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Azul Ixtapa Beach Resort & Convention Center

Expedia.comUS$ 173*
View Deal
#8 of 22 Hotels in Ixtapa
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 316*
US$ 173*
US$ 178*
US$ 316*
US$ 173*
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Azul Ixtapa Beach Resort & Convention Center
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753 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Ixtapa Beach Resort & Convention Center
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Showing 369: English reviews
Toronto Canada
Reviewed 3 weeks ago

My Family, me, my wife + 2 daughters 8 and 12, stayed at the Azul Ixtapa for 7 days (end of March 2017) with Sunwing. I researched the resort here on Tripadvisor before going and found it to be exactly as reported, a very good resort for families. Food We found the food to be good, waffles and bacon for...

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Helpful?
5Thank Rob S
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

wisconsin
Reviewed 4 weeks ago via mobile

Overall great. Cons first, maybe offer to many food options at once because quality sometimes suffers. Cold, not as authentic, not well marked (like laterazza having a made to order pasta chef). Dinner Reservations are screwey, only get 3 for 7 nights and have 3 speciality resteraunts and 2 dinner shows so only can do 3 of 5. Other shows,...

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Helpful?
3Thank our3_dimples
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

Toronto, Canada
Reviewed 4 weeks ago

We just got back from the Azul and we have been telling everyone we know that this is the place they need to go for their next Mexican vacation. The hotel rooms are spacious and clean with balconies overlooking the water. The staff at every level is polite, friendly and helpful. It seems that everyone is willing to go out...

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Helpful?
3Thank Tony N
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking necessary actions with the areas involved. Our quality of service isn't what you unfortunately received...

San Antonio, Texas
Reviewed 5 weeks ago

First let me say we enjoyed this resort and will return. The views across the resort grounds and pool, the island not far away, and the ocean were breathtaking - great sunsets. We enjoyed sitting out on our balcony having a cup of coffee in the mornings and taking in the view. We were very pleased with our 1 BR...

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Helpful?
4Thank mikee47
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking necessary actions with the areas involved. Our quality of service isn't what you unfortunately received...

Alberta Canada
Reviewed 5 weeks ago

This was our first visit to Ixtapa. The weather was absolutely fantastic! The staff at the resort were incredible. Sometimes their English wasn't the best but they were attentive (especially some of the waiters around the pool who went out of their way to go get my favorite drink). The room was great - I didn't realize until the second...

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Helpful?
4Thank Justusalbertans
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking necessary actions with the areas involved. Our quality of service isn't what you unfortunately received...

Vancouver
Reviewed 23 March 2017

We stayed here for 3 nights before moving to the sister property next door...the Azul Grande. Having stayed in many all inclusives in the past I can tell you that this one is definitely way below average in all aspects. The physical building and rooms are very old and dated. I think that this translates to the service staff as...

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Helpful?
3Thank Rainy_Vanc0uver
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking necessary actions with the areas involved. Our quality of service isn't what you unfortunately received...

Cold Lake, Canada
Reviewed 17 March 2017

Travelled to Ixtapa mid January with my Adult Daughter. This was the first time visiting Ixtapa and we struck it rich by booking our vacation at the Azul Ixtapa Resort! Sunwing reps were awesome and I can't say enough about the Staff and the resort! Rooms were clean and all rooms are Ocean view, we were able to change our...

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Helpful?
6Thank dchequis
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Abbotsford, Canada
Reviewed 17 March 2017

Great resort for an amazing experience. We stayed here last year and am guilty for not reviewing this resort earlier!! Friendly staff, great food, great pools and amazing French fries!!.... the island view from every room is incredible. Cheap massages on the beach on the way to see the crocs!!!...:) Sunny and hot every day... We will be back Ixtapa!!...we...

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Helpful?
4Thank tpjmfootball
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Stoney Creek, Canada
Reviewed 14 March 2017 via mobile

If you are looking for a family resort that has something for everyone in the family then this is the place to go The most courteous front desk staff and bell hops. Miguel and Ivan the sunwing reps are absolutely wonderful people. Live entertainment every morning by Senatra's long lost brother, and the man sounds like Cherubs strum his vocal...

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Helpful?
7Thank DrDude1986
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

A TripAdvisor Member
1 review
3 helpful votes
Reviewed 12 March 2017 via mobile

My husband and I recently spent a week at the Azul Ixtapa and had a wonderful time. Everyone was friendly and helpful, the food was delicious, the pool is beautiful with a great swim up bar, and the sunset views can't be beat! Be sure to make a reservation to have dinner at the Oyster Bar. It is the most...

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Helpful?
3Thank A TripAdvisor Member
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: Thank you for so thoughtfully acknowledging the service and personal courtesy you received during your recent stay at Azul Ixtapa Hotel. We will look forward to the privilege of serving you. Sincerely.- General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation

Additional Information about Azul Ixtapa Beach Resort & Convention Center

Address: Boulevar Paseo Punta Ixtapa s/n Lote 2 | Zona Hotelera II, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: ₹ 10,472 - ₹ 21,780 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Azul Ixtapa Beach Resort & Convention Center 3.5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Priceline, Orbitz, Hotels.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Azul Ixtapa Beach Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Azul Ixtapa Hotel Ixtapa
Sol Melia Azul Ixtapa
Sol Melia Ixtapa
Azul Ixtapa Beach Resort & Convention Center Zihuatanejo
Hotel Style:
#5 On the Beach Hotel in Ixtapa
#6 Family Hotel in Ixtapa
#6 Top resorts Hotel in Ixtapa
#6 Romantic Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Azul Ixtapa Beach Resort & Convention Center staff and other travellers.
152 questions
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Questions? Get answers from Azul Ixtapa Beach Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you mention balcony and don't expect one just because you have a beach view-our mistake!”
540Sherry, 14 Apr 2017 | Read review
“Easy to use Canadian currency”
lloydf541, 13 Apr 2017 | Read review
“ask for a room with a balcony and higher than 15 floor”
cabranca844, 2 Apr 2017 | Read review
“If possible, ask for an upper room to get views above the palm trees. We were on the 7th floor and loved the view.”
mikee47, 24 Mar 2017 | Read review
“Stay next door at the Grande”
Rainy_Vanc0uver, 23 Mar 2017 | Read review
5 of 5
Expedia.com
US$ 173* /night
View Deal
Booking.comUS$ 178
Hotwire.comUS$ 173
ElvolineUS$ 316
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*Disclaimer
Prices are for 1 room, 2 adults
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