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09/07/2017 10/07/2017
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    Hard Rock Hotel Riviera Maya

    Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 841
          US$ 522
          Great Deal
          US$ 538
          US$ 841
          Traveller (6392)
          Pool & Beach (1191)
          Room & Suite (723)
          Heaven at the Hard Rock Hotel Riviera Maya
          6,249 reviews
          #1 of 17 hotels in Puerto Aventuras
           
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          Grand Velas Riviera Maya
          3,040 reviews
          #3 of 209 hotels in Playa del Carmen
           
          Overview
          • Excellent73%
          • Very good16%
          • Average7%
          • Poor2%
          • Terrible2%
          Travellers talk about
          “sun bar” (89 reviews)
          “super mario” (87 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Rooftop Terrace
          Kids Club
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Hard Rock Hotel Riviera Maya
          Offers & Announcements: 35% off room rate
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          Heaven at the Hard Rock Hotel Riviera Maya
          6,249 reviews
          #1 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Palace
          6,244 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,917 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Grand Velas Riviera Maya
          3,040 reviews
          #3 of 209 hotels in Playa del Carmen
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Reviews (8,967)
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          1 - 5 of 8,967 reviews

          Reviewed 2 days ago

          I easily ate and drank more food and alcohol than I paid for this trip! I would highly recommend it, the beach was beautiful and the staff was amazing! If you want to see Mexico (other than the beach) I would look elsewhere, I felt...More

          Thank Tim T
          Reviewed 2 days ago via mobile

          Just came back from Hard Rock Riveria Maya and we had an AMAZING time. I have never been to such a customer service oriented resort. They're poolside service is excellent, rooms are clean, steakhouse is delicious. We stayed on the heaven side of the resort...More

          Thank Christina V
          Reviewed 2 days ago

          great staff, good food some better than others. Subwoofer kick and bass and rave music all day by the pool. I might come back if I can find better music at that volume but then I'm old. Daughters wedding and she did most of the...More

          Thank _dyoung723
          Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded yesterday

          Dear _dyoung723, Thank you for your valuable review. I am pleased to know you had a great experience during your recent stay, be sure that I will share your comments and valuable feedback with the rest of the band members and we all hope to...More

          Reviewed 2 days ago

          Our family stayed at the Hard Rock in March 2017. The resort is large and really well taken care of. The staff is professional and friendly, Our room was clean and comfortable. We had a view of the courtyard, but it was still nice. My...More

          Thank guiper504
          Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded yesterday

          Dear guiper504, Thank you for sharing us your comments. It's so great to hear that we have met your expectations, here at Hard Rock Hotel Riviera Maya, is a excellent knew that you were treated wonderfully and you have such a good opinion of us....More

          Reviewed 3 days ago

          Excellent hotel, very family friendly. we would definitely go again. Tip DONT go for the "presentation" its just a sales pitch for membership. avoid that and you will have a blast. We got sucked in and wasted 3 hours of our morning. Food is great,...More

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank Mirzacanada
          Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded 2 days ago

          Hi, Mirzacanada Thank you for posting an excellent review, I'm pleased to know you had a blast at our resort and found so many options for your kids. It has been a pleasure having you here and we all hope to see you soon, regards!.

          Heaven at the Hard Rock Hotel Riviera Maya
          6,249 reviews
          #1 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Palace
          6,244 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,917 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Grand Velas Riviera Maya
          3,040 reviews
          #3 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          GreenLeadersPlatinum level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Beachfront
          • Free Parking
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$ 361 - US$ 819 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Top resorts Hotel in Puerto Aventuras
          • #2 Luxury Hotel in Puerto Aventuras
          • #2 On the Beach Hotel in Puerto Aventuras
          • #2 Business Hotel in Puerto Aventuras
          • #3 Spa Hotel in Puerto Aventuras
          • #4 Family Hotel in Puerto Aventuras
          • #7 Romantic Hotel in Puerto Aventuras
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 1264
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, BookIt.com, Expedia, TripOnline SA, Travelocity, Hotwire, Prestigia, Cancelon and getaroom.com so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Puerto Aventuras
          • Also Known As
          • Aventura Cove Palace Hotel Puerto Aventuras ,
          • Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
          Add Photo Photos
          Traveller (6392)
          Pool & Beach (1191)
          Room & Suite (723)
          Dining (337)
          Hotel & Grounds (4337)
          Family and Play Areas (118)
          Bathroom (61)
          Business Centre & Event Rooms (25)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Crazyleighann
          Hi can anyone help me we are staying at this hotel in august and was wondering if men are allowed to wear flip flops in the evenings in all the restaurants? Thanks in advance
          25 June 2017|
          Answer Show all 2 answers
          Response from Mara J | Property representative |
          Hello! Regarding your inquiry, the dress code is casual, you cannot get into the restaurants wet, barefooted and wearing beach clothes.
          0
          Votes
          Google Translation
          Sarah S
          Hi, I'm staying in a deleuxe heaven gold room, can anyone please confirm what spirits you get in the room? Are mixers also included? Thanks
          25 June 2017|
          Answer Show all 2 answers
          Response from Mara J | Property representative |
          Deluxe Heaven Gold Room: Hydro spa tub Private bath with shower Balcony with hammock Liquor Dispenser Mini bar with soda, bottled water, juice & domestic beer LCD TV with satellite Purified water Rock Spa® bath... More
          0
          Votes
          Google Translation
          lsmith18
          I am planning on vacationing at the Hard Rock in July. Since transportation to and from the airport is not included I need recommendations for transportation. Thanks in advance!
          24 June 2017|
          Answer
          Response from Mara J | Property representative |
          ON TOUR Company provide this service.
          0
          Votes
          Google Translation
          Room Tips
          "Get the cheapest room, you will only be sleeping there!"
          Read review
          "All about the same"
          Read review
          "I would say any room would be good."
          Read review
          "Resort is separated into two sides: adults only (over 18) and families. Be sure to book on the correct side."
          Read review
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