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Pacifica Resort Ixtapa

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Pacifica Resort Ixtapa
Pacifica Resort Ixtapa
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953 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Lafayette, California
Reviewed 2 days ago NEW

My wife and I stayed 7 nights at this resort and we had a great time. Our unit was fairly high up on the hill, on the top of building 12 and the view from our balcony was just awesome. Our balcony also had an infinity spa which you could warm up and it was magical sitting there and watching...

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Thank plochez
Reviewed 5 days ago NEWvia mobile

Special thanks to our amazing housekeeper, Lucia Garcia, for taking such good care of us. This is a special resort thanks to all the staff. We come every year! The food is great and the beach is amazing.

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Thank Xyzjan
Eastern Washington
Reviewed 1 week ago

This was our first trip to Ixtapa and thoroughly enjoyed it. We had a room in the Pacifica Club, which must be the oldest portion of the resort. The room was fine, but we visited a room in the Spa section which was very very nice and will try to get a room in that section on our next stay....

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Thank tootsi
Washington
Reviewed 1 week ago

My initial reaction was that I was probably going to be bored, but that changed in a hurry. The staff was very friendly and courteous, Napoleon made sure we knew what was going on in the resort at all times. The check in and out was well organized. Our room was in the Club and was showing it's age but...

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1Thank NoMoreTacos
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience in Pacifica, without a doubt our staff is unique and invaluable, and thanks to them is that we are one of the best hotels in Mexico. Gives us great happiness to know that everything was excellent, and that you had a pleasant vacations in your stay....

Coon Rapids, Minnesota
Reviewed 1 week ago via mobile

We have been coming to Pacifica Ixtapa since 1994; it is the vacation highlight of our year no matter where else we travel. We step onto the grounds and feel like we are home and have rejoined our family. The staff, the service, the accommodations and the food are all superb. If there is ever a problem is it resolved...

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Helpful?
Thank JuanitaJaimez
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Juanita, Woow! A whole life being part of the Pacifica family, we can only thank you, thank you for trusting in this project for so long, and for growing hand in hand with us. Gives us great pleasure to know that you always have had a great experiences at Pacifica. A million thanks for joining the cause of CASA...

Castlegar, Canada
Reviewed 1 week ago

We stayed in the Spa area of the resort and had a magnificent view of the pool area and golf course. It was a short walk to the beach and restaurants. El Faro was one of the ala cart restaurants that we enjoyed. It was located at the top of mountain accessible by a gondola and offered excellent food and...

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Helpful?
Thank markgurk
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear markgurk, Thank you very much for sharing your experience at Pacifica, gives us great happiness to know that you spent a pleasant time in our facilities, and to know that everything was incredible, thank you for your trust, for your comments, and for your visit, Hope to see you back soon, Best regards from Ixtapa.

Reviewed 1 week ago via mobile

A perfect setting for a perfect vacation! The staff and the service is exemplary. The resort is incredibly clean. We enjoyed a few meals at El Faro. The food and service were outstanding. You must have a Mexican Coffee to finish the night. They put on quite a show. Wish we were still there. Thank you Pacifica for sharing this...

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Thank Joannie1971
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Joannie, Thank you very much for sharing your comments, and rating us in TA. We are very happy to read your experience, this type of comments encourage us to continue working for our guests. Thank you for your trust and for giving us the opportunity. We hope to see you back soon, Best regards from Ixtapa, México

Coeur d'Alene, Idaho
Reviewed 2 weeks ago

Karistina, Napoleon, Antonio on the beach, Fernando at Tulipanes, and Manuel with tours, were especially good. Great service from all of these people. We love Pacifica! All employees are friendly, helpful, and are proud of their work.The many restaurants on site are very good and convenient. Food is excellent. Entertainment people do a great job with families, especially children. Napoleon...

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Thank williamwpfeiffer
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear williamwpfeiffer, Thank you very much for visiting us, we are very happy to read your experience and know that everything was excellent during your visit, without a doubt the best we have in Pacífica is our staff, Karis, Napo, Antonio, Fernando, Manuel, and all the Pacífica team is incredible, and make us one of the best hotels in Mexico....

Reviewed 2 weeks ago

Special praises for Bart, Benjamin, Napoleon, Perfecto, Alberto, the maids, the medics, the landscapers, the waiters, the transportation, and the owners who assures everything is of highest quality. The beach and the views are extraordinary!

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Thank Greencarmarks
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Greencarmarks, Thank you for your rating us and talk about your experience. Bart, Benjamin, Napo, Perfecto, Alberto, and all our staff are incredible people, one of the greatest treasures of Pacifica, and a fundamental part of who we are. Thank you for your visit, we hope to see you back soon, Best regards from all the Pacífica staff.

Lloydminster, Canada
Reviewed 2 weeks ago

Napoleon was the best ever. Never seen a concierge so organized and on top of everything. I thought he had to be a twin as he was everywhere but always seemed to get everything taken care of properly. Never had this kind of service at any kind of resort before. They really take care of you and the rooms were...

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Helpful?
Thank Ken C
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Ken, Thank you for taking the time to rate us, and talk about your experience at Pacifica. Napo, and all our staff are unique, and it is thanks to them that we are one of the best hotels in the country. Its great to know that you had a great vacations, and that everything was excellent. Best regards from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of ​​Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool. ... more   less 

Additional Information about Pacifica Resort Ixtapa

Address: Paseo de la Colina s/n - Colina Vista Hermosa | Secc. Prolong. Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: ₹ 8,536 - ₹ 23,389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacifica Resort Ixtapa 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Pacifica Resort Ixtapa Hotel Ixtapa
Pacifica Hotel Ixtapa
Ixtapa Pacifica Hotel
Pacifica Resort Ixtapa Zihuatanejo
Hotel Style:
#2 Top resorts Hotel in Ixtapa
#2 Luxury Hotel in Ixtapa
#2 Spa Hotel in Ixtapa
#5 Family Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Pacifica Resort Ixtapa staff and other travellers.
50 questions
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Rosemount, Minnesota
Rosemount, Minnesota
7 days ago

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Questions? Get answers from Pacifica Resort Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms seem to have a view of the beach. If you need an elevator, check first.”
  • Infinity spa on our deck and view of Ixtapa beach
  • The kitchen and dining area
  • beautiful view of the bay in Ixtapa
  • Sitting area
  • Bedroom area
 of 5 bubbles plochez, 17 Feb 2017 | Read review
“Try to get a room in the spa area, the Sands area looked nice also.”
 of 5 bubbles tootsi, 10 Feb 2017 | Read review
“Spa area was quiet”
 of 5 bubbles markgurk, 7 Feb 2017 | Read review
“Any "Sands" rooms are very good.”
 of 5 bubbles williamwpfeiffer, 2 Feb 2017 | Read review
“Rooms with view of bay are excellent”
 of 5 bubbles kencI6881GD, 30 Jan 2017 | Read review
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