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Park Royal Ixtapa

AMOMAUS$ 131*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 242*
US$ 131*
Great Deal
US$ 144*
US$ 144*
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Park Royal Ixtapa
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834 Reviews from our TripAdvisor Community

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Showing 452: English reviews
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Hartington
Reviewed 1 week ago

This was our first time in Ixtapa and we were very impressed. The resort and room was very clean food was good. Pool was nice. Ocean was a little too rough to swim in every day but we did manage to get in. We had a great time, close to downtown and shopping and casino if desired. The staff were...

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Helpful?
1Thank howardedwinh
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. Howardedwinh; Let us thank you in the first place for staying at Park Royal Ixtapa and for taking the time to share your pleasant experience. Thank you for pointing out every little detail that you enjoyed during your stay. It is our pleasure to find out that our efforts are yielding results. Your words encourage us to work...

Montreal, Quebec
Reviewed 1 week ago

We had a pleasant stay at Park Royal in Ixtapa, even if he had a few hickups at the beginning of our trip (not the room we booked, toilet leaking, too much solicitation upon arrival). Fortunately, the toilet was fixed two days later without us asking. Our room is pretty austere and the beds were not the most comfy, but...

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1Thank ka_bonieux
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. ka_bonieux; Firstly, I want to thank you for staying at Park Royal Ixtapa and for taking the time to share your experience with us. Thanks to reviews as complete as yours we can detect areas of opportunity and improve every day. It is very nice to read it a lot that I enjoy your vacation, I offer an...

Red Deer, Canada
Reviewed 2 weeks ago

Spent 6 days in middle of 14 day vacation with severe diarrhea. Food handling unsafe and unhealthy. Only hot food was at Italian restaurant and the soups at the buffets. Steam tables do not keep the food adequately hot. Pool and beach drink servers are often scarce. Bars open not until 11am so no place to get even water or...

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Thank Sandy C
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss. Sandy C; Thank you for your stay at Park Royal Ixtapa. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. We are truly sorry to read the inconveniences you went through during your stay. We have not received any comments about the situation...

Edmonton, Canada
Reviewed 2 weeks ago

if you are a resort type person/family this is a great place to visit. lots for the family to do. the swimming is a bit rough in the ocean as the waves are a bit big and there seems to always be undertow. be careful with the kids. for a great beach to visit with the kids is in the...

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Helpful?
Thank JerriandTrevor
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. JerriandTrevor First of all, we would like to thank you for staying at Park Royal Ixtapa. Thank you also for taking the time to share your wonderful experience. It is very nice to read how much you enjoyed our facilities and services. We are happy to know that we can make you feel comfortable and well taken care...

Reviewed 2 weeks ago

Beach was nice, service good...pretty much like everywhere in Mexico. Food was bad.... Very little variety, cold. Don't eat at the snack bar at pool..mystery meat hamburger-awful. Chicken meals were basically bones with chicken on them. Had the same presentation of tilapia every meal. One night had a dish called beef but actually it was liver. Pork was same basic...

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Helpful?
Thank Pamela M
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss. Pamela M. First of all I want to thank you for staying at Park Royal Ixtapa, and for the time it took to share your experience. All comments are important, they help us detect areas of opportunity to improve the service. I hope to accept my sincere apologies for the different situations that happened, I dare to share...

Vancouver
Reviewed 2 weeks ago via mobile

Staff were fabulous and rooms good. Food selection limited and tepid not hot. Nowhere to sit outside by the beach/ pool or outside in the front. Children everywhere even at the pool bar. Swimming pool very shallow should be at least another foot deeper. Limited English there, programs were in rapid fire Spanish and no designated area for entertainment which...

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Helpful?
Thank nskcanuck
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. Nskcanuck; Many thanks for staying at Park Royal Ixtapa, it was a pleasure to serve you. All comments are important to us, they help us detect areas of opportunity and offer better service. I hope to receive my most sincere apologies for the situations you comment on, we will strive to make this change. I hope to give...

