We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Azul Ixtapa Beach Resort & Convention Center

Traveller (1107)
360
Panoramas (10)
Dining (260)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Pool
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Breakfast included
Spa
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Self-Serve Laundry
Tennis Court
Wheelchair Access
Show more
Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Harbour View
Bay View
HOTEL CLASS
977Reviews
1,592Photos
198Q+A
100Room tips
Traveller rating
  • 378
  • 341
  • 153
  • 49
  • 56
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
We went to this resort as a family, with friends as well. The first few days at the resort were fantastic. Beer, water restocked in the fridges, fantastic service at the buffet’s. After day 2 we had to call to get the fridge re-stocked.Buffets serve the same food “almost” every
Read more
Weather was nice, beach chairs were comfy, drinks were cold. Good variety of activities and entertainment during the day. It was nice to be near the pier to Isla Ixtapa and on a bus route to Ixtapa/Zihua because we had to leave the resort a few times to get away from all the
Read more
Ive been here multiple times, love it!!! however, Lorena, the maid who serves the 1500's room is a thief!!!!!! use the safe. the hotel made it right but she is still a THIEF!!! The waiters and all bar staff are great, special thanks to Jesus and Carlos!!
Read more
Response from Consuelo_calidad, Manager at Azul Ixtapa Beach Resort & Convention Center
Responded 1 week ago
Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking necessary actions with the areas involved. Our quality of service isn't what you unfortunately received during your stay for that we hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate
Read more
This is shown as an all inclusive optional, and it really isn't, if you choose this route purchase your food prior to arrival or you will be paying cab fare back and forth. The menus have no prices, and when we asked they couldn't show us one with prices. Over all it is a
Read more
Review collected in partnership with RCI
Response from Consuelo_calidad, Manager at Azul Ixtapa Beach Resort & Convention Center
Responded 1 week ago
Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate
Read more
UPDATE: STAY SOMEWHERE ELSE!!!!!! They will nickle and dime you for everything(ie: wifi=$10/day and it's super slow. They actually suggested I go to the hotel next door and use they're cyber cafe which is slightly more but actually usable from a businessman s perspective.
Read more
Response from Consuelo_calidad, Manager at Azul Ixtapa Beach Resort & Convention Center
Responded 6 days ago
Dear Francisco: Thank you for having taken your to provide us with your comments about the service provided during your stay. The manager on duty had the opportunity to assist you and give you options, we will gladly continue at your orders. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate
Read more
Previous
Album Categories
All photosTravellerDining Pool & BeachRoom & SuiteFamily and Play AreasBusiness Centre & Event Rooms
Overlooking the resort
suite con jacuzzi, sala comedor y sauna
Room Building 3
PreviousNext
12345647
Cheap stuff
0 votes
Show all answers
Are the pools heated ? Is there a hot tub ?
Pools aren't heated but are quite warm. There is an adults only pool area that we didn't bother visiting, that may be heated. The weather was so consistent and warm, you pools were quite refreshing.
0 votes
Show all answers
Is there an email address for this hotel?
How far is this resort from the airport???
It is about 30 minutes from the airport.
1 vote
Show all answers
PreviousNext
12345640
"Worth it to pay for the balcony."
"No such thing as a bad room. Each room has an oceanview."
"Ask for a higher floor for a better view."
"High floors (higher than 2nd or 3rd) have beautiful views of ocean."
"It may be cheaper to pay to upgrade to a balcony room when checking in than to pay the inflated upgrade price from a tour operator."
PreviousNext
12345620
PRICE RANGE
US$ 153 - US$ 295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia azul ixtapa hotel ixtapasol melia azul ixtapasol melia ixtapa
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
400
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing