel & Grounds (4511)
    Family and Play Areas (120)
    Bathroom (63)
    Business Centre & Event Rooms (25)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    shellywaines
    16 August 2017|
    Answer
    Response from DebR804 | Reviewed this property |
    Hard to say, what's done is done
    0
    Votes
    amber_3_2_1
    15 August 2017|
    AnswerShow all 6 answers
    Response from shellywaines | Reviewed this property |
    The hotel was quite segregated and far off from the airport or any other areas of populus other than the hotel staff- I am sure the many people who work there may be able to benefit from such a gesture. Hopefully the... More
    1
    Vote
    Unoguy
    12 August 2017|
    AnswerShow all 3 answers
    Response from shellywaines | Reviewed this property |
    Tolum is offered - just make sure you get the proper advice- When i booked my planner told me one thing- the day off they told me something different- the bus was due to come back much later than i was originally told and in... More
    0
    Votes
    Room Tips
    "Seem to give priority to wedding parties. I am a member, and was given a poor view. Said they didn't have..."
    Read review
    "Silver family suite is great"
    Read review
    "if you are travelling as a family x 4 persons. You may wish to take an interconnecting/large room as the room..."
    Read review
    "All seemed well appointed, would go for an upper floor not ground as passing service carts can be noisy late..."
    Read review
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