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Hotel Fontan Ixtapa

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Hotel Fontan Ixtapa
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804 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Fontan Ixtapa
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Showing 256: English reviews
Fort Saint John, British Columbia, Canada
Reviewed 1 January 2017 via mobile

First the good: amazing location with the perfect sand beach, right in the middle of all the action and not far from anything. The grounds were beautiful! It's an older facility but they are obviously doing lots of updating and a newly refinished adult only pool with swim up bar and another cafe area overlooking the beach were finished and...

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Helpful?
3Thank DejaInCanada
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Thank you for taking the time to post a review about "Hotel Fontán Ixtapa" We are working hard on the updates to offer you a better quality resort. If you saw many children's is because we are most a familiar Hotel. We do announce the activities all the time in both languages with the intention of all our...

Calgary
Reviewed 31 December 2016 via mobile

Best part was the great and I mean great free wifi signal all over the hotel even at the beach. This hotel's wifi is better then most Canadian hotels I've been too. Nice beach and pools only went in the new pool that's supposed to be for adults only but children were getting in. The most annoying part was getting...

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Helpful?
1Thank Erin.miss C
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Firstly, i would like to thank you for your visit and post a review about your recent experience. Thank you for your positive comments, we are working all the time to improve and offer you a better service. We do have the new safety deposit boxes in every room, TV´s, door locks, our deluxe new pools...and this renovations...

Melbourne
Reviewed 25 December 2016 via mobile

Stayed all inclusive. Firstly whats good. Food tastes good. Pools are average. It is beachfront. Now the downside. The food is low quality and cheap. The drinks are low quality The hotel is clearly aged and should be bulldozed The room i was in, penthouse, does not even have a minibar that ALL other fully inclusives provide for free at...

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Helpful?
Thank Skeggles
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Thank for your comments. We are truly sorry for not meeting your expectations. As you saw, we are working on the improvements to be a fully renovated resort. We hope you reconsidered your decision and give us the opportunity to welcome you again. Best regards...

Reviewed 14 December 2016 via mobile

From the near inedible food, the smelly rooms, to the harassment sustained from hotel security; it is absolutely the most disappointing and regrettable vacation I have ever had. Picture going for breakfast and walking over to the buffet to see a label stating "breakfast sausage"... I mean, we all love breakfast sausage, right? Not as much as we love bacon,...

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Helpful?
5Thank Colin K
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, We are truly sorry for not meeting your expectations. We do have a variety of breakfast everyday. Including bacon, made to order eggs, ham, fruit, pan cakes...you named. About the smoking thing, is not the hotel, we do have to follow the local law orders and you can only smoke by the beach or the parking lot. We...

Vancouver, Canada
Reviewed 10 December 2016

This hotel has new exterior paint and 3 new pools. The staff is fantastic. The hallways and interior doors need paint or cleaning but the rooms are in good condition. The food is buffet style and has variety and colour. Overall it's good value. Consider this a 2 or 3 star property.

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Helpful?
6Thank Theresa T
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Firstly, i would like to thank you for your recent visit. We will continue working on our renovation program to provide you a quality resort service. Thank you also for taking the time to post a review. We really hope to have you back soon. Best Regards...

San Jose, California
Reviewed 2 December 2016

This hotel is nothing fancy but it certainly isn't bad either. There are a few pools separating the beach from a large restaurant area. The food was good however the place was relatively busy during meal times. Your room had a TV and AC with a decent bed but was nothing fancy. The balcony was nice but it rained while...

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Helpful?
Thank dc2jz
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, We would like to thank you for taking the time to share your experience. We are making some improvements to provide you a better service if you decide to visit us again. We hope to have you back soon. Best Regards...

Reviewed 17 November 2016

I have stayed that this hotel eight times, I have had smaller rooms and larger rooms. Almost always it works out after talking with the conseguir. The hotel itself is being made better by renovating the pools and refinishing the hotel. I'm looking forward to February 2017 as I will be going back and seeing all of the changes.

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Helpful?
2Thank Merlynterra
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, We would like to thank you for taking the time to share your comments. We did some renovations and we continue working on it, to improve and provide you a better service. Thank you again for choose us as your Hotel For vacation. We will be waiting for your arrival. Best Regards...

Moreno Valley, California
Reviewed 16 November 2016

well to start I would like to thanks the sorts and entretaiment team VICTOR RAFAEL AND CRISTALthis boy and girls are fantastic they do a great job as far is for you to have a good time around the resort this is not a 5 estars but the people the care the attention is a 5 stars we where there...

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Helpful?
Thank Anthony055
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had a wonderful time with us and enjoy the food and the provided service. We thank you for your good comments about my entertainment team partners, and look forward to providing you with...

Reviewed 10 September 2016

Well this in January we went to Ixtapa and stay at the hotel Fontan for 12 weeks just love it and know we are going back for 17 weeks we are already book leaving on December and coming back in April. With all the renovation done on the hotel can wait and tell you when we come back from the...

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Helpful?
4Thank Carole C
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear Carole C, In the name of all staff, i would like to thank you for share such a wonderful review about your stay. We are really pleased to know that you are coming back to "Hotel Fontán Ixtapa", this means that we meet your expectations and we will continue working hard to provide you an amazing experience every visit...

Regina Beach, Canada
Reviewed 24 July 2016

Had to pay too much for upgraded rooms even though we had paid for all-inclusive rates. Reception not willing to answer any of our concerns. Front desk just don't give a crap as to what you booked and paid for before you got there. Can't recommend this place. Too many bad things going on.

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Helpful?
Thank Dan S
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Thank you for taking the time to post a review about your stay in last February. We do have different types of reservations, garden view or ocean view and there´s an additional charge for the ocean view. We are truly sorry that you give us a negative review just for not give you an ocean view room with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Fontan Ixtapa

Address: Blvd Ixtapa S/N | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: ₹ 5,099 - ₹ 9,994 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Fontan Ixtapa 3*
Number of rooms: 473
Reservation Options:
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Also Known As:
Resort Fontan Ixtapa
Fontan Ixtapa Beach Resort
Hotel Fontan Ixtapa Zihuatanejo
Hotel Style:
#8 Top resorts Hotel in Ixtapa
#8 On the Beach Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Fontan Ixtapa staff and other travellers.
72 questions
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Questions? Get answers from Hotel Fontan Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor with balcony”
 of 5 bubbles 975fm, 15 Feb 2017 | Read review
“6-7th floors, main building. Bar fridge. Rooms ending with 39 or 40 are full sun during the day but great for sunset & evenings”
 of 5 bubbles brettm603, 14 Feb 2017 | Read review
“ask for the new rooms, they renovated a few.”
 of 5 bubbles DancesWithTheSun, 5 Feb 2017 | Read review
“Any room with the view of the ocean and mountain.”
 of 5 bubbles sungoddessHamilton, 3 Feb 2017 | Read review
“Balcony is a must for the Ocean View rooms.....”
 of 5 bubbles Marscellas, 31 Jan 2017 | Read review
5 of 5