Dexter, Michigan
Reviewed 3 weeks ago

Hotel was very nice! Bartenders were nice. Suzy the hotel housekeeper was awesome! Every night she made an animal out of a towel and decorated it with flowers! I wish I could add pictures. The only negatives were the food temperature at the restaurants could have been warmer and the fancy Italian restaurant allowed men to wear shorts and sandals....

Review collected in partnership with this hotel
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2Thank Reggie F
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss. Reggie F; Thank you very much for your preference and for your kind review. It was a pleasure to have received it at Park Royal Ixtapa. It is a pleasure to read how much you enjoyed our services and facilities. Our mission is to offer you the best experience and it is gratifying to know that we have...

Calgary
Reviewed 3 weeks ago

The title says all. Beware of the aggressive selling by the royal club staff. They are everywhere, watching every step of yours. Their only intention is to sell as much as possible without due regards to your acceptance and well-being. But the personal representative of the club can be good.

Review collected in partnership with this hotel
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1Thank 494yuany
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. 494yuany; Many thanks for staying at Park Royal Ixtapa, and for the time it took to share your experience. All comments are important to us, they help us to be better. It is good to read that you could enjoy your vacation, I apologize for the situation you are talking about, believe me we will go to the...

Winnipeg, Manitoba, Canada
Reviewed 3 weeks ago

I was at the Park Royal Ixtapa for two weeks in early February 2017, escorting a group of 34 people from Winnipeg. We were welcomed with a private bus service from the airport and a private reception room where we could all comfortably seat down while sipping the welcome drink. Our rooms where clean and spacious, with a nice balcony,...

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Helpful?
1Thank Adriana L
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss. Adriana L; First of all, we would like to thank you for choosing Park Royal Ixtapa as host of your recent vacation and for the time dedicated to sharing your lovely experience. It is very nice to read how much you enjoyed our facilities and services. We are happy to know that we can make you feel comfortable...

Santa Monica, California
Reviewed 3 weeks ago

We love to stay in all inclusive resorts. This time our selection was Park Royal in Ixtap and I should say we had a great 2 week stay. Check in was easy, smooth and fast. We've got lovely spaciouse room with the balcony on the high floor and amazing view. Hotel is not new but in a good shape and...

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Helpful?
1Thank smehvzale61
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. smehvzale61; Thank you very much for staying at Park Royal Ixtapa and for sharing your experience with us. It is very gratifying to know that we managed to make your stay memorable. Every day we strive to achieve constant improvement, and it will be our pleasure to congratulate our collaborators for their good work. I am sure we...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
We offer all inclusive vacation packages and specials that will allow you to do more on your visit to the beautiful Park Royal Ixtapa in Mexico. Seasonal specials and vacations are offered throughout the year, so come back often to see what’s new.Our all-inclusive program lets you enjoy yourself even more by keeping it simple. ... more   less 

Additional Information about Park Royal Ixtapa

Address: Blvd. Ixtapa Lote No. 5-A | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Radisson Resort)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: ₹ 8,427 - ₹ 29,690 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Ixtapa 3.5*
Number of rooms: 228
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, Hotwire, Despegar.com, HotelsforEveryone, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Park Royal Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Royal Ixtapa Hotel Ixtapa
Park Royal Hotel Ixtapa
Ixtapa Park Royal Hotel
Park Royal Ixtapa Zihuatanejo
Hotel Style:
#8 On the Beach Hotel in Ixtapa
#8 Top resorts Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Ixtapa staff and other travellers.
46 questions
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Questions? Get answers from Park Royal Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not many extra electrical outlet. Bring a multi plug device if you have more than one smart device.”
MikeG710, 29 Mar 2017 | Read review
“The higher up the better ocean view, other view is childrens pool and ocean too.”
GaynorP490, 29 Mar 2017 | Read review
“Need better beds, your beds suck.”
davidlynng, 29 Mar 2017 | Read review
“even the garden rooms had a great view of the ocean,”
scottinbl, 28 Mar 2017 | Read review
“Go for the upper floors. Every room has ocean views regardless.”
854krism, 25 Mar 2017 | Read review
5 of 5
AMOMA
US$ 131* /night
View Deal
PricelineUS$ 144
Booking.comUS$ 144
Despegar.comUS$ 242
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*Disclaimer
Prices are for 1 room, 2 adults
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