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This hotel looked nice, but in reality, was a big disappointment. It was super crowded, no air conditioning in the common areas, including lobby and restaurants. The small shops did have functioning a/c. The food was very limited, even the restaurant where reservations were necessary...More
Limited english. Local visitors. Day passes pool and buffet were crowded. one buffet breakfast/ lunch ok but dinner is below average. You must make reservations for the onsite restaurant two days in advance. The room was cleaned daily. Bed is very comfortable and sheets clean....More
Only one pool, one restaurant and one bar at the pool with long ques. The food was good and the assortment adequate. We went with 3 families. The night shows were also good. The rooms were good size and we had good nite sleep the...More
I am leaving today after a 3 days stay. Requested 2 rooms and got one room instead due to not available and check in suppose to be at 3pm. We arrived at 130pm due to not having rooms. Around 5pm they offered us rooms and...More
The staff was amazing; food was great, the location on the beach and also to the center market made for great walks Rooms were clean but could use some updating especially the bathrooms. Having said that I would not hesitate going back, we really enjoyed...More
Response from holidaybliss18 | Reviewed this property |
Hi. I looked on a map and it looks really close to the Tesoro. Half a block or so. There's an Oxxo ( like a 7-Eleven ) close by also. If it is affiliated with the Tesoro they'll treat you well. Security is a bit uptight, but... More
Hi. I looked on a map and it looks really close to the Tesoro. Half a block or so. There's an Oxxo ( like a 7-Eleven ) close by also. If it is affiliated with the Tesoro they'll treat you well. Security is a bit uptight, but every one else is wonderful. If you go for breakfast talk to Hugo or Guadalupe at the front of the restaurant. And if you have any questions about the area talk to the guys at the concierge desk. Jose, Ginner, and Miguel can answer almost everything.
Hope this helps a bit. Have fun! I wish I was going back.