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Tesoro Ixtapa

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Traveller (581)
Room & Suite (221)
Pool & Beach (169)
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Overview
  • Excellent27%
  • Very good33%
  • Average20%
  • Poor11%
  • Terrible9%
Travellers talk about
“swim up bar”(30 reviews)
“star resort”(18 reviews)
“third floor”(10 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (862)
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Traveller rating
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169
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68
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All reviewsswim up barstar resortthird floorspanish coffeepool sidebig bennachoscity busbeach serviceplaya lindamexican nighta lot of fungreat vacationwater aerobicsfamily vacationteatromexico
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11 - 15 of 445 reviews
Reviewed 16 January 2018 via mobile

Let me start by saying Ixtapa is a wonderful destination. The beach is amazing and the village is lovely with its shops and bars and many many local restaurants. I highly recommend a stay here. (Just not at this resort) We booked and paid for...More

30  Thank atsirkp
Reviewed 12 January 2018

I went there last December. I would say that the hotel is very comfortable. Parking is free and rooms are fine. I didn't have any problem during the time I stayed there. Everybody in the staff was very helpful and kind and the food in...More

3  Thank Alejandro M
Response from Rubén R, Director General at Tesoro IxtapaResponded 7 February 2018

Dear Alejandro M, Thank you for staying with us! We take great care to make our guests stay as pleasing as possible, and we appreciate your comments. I reiterate the graces for your comments and we send a cordial greeting from the Tesoro Family

Reviewed 11 January 2018

First of all I totally subscribe to Jim G. review, me and my husband were the only North Americans in the hotel, this was OK though, most of the locals were quite friendly, but you can imagine the standards were lower. Yet, the beach and...More

20  Thank cameliaalexandru
Reviewed 30 December 2017 via mobile

I have been fortunate to have traveled to Mexico dozens of times over the last 20 years but first time to Ixtapa/Zihuatanejo. Arrived Christmas Eve 2017. We were the only gringos in the hotel. Staff don’t speak English. There were hundreds of local Mexican families...More

21  Thank Jim G
Response from Rubén R, Director General at Tesoro IxtapaResponded 5 January 2018

Dear Jim G, Thank you for staying with us! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. We reiterate the graces for your comments and we send a cordial greeting.

Reviewed 2 August 2017

most of the staff only spoke Mexican, even the poor quality evening shows were mostly in Mexican. We did not like the food and it was very repetitive . Each day we would walk into Ixtapa for some thing to do, there was not much...More

43  Thank maureenbrooks15
Response from Rubén R, Director General at Tesoro IxtapaResponded 7 August 2017

Dear Maureenbrooks15, Thank you for staying with us! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. We reiterate the graces for your comments and we send a cordial greeting.

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$ 119 - US$ 304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Top resorts Hotel in Ixtapa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 119 - US$ 304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Top resorts Hotel in Ixtapa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (581)
Room & Suite (221)
Pool & Beach (169)
Dining (86)
Amenities (22)
Family and Play Areas (12)
Business Centre & Event Rooms (4)
Questions & Answers
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Playakar
19 March 2018|
AnswerShow all 3 answers
Response from Rubén R | Property representative |
Dear playakar, if you are staying at hotel with just room, you can buy meal plan, the Price varies depends on the season. But if you don't stay at hotel, you can not buy meal plan.
0
Votes
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Annette B
4 March 2018|
AnswerShow all 2 answers
Response from Maurice G | Reviewed this property |
No opportunities to dance, no disco, no nightly entertainment.
1
Vote
Fargo123456
27 February 2018|
AnswerShow all 4 answers
Response from holidaybliss18 | Reviewed this property |
Hi. I looked on a map and it looks really close to the Tesoro. Half a block or so. There's an Oxxo ( like a 7-Eleven ) close by also. If it is affiliated with the Tesoro they'll treat you well. Security is a bit uptight, but... More
0
Votes
Room Tips
"choose with ocean view; and over the last floor"
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"We had room 155 with a huge balcony!!!!"
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"higher the floor better the view"
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"Book rooms on 3rd floor"
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