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Ixtapa Palace Resort & Spa

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Traveller (75)
Pool & Beach (23)
Room & Suite (14)
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Overview
  • Excellent51%
  • Very good21%
  • Average7%
  • Poor6%
  • Terrible15%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (141)
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Reviewed 5 November 2015

Too many things to talk about . The staff made it feel like home they reconize us every year and are very friendly. The food was great especially breakfast ! Our room was clean and we had a perfect view of the ocean . My...More

Thank jacqueliine B
Reviewed 13 August 2015

This year we changed it up a bit and decided to let someone else take charge of booking reservations. Needless to say, there is always a first and LAST time for everything. At first sight it seemed decent. Views from the room were beautiful as...More

7  Thank Laura M
Response from Hotel_Ixtapa_Palace, Guest Relations Manager at Ixtapa Palace Resort & SpaResponded 12 February 2018

Dear Laura M, We thank you for staying with us. Your comments are very important as its the only way we can improve. I'd like to take this opportunity and let you know our rooms have been remodeled and include safety deposit boxes, new furniture,...More

Reviewed 24 January 2015

WE ARE here for. A month. DON'T pay in advance as in think you will be disapointed. The place. IS a disapointment.first not clean, anywhere,pool. Apron has not been even swept this year, guests clean their own, loungers.WHAT doesn't that tell you., WE asked to...More

5  Thank carrybee
Response from Hotel_Ixtapa_Palace, Guest Relations Manager at Ixtapa Palace Resort & SpaResponded 12 February 2018

Dear carybee, We thank you for staying with us. Your comments are very important as its the only way we can improve. I wanted to take this opportunity and let you know our rooms and common areas have been remodeled. Our rooms have been remodeled...More

Reviewed 27 March 2014

Food was delicious with many healthy choices as well. We went there with our toddler and had no trouble keeping busy or relaxing. Ocean beach is clean and picturesque. Rooms are comfortable but consider upgrading from standard as you get more room and amenities.

3  Thank Susan F
Reviewed 24 March 2013

We have stayed here for 16 years and enjoy the peace and quiet. The staff are wonderful and the feel of the Palace is more like staying in a private condo than a hotel. The rooms and grounds are clean and it is nice having...More

1  Thank beachhopper40
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Details
Price range
US$ 68 - US$ 255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Ixtapa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 68 - US$ 255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Ixtapa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (75)
Pool & Beach (23)
Room & Suite (14)
Dining (3)
Family and Play Areas (3)
Questions & Answers
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vbpatti
17 May 2016|
AnswerShow all 2 answers
Response from Hotel_Ixtapa_Palace | Property representative |
There are 2 public beach entrances, each about 5 and 7 minutes away in walking distance. There are also 17 beaches which make the region attractive. Each of these 17 beaches are unique. For example, LAS GATAS is great for... More
0
Votes
generalB2013
9 February 2016|
AnswerShow all 2 answers
Response from Hotel_Ixtapa_Palace | Property representative |
Our rooms do not include a washer and dryer, but you may ask for washing service at the front desk. There is a fee for this service.
0
Votes
sunseeeker
10 February 2015|
AnswerShow all 2 answers
Response from Hotel_Ixtapa_Palace | Property representative |
We want every guest to leave with a positive experience. Many of our employees become great friends with return guests who visit us year after year. Our manager does his best in trying to meet special requests as long as... More
0
Votes
Room Tips
"We stayed on second floor in the farthest room from the main desk. It was perfect as we got to see several..."
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"Just don't go."
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"Don't stay here."
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"If you're on an extremely tight budget go ahead and book but check the beds!!!!!!"
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