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Pacifica Resort Ixtapa

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#2 of 24 Hotels in Ixtapa
Certificate of Excellence
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Pacifica Resort Ixtapa
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912 Reviews from our TripAdvisor Community

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There are newer reviews for Pacifica Resort Ixtapa
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Showing 343: English reviews
Bognor Regis, United Kingdom
Reviewed 24 September 2016

We spent an idyllic, all-inclusive week here for our 30th wedding anniversary and it was bliss. Very hot and humid at this time of year but with various pools to dip in, a beach waiter who delivered cold towels and endless bottles of chilled Corona... we survived! From the moment we arrived, with a swarm of bellboys taking our cases...

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Helpful?
Thank NickWhite677
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you for your visit, and for taking the time to write about your experience in Pacifica. We are very happy to that you had a pleasant holiday. Definitely what makes us different is the service of our staff, Napoleon and all the staff are amazing. Thanks to them, today we can offer one of the best service...

Ciudad de México, México
Reviewed 19 September 2016

The accomodations in Aqua are excellent and well maintained. All of the personnel was efficient in every sense. Even the internet was functioning, so that we were able to combine relaxation with a bit of work. The only element missing from these vacations was my family, but perhaps next time.

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Thank gtll2016
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your visit, we are very happy to hear that you had a relaxing and nice vacations at Pacífica. Thank you for recognizing our staff and thanks for taking the time to write us about your experience. We send you warm greetings, and hope to see you soon back (now with your family).

Nutley, New Jersey
Reviewed 13 September 2016

Let me start off by saying if you are not a time share person you cannot have access to any of the "Aqua" level rooms. Another notable thing is the layout ... This place is all hills, no way around not climbing a hill for a few days its tolerable but after that it gets really old. Rooms are dated...

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1Thank kgianaris
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your visit and for giving us the opportunity to serve you. Thank you for taking the time to leave us your comments, and write us about your experience at Pacífica. Definitely Napoleon, and all our staff are unique, and thanks to them we can provide a unique service. We hope to see you...

Shoreacres, United States
Reviewed 4 September 2016 via mobile

7 days of fun in the sun. We had a private palapa on the beach with very attentive staff. We spent lots of time in the beautiful infinity pool at Bugambilias , Jose Juan "JJ" was terrific he keep us hydrated. The concierge Napoleon is the best, nice touch be brought us cold lavender scented hand towels everyday to help...

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Helpful?
Thank Connie R
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Connie, Thank you very much for your visit, and you review. It is very gratifying to know that you had a pleasant vacations at Pacifica. Our staff is definitely the best we have, people like JJ, Napo, Lucy, and others make Pacífica a magical place to vacation. Thank you very much for the recommendation and see you soon back,...

Arizona
Reviewed 30 August 2016

We did not stay at the Pacifica (Ixtapa) but at the Pacifica in Zihuatanejo. We prefer a more quiet hotel/resort. With that said, Pacifica would be perfect for families with children, grandchildren, and especially younger adults. So many young people, little people and this would be perfect for them with lots of activities always happening. We ate at their beachside...

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Thank dmant
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your visit at Pacifica Grand. We greatly appreciate the trust, and the time you take to write us about your experience. We are very happy to know that everything was great, btw, that three milk cake that is delicious. Definitely, the service in our hotels is what makes us different, we have exceptional...

Loveland, Colorado
Reviewed 31 July 2016

The beach is amazing. The resort was exceptionally clean. The pools were beautiful, and the food was amazing. The best part of the resort was the people. The concierge Napoleon was incredibly attentive and made sure every detail of our trip was taken care of. Our 25th anniversary dinner was 20 feet from the waves, beautiful table by ourselves covered...

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Thank rcscougarhockey
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Customer, Thank you very much for your review, gives us great joy to know that you chose us to that 25th anniversary celebration, congratulations and thank you very much for choosing us! We are glad to know that you enjoyed all our facilities. Definitely what makes us different is our people, thanks for noticing and mentioning. Thank you again...

