a very nice, high end resort. The facility maintenance is second to none and the food is excellent as well. I prefer a location with beach and open ocean access but the inlets/lagoons make for a very safe compromise.
For sure NOT a 5 star hotel and make sure not more then 2 people in the room beds are extremely small food avrage not worth the money that they will charge alsothey will be after you with so called loyalty program which is another version of time sharing do not spend 1 min on…
We came for a wedding and had a blast. There's always things to do. The staff are friendly and are great at what they do . The private beaches are also a plus you dont have someone screaming at you to buy there stuff on the beach like you do at other resorts.
The Hard Rock should be known to all. It was well worth the money and we were treated way better than any other resort. I'm sure I will now visit all Hard Rocks before I go back to a Riu etc. 100 % exceeded my expectations.
We are sitting in a Bali Bed on the dock right now and I get compelled to write this. We are, have been cruise people. We are in the loyality clubs of a number of cruise lines and I tel you, look out cruise ships. The level of customer service that we have had this week has…
"If you can get a presidential suite highly recommend for the views"
"You really don't spend a lot of time in the rooms so not sure it matters."
"Building 4 has heavy rooms doors . A lot of noise when others are closing doors."
"Block 4 upper rooms have super view of Heaven pool area"
"If in bldg 1 or bldg 9, make sure you do not get a room facing outwards towards other properties"