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Sunscape Dorado Pacifico Ixtapa

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Traveller (2008)
360
Panoramas (11)
Room & Suite (395)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests.
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Property amenities
Pool
Restaurant
Free parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Ocean View
Centrally Located
HOTEL CLASS
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Hotel deals

Location

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3,167Reviews
2,506Photos
356Q+A
100Room tips
Traveller rating
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Popular mentions
It was our first visit to Mexico and we were pleasantly surprised. The Sunscape Dorado is a very nice hotel situated on a nice part of the coastline. Freddie was wonderful, guiding us and our luggage to check-in. The young lady who checked us in was very friendly, but
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This was our sixth time to this resort. Although there were some small concerns about some improvements needed at the resort, overall it was great as usual. We love the people that work there and especially Bryan Vargas who we have become great friends with. He is always so
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Spent last two weeks at the dorado, had to settle for less view than we paid for for a bed we could handle. Thank goodness because we were sick three days in. Not the resorts fault, but never met so many sick in one place before. We upgraded to the sun club, never have we been
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The hotel is beautiful, but the rooms are not too much. They put us in a room with really old mattresses (very hard and uncomfortable) the pillows were also really hard ( like if they had stuffed them with bath towels) so for the first three days we couldn’t rest. And then they
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Review collected in partnership with this hotel
Response from Sunscape Ixtapa E, Director General at Sunscape Dorado Pacifico Ixtapa
Responded 5 days ago
Dear guest, Thank you for letting us know your experience, in advance we offer you a sincere apology for the inconveniences in the room with the pillows and the mattress. unfortunately the wifi is free in the lobby area however we have it at an accessible price to use it in all areas of the hotel, only the sunclub package is included and we apologize for that again. As for the food outside the restaurants is for hygiene and the certifications we have, we regret this point a lot. And thank you for the congratulations we will gladly share with Ana and Andre your congratulations for such excellent service. We reiterate again that this is your home away from home!
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This resort is so over rated. Lets start with bars not having enough booze or beer to get thru there shifts. The fact that they tell even there sun club people they ran out of a paticular booze, then minutes later give the same thing to other people. I truely believe they
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Response from Sunscape Ixtapa E, Director General at Sunscape Dorado Pacifico Ixtapa
Responded 5 days ago
Dear guest,  First of all we offer you a sincere apology for not fulfilling your expectations, however your feedback helps us to improve all those areas of opportunity of our service. About the drinks we already take actions to improve the supervision of our bars as well as the quality and service that characterizes us. We continue renovating the hotel and improving our areas for our guests who use wheelchairs, we have ramps with beach access and resaturants, we still work in the lobby bar. We hope you give us a second chance, we look forward to see you at this your home away from home! To be honest
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
View from the 19th floor.
Professional photo exclusively commissioned by TripAdvisorSunscape Dorado Pacifico Ixtapa
The Family Room Suite Oceanview at the Sunscape Dorado Pacifico Ixtapa
Professional photo exclusively commissioned by TripAdvisorSunscape Dorado Pacifico Ixtapa
The Family Room Suite Oceanview at the Sunscape Dorado Pacifico Ixtapa
Professional photo exclusively commissioned by TripAdvisorSunscape Dorado Pacifico Ixtapa
The Family Room Suite Oceanview at the Sunscape Dorado Pacifico Ixtapa
Professional photo exclusively commissioned by TripAdvisorSunscape Dorado Pacifico Ixtapa
The Family Room Suite Oceanview at the Sunscape Dorado Pacifico Ixtapa
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12345679
What is the minimum age for the Italian restaurant? My boys are 12,13.
No age limit at Sunscape!!
0 votes
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Yes...in fact we were told that they preferred canadian over US $$. Generals restaurant downtown lists your bill in all 3 currencies.
1 vote
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This is a great location to be able to walk the beach, or leave the resort and walk. Lots going on at the resort, and off the resort (restaurants/sports lounges).
1 vote
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What festivity’s are held during Easter?
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12345672
"They should get rid of all the old mattresses and pillows For a 5 star hotel they should not be having them. And get a better wifi. "
"Think it’s hard to find a bad room"
"Don’t sleep on the side of the children’s explorer club unless you like to get up early."
"Make your request but know there aren't any guarantees, Rooms on the North side are obstructed by a condo building."
"looks like all rooms have an ocean view from what we could see."
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PRICE RANGE
US$ 176 - US$ 413 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunscape dorado pacifico ixtapa hotel ixtapahotel dorado pacificodorado pacifico ixtapa
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
285
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