Grandview, Missouri
Reviewed 27 July 2016

Pacifica resort in Ixtapa, Guerrero, Mexico is a great pIlace to spend a week or two or more. We have been there three times now and all six of us enjoy it. Our family ranges from 9 to 61 and we all had a great time! We have a membership and most everyone tries to make up feel at home....

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1Thank Bonnie P
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Bonnie, Thank you for taking the time to write us about your experience, it is an honor to know that this is already your third visit and gives us much happiness that no matter the age of your family, everyone enjoy. Thank you for your trust, thank you for your third visit and thanks for the review. Best regards...

Overland Park, Kansas
Reviewed 25 July 2016

Very nice place to visit on the Mexican Riviera. Plenty of restuarants to choose from, different themes each night at some. From formal Faro to the buffet by the beach there is something for everyone. And the beach is great, well maintained, plenty of space. If you are staying in Ixtapa, this is the place.

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Thank ET-MCMLX
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your review and for taking the time to write us about your experience, we are very happy to know that you spent a pleasant holiday at Pacifica and everything was great, thanks for the recommendation and we hope to see you back soon, Best regards from Ixtapa.

Columbia, Missouri
Reviewed 23 July 2016

Located near a great beach. Good restaurants and pools. We have enjoyed the resort so much we are returning for the 20th year. We have taken many friends and all have been impressed. Casa Pacifica supported by the resort is a wonderful charitable endeavor.

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Thank dentjim
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Wow! 20 years is a lifetime. Thank you very much for the trust in this project through the years and grow together with us, thanks to members like you, we are today one of the best Ixtapa and Mexico hotels, we are left to thank you again for everything and send a warm greeting from Ixtapa.

Saint Paul, Minnesota
Reviewed 23 July 2016

The room had a great view and was well kept. Napoleon made sure we had everything we needed or wanted with our all inclusive: dinner reservations, spa times, our fish we caught cooked for us and a birthday surprise. He is fabulous!!! Manuel and Vincente were able to set up great tours and experiences for us. Fishing, dolphin swimming, and...

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Helpful?
Thank ashleycannaday
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Ashley and Greg: First of all thank you very much for your visit and for taking the time to write us about your experience in Pacifica, we are pleased to know that you had a happy vacations with us and everything lived up to what you expected, definitely what makes unique this hotel is the warmth of our people, and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of ​​Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool. ... more   less 

Additional Information about Pacifica Resort Ixtapa

Address: Paseo de la Colina s/n - Colina Vista Hermosa | Secc. Prolong. Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: ₹ 8,533 - ₹ 23,142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacifica Resort Ixtapa 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Pacifica Resort Ixtapa Hotel Ixtapa
Pacifica Hotel Ixtapa
Ixtapa Pacifica Hotel
Pacifica Resort Ixtapa Zihuatanejo
Hotel Style:
#2 Top resorts Hotel in Ixtapa
#2 Spa Hotel in Ixtapa
#2 Luxury Hotel in Ixtapa
#5 Family Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Pacifica Resort Ixtapa staff and other travellers.
43 questions
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mt. sterling, ky
4 months ago

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Questions? Get answers from Pacifica Resort Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“whichever room you want, hopefully you will be out of the room at the beach or exploring Ixtapa!”
  • Sunset in Paradise!
 of 5 bubbles AK_Kitty, 7 Jan 2017 | Read review
“Make sure to get a room with a few of the beach.”
 of 5 bubbles RSboise, 7 Jan 2017 | Read review
“Aqua Condos and the SPA are our favorite places to stay at the resort.”
 of 5 bubbles peterdmurphy, 30 Dec 2016 | Read review
“Reserve a palapa as early as possible. It's yours for the day and only takes a moment to register.”
 of 5 bubbles dc2jz, 2 Dec 2016 | Read review
“Choose a room that is away from the road that winds up the mountain side. Try a outdoor kitchen and hot tub”
 of 5 bubbles 555Erik, 28 Nov 2016 | Read review
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