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    Hard Rock Hotel Riviera Maya

    Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico
    +1 800-553-7096
    Hotel website
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    5 Nov 6 Nov
     45 people are viewing this hotel
    Lock in the lowest price from our partners
    US$ 353US$ 376
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    Traveller (6947)
    Pool & Beach (1258)
    Room & Suite (759)
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    Overview
    • Excellent74%
    • Very good16%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “resort credits” (484 reviews)
    “zen restaurant” (70 reviews)
    “super mario” (88 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Barcelo Maya Palace
    7,268 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Heaven at the Hard Rock Hotel Riviera Maya
    6,569 reviews
    #2 of 17 hotels in Puerto Aventuras
     
    Catalonia Royal Tulum
    7,333 reviews
    #2 of 4 hotels in Xpu-Ha
     
    Royal Hideaway Playacar
    4,336 reviews
    #37 of 211 hotels in Playa del Carmen
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (9,970)
    Traveller rating
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    1 - 5 of 6,813 reviews

    Reviewed yesterday

    Cons: The resort is excellent, Very secure, full of entertainment. Excellent service. The lagoon is beautiful, it is man made but full of fish and very nice, mainly if you have kids. Cons: Food is not very good, very commercial. The romantic dinner was probably...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Ginandgreg
    Reviewed yesterday via mobile

    Just returned from Hard Rock Riviera Maya. We stayed on the Hacienda side with my 11 & 8 yo boys. We loved it! There are activities all day long for all ages. The food is good and plentiful, although we didn't make it to every...More

    Thank cdrengson
    Reviewed yesterday via mobile

    We go on an earned corporate retreat every year with my wife's company Arbonne, we've been lots of places but the hard rock riviera maya was by far the best service and cleanest I've ever been. Vladimir (pool concierge) and Nacho (waitstaff) took incredible care...More

    Thank sburgesswyo
    Reviewed yesterday

    We loved our stay with the Hard Rock, the resort, facilities and staff are amazing. We were however, disappointed with our room size - we have 3 kids ( on our reservation) and felt we had an adjoining room, we didn’t and no cot was...More

    Review collected in partnership with this hotel
    Thank creedcharlotte5
    Reviewed yesterday via mobile

    My wife and I have just returned from Mexico after an amazing 10 day stay at HRRM. What a fantastic place. From the moment we stepped off the coach in the lobby, the staff were superb and could not do enough for us. Room service,...More

    Thank Mark P
    Barcelo Maya Palace
    7,268 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Heaven at the Hard Rock Hotel Riviera Maya
    6,569 reviews
    #2 of 17 hotels in Puerto Aventuras
     
    Catalonia Royal Tulum
    7,333 reviews
    #2 of 4 hotels in Xpu-Ha
     
    Royal Hideaway Playacar
    4,336 reviews
    #37 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Beachfront
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 303 - US$ 717 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Puerto Aventuras
    • #2 Top resorts Hotel in Puerto Aventuras
    • #2 Luxury Hotel in Puerto Aventuras
    • #2 Business Hotel in Puerto Aventuras
    • #3 Spa Hotel in Puerto Aventuras
    • #4 Family Hotel in Puerto Aventuras
    • #7 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1264
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, TravelUp, Expedia, BookIt.com, Prestigia, Hotels.com, Orbitz, Travelocity, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Cove Palace Hotel Puerto Aventuras ,
    • Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
    Add Photo Photos
    Traveller (6947)
    Pool & Beach (1258)
    Room & Suite (759)
    Dining (360)
    Hotel & Grounds (4752)
    Family and Play Areas (128)
    Bathroom (64)
    Business Centre & Event Rooms (26)
    Nearby
    Heaven at the Hard Rock Hotel Riviera Maya
    6,569 reviews
    .09 km away
     
    Royal Hideaway Playacar
    4,336 reviews
    17.01 km away
     
    Barcelo Maya Palace
    7,268 reviews
    3.95 km away
     
    Catalonia Royal Tulum
    7,333 reviews
    5.50 km away
     
    Nearby Restaurants
    Hard Rock Hotel Riviera Maya, El Toro
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    Ayami
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    Nearby Attractions
    CEDAM Museum
    44 reviews
    1.27 km away
    Fatima Bay
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    1.58 km away
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    1.24 km away
    Ask a question
    Questions & Answers
    nancytiu
    23 October 2017|
    Answer
    Response from adrianarascon | Reviewed this property |
    Any room is perfect. There is no long distance from anything. And in addition, there are golf carts to get you to any place all day long. No worries for the room location.
    0
    Votes
    Priya M
    22 October 2017|
    AnswerShow all 5 answers
    Response from adrianarascon | Reviewed this property |
    It depends on the traffic, but normally it's like an hour. Beautiful road btw though.
    0
    Votes
    apictureisworth
    20 October 2017|
    AnswerShow all 7 answers
    Response from gymlady30 | Reviewed this property |
    Maybe at its deepest 6’. My husband says he can walk across and he is 6’2”
    1
    Vote
    Room Tips
    "The rooms all seem to be very modern on the Heaven side."
    Read review
    "great view and lovely setting, sound proof rooms"
    Read review
    "Sky view terrace is a great room!!!"
    Read review
    "Amazing vacation! Amazing service, over friendly staff were very accomodating"
    Read review
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