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Hard Rock Hotel Riviera Maya

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Traveller (8544)
Pool & Beach (1444)
Room & Suite (955)
Overview
Km 72, Carretera Cancun-Chetumal Solidaridad, Puerto Aventuras 77710 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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About
Description
This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. It's More all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Free Parking
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair Access
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Business
,
Family
,
On the Beach
,
Top resorts Hotels
,
Luxury
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Business
,
Family
,
On the Beach
,
Top resorts Hotels
,
Luxury
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,264
Price range
US$ 302 - US$ 798 (Based on Average Rates for a Standard Room)
Formerly known as
Aventura Cove Palace
Also Known As
Aventura Cove Palace Hotel Puerto Aventuras
,
Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Location
Full view
Contact
Km 72, Carretera Cancun-Chetumal Solidaridad, Puerto Aventuras 77710 Mexico
Getting there
Cozumel Airport29 km
Cancun Airport69 km
See all nearby hotels
Nearby restaurants
See all nearby restaurants
Nearby attractions
See all nearby attractions
Photos
Traveller (8,544)
Pool & Beach (1,444)
Room & Suite (955)
Dining (423)
Family and Play Areas (155)
Business Centre & Event Rooms (33)
Amenities (12)
Reviews (11,902)
Filter reviews
8,204 results
Traveller rating
5,633
1,432
629
253
257
Traveller type
Time of year
LanguageEnglish
More languages
5,633
1,432
629
253
257
Show reviews that mention
All reviews sun bar rock royalty zen restaurant rock spa vacation planners super mario sky terrace heaven pool resort credit le petit cochon rock star monkey tour heaven section riviera maya los gallos public relations foam party
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1 - 5 of 8,204 reviews
Reviewed yesterday via mobile

These 3 guys were FANTASTIC beyond words could describe. So full of life and humor, these 3 were absolutely amazing and definitely made our night. I would say so much more but you just need to go visit yourself to see what I’m talking about...More

Thank Ashley K
Reviewed yesterday

Overall, I found Hard Rock to be a nice resort. If you are considering staying here, know there are two resorts in one: The party side (Heaven) and the relaxing side (Hacienda). I stayed in the Heaven side and did not like it. It's about...More

1  Thank CraftBeers
Reviewed 2 days ago

The staff were great! The entire resort was always clean. Hard Rock hotel is a great host for the Warren Hill Jazz Festival. I had spa treatments that were great. The spa was clean and again, the customer service was exceptional. I will be backMore

Review collected in partnership with Hard Rock Hotels & Casinos
Thank Roving7926
Response from Jan_Hundrieser, Director General at Hard Rock Hotel Riviera MayaResponded yesterday

Dear Roving7926, Thank you very much for your comments, it's a pleasure to hear that you enjoy it. I do really appreciate your opinion and it is an honor to create great memories together. The most gratifying feeling is your satisfaction and we love to...More

Reviewed 2 days ago via mobile

Me,my husband and his parents stayed here this October for 3 nights. We had the gold rooms with the jacuzzi on the balcony. The AI option is fab, didn't want for anything thd whole time we were there, including when we were by the pool...More

Thank Anita123459
Response from Jan_Hundrieser, Director General at Hard Rock Hotel Riviera MayaResponded yesterday

Hello Anita123459, Wow! Thank you for your detailed review. We are glad to know that you and your family lived the Rock Star experience at the fullest. Be sure that all our band members will know about your comments. This kind of feedback encourages us...More

Reviewed 2 days ago

Very large, well maintained grounds and pools. Friendly staff. Rooms are clean but housekeeping is inconsistent.There are two lobbies. One side is called Heaven, which is 18 or older. The other side is called Hacienda which is the family side with lots of kids.It is...More

Review collected in partnership with Hard Rock Hotels & Casinos
4  Thank CraigIves
Response from Jan_Hundrieser, Director General at Hard Rock Hotel Riviera MayaResponded yesterday

Dear CraigIves, Thank you so much for letting us know your experience at Hard Rock Hotel Riviera Maya. We offer you our most sincere apologies for having fallen short to your expectations. I assure you that we are working meticulously to address those areas of...More

View more reviews
Questions & Answers
Ask a question
garden94
14 October 2018|
Answer
Response from Ariadne B | Property representative |
Hello garden94, - No towel cards are issued, this are provided in pool and beach areas. - Our guests can enjoy services and facilities of both properties: Heaven (18+ y/o) and Hacienda. Hope this information is... More
1
Vote
Google Translation
Aron D
12 October 2018|
Answer
Response from Traci G | Reviewed this property |
That is the current promotion but keep in mind you will have to pay the 20% fee of whatever you use. Example you use $2000 Resort Credits you will be charged 400.00
0
Votes
Melissa B
12 October 2018|
AnswerShow all 2 answers
Response from Traci G | Reviewed this property |
It actually depends on when you travel. If you go during high season, then yes it may be difficult as they may all be reserved. During low season it should not be a problem. I recommend you reserve prior to arrival along... More
0
Votes
Room Tips
"Don't stay on first floor. The clean team and room service are loud starting at 7:30 AM and goes all..."
CraftBeers
yesterday
Read review
"Get a balcony room!"
jayc53
2 days ago
Read review
"Decide if you want an ocean view or ocean front- all rooms are great"
Travel796
4 days ago
Read review
"No matter where you room is you will have a great view of something!"
373annalisel
5 days ago
Read review
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