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27/12/2017 28/12/2017
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    Tesoro Ixtapa

    Blvd Ixtapa s/n Lote 5, Ixtapa, Zihuatanejo 40880, Mexico
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    27/12/2017 28/12/2017
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    Traveller (560)
    Room & Suite (207)
    Pool & Beach (168)
    Pacifica Resort Ixtapa
    1,235 reviews
    #2 of 23 hotels in Ixtapa
     
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    2,932 reviews
    #3 of 23 hotels in Ixtapa
     
    Overview
    • Excellent25%
    • Very good34%
    • Average21%
    • Poor11%
    • Terrible9%
    Travellers talk about
    “swim up bar” (30 reviews)
    “star resort” (17 reviews)
    “third floor” (10 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Pacifica Resort Ixtapa
    1,235 reviews
    #2 of 23 hotels in Ixtapa
     
    Sunscape Dorado Pacifico Ixtapa
    2,489 reviews
    #4 of 23 hotels in Ixtapa
     
    Park Royal Ixtapa
    941 reviews
    #13 of 23 hotels in Ixtapa
     
    Barcelo Ixtapa
    2,932 reviews
    #3 of 23 hotels in Ixtapa
     
    Rooms
    27 Dec28 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (803)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 431 reviews

    Reviewed 2 August 2017

    most of the staff only spoke Mexican, even the poor quality evening shows were mostly in Mexican. We did not like the food and it was very repetitive . Each day we would walk into Ixtapa for some thing to do, there was not much...More

    19  Thank maureenbrooks15
    Response from Rubén R, Director General at Tesoro IxtapaResponded 7 August 2017

    Dear Maureenbrooks15, Thank you for staying with us! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. We reiterate the graces for your comments and we send a cordial greeting.

    Reviewed 10 May 2017

    This is my third Ixtapa hotel, my second time at the Tesoro, only thing I can say is meh. ~The drinks included in all inclusive were so so, but getting one is work. You can tip your waiter really well and he'll be loyal for...More

    41  Thank JmeJay
    Response from Rubén R, Director General at Tesoro IxtapaResponded 28 June 2017

    Dear JmeJay, Thank you for staying with us! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. We reiterate the graces for your comments and we send a cordial greeting.

    Reviewed 27 April 2017

    It was the second time I've been in this Hotel, the first one was 11 years ago and it was even worse than I remembered it. It had to stay here because I was attending a wedding otherwise I would have never stayed there again....More

    48  Thank Mary648
    Response from Rubén R, Director General at Tesoro IxtapaResponded 13 May 2017

    Dear Mary648, Thank you for staying with us! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. We reiterate the graces for your comments and we send a cordial greeting.

    Reviewed 19 April 2017

    We enjoy the smallness of this resort. You don't get lost in the crowd of tourists and it offers everything you need. Plenty of fresh fruit, good food, custom omelets in the morning, and a nice restaurant for dinner. Becuase it's a smaller place you...More

    1  Thank getaway4258
    Response from Rubén R, Director General at Tesoro IxtapaResponded 21 April 2017

    Dear getaway4258, Thank you for staying with us! We take great care to make our guests' stay as pleasing as possible, and we appreciate your comments. I reiterate the graces for your comments and we send a cordial greeting from the Tesoro Family

    Reviewed 18 April 2017

    this is going to be a short to the point review. The whole area the hotel is in is really wonderful, great shops , vendors, restaurants. lots of things to do nearby, great bike trails, friendly people and a lovely town. The hotel is a...More

    3  Thank yvette1111
    Response from Rubén R, Director General at Tesoro IxtapaResponded 18 April 2017

    Dear yvette1111, Thank you for staying with us! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. We reiterate the graces for your comments and we send a cordial greeting from the Tesoro Family.

    Pacifica Resort Ixtapa
    1,235 reviews
    #2 of 23 hotels in Ixtapa
     
    Sunscape Dorado Pacifico Ixtapa
    2,489 reviews
    #4 of 23 hotels in Ixtapa
     
    Park Royal Ixtapa
    941 reviews
    #13 of 23 hotels in Ixtapa
     
    Barcelo Ixtapa
    2,932 reviews
    #3 of 23 hotels in Ixtapa
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast included
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Outdoor pool
    Details
    • Price range
    • US$ 134 - US$ 470 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Top resorts Hotel in Ixtapa
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 203
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Orbitz, Travelocity, Hotwire, Hotels.com, Cancelon, Evoline ltd and TripOnline SA so you can book your Tesoro Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Zihuatanejo >
    • Ixtapa
    • Also Known As
    • Tesoro Ixtapa Hotel Ixtapa ,
    • Ixtapa Tesoro Hotel ,
    • Tesoro Hotel Ixtapa ,
    • Tesoro Ixtapa Zihuatanejo
    Add Photo Photos
    Traveller (560)
    Room & Suite (207)
    Pool & Beach (168)
    Dining (86)
    Hotel & Grounds (346)
    Bathroom (14)
    Family and Play Areas (12)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 23 hotels in Ixtapa
    Park Royal Ixtapa
    941 reviews
    .10 km away
     
    Pacifica Resort Ixtapa
    1,235 reviews
    1.34 km away
     
    Barcelo Ixtapa
    2,932 reviews
    .93 km away
     
    Sunscape Dorado Pacifico Ixtapa
    2,489 reviews
    .27 km away
     
    Nearby Restaurants
    Emilio's Pizza
    525 reviews
    .46 km away
    Deborah's Restaurant
    481 reviews
    .62 km away
    The General's Sports Bar & Restaurant
    495 reviews
    .57 km away
    Ruben's Hamburgers
    674 reviews
    .48 km away
    Nearby Attractions
    Ciclopista de Ixtapa
    119 reviews
    1.54 km away
    Delfiniti
    430 reviews
    .24 km away
    Xihuacan Museum and Archeological Site
    151 reviews
    .61 km away
    Marina Ixtapa Golf Club
    134 reviews
    1.10 km away
    Ask a question
    Questions & Answers
    ljanski2015
    2 November 2017|
    Answer
    Response from Rubén R | Property representative |
    the pool bar open at the 11 o'clock with the service of waiter on the beach
    0
    Votes
    Google Translation
    judyjudyjudy9
    10 March 2017|
    Answer
    Response from Rubén R | Property representative |
    Good morning Judyjudy. I am sorry we can not understand what is the question, could you please be so kind to explain as more about it. Thank you very much.
    0
    Votes
    Google Translation
    Room Tips
    "Anything 3 and up."
    Read review
    "Choose a different hotel, ;)"
    Read review
    "all rooms have a nice view. we were the third floor."
    Read review
    "Stay on a lower floor so you don't waste your vacation waiting for the elevator."
    Read review
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