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Azul Ixtapa Beach Resort & Convention Center

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#8 of 22 Hotels in Ixtapa
Certificate of Excellence
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Azul Ixtapa Beach Resort & Convention Center
Azul Ixtapa Beach Resort & Convention Center
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753 Reviews from our TripAdvisor Community

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Showing 369: English reviews
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Calgary, Canada
Reviewed 3 days ago NEW

My Wife and I just returned home from a weeks stay. First thing I have to say is this resort really is as nice as others have described. We had a Balcony room on the top floor and it was large and very clean. The house keeping staff were terrific and virtually invisible as we only saw them once or...

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Helpful?
Thank r0b1221
Courtenay, Canada
Reviewed 1 week ago via mobile

We stayed at this resort with our young children (3&5) and another family with two children (2&11) at the beginning of April. While we enjoyed our trip, we wouldn't go back to this resort again. Pros: - probably the cleanest hotel I've ever stayed in while in Mexico. Our rooms were spotless, the maid came in the morning and then...

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Helpful?
Thank KJ092009
Coquitlam, Canada
Reviewed 1 week ago

My friend and I had a lovely two weeks. Staff were friendly (expecially Miguel and Antura from sunwings who were very helpful and cheery). The resort is kept very clean and rooms were great minus the pillows which were hard as rocks). The views of Isle of Ixtapa were wonderful to wake up to each morning. We found food to...

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Thank 540Sherry
Reviewed 1 week ago via mobile

We were at the Azul Ixtapa for 6 nights in the main building. It was awesome! There are two adults and two kids in our family. We chose this resort because it is kid friendly and it didn't disappoint. We really struggled to find anything to complain about...so our few complaints were that there wasn't a "do not disturb" sign...

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1Thank 604MGT
Alberta, Canada
Reviewed 2 weeks ago

We spent the week of March 23 - 30 at this resort and thoroughly enjoyed our stay. The staff and facility were great, as our 6 year old grandson said "This was the best ever". Our rooms were beautiful and well kept.

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Helpful?
2Thank Lloyd F
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Reviewed 2 weeks ago via mobile

We are staying at the Amara Condos, I was solicited by travel agents about the great options the Azul Ixtapa offered and how modern and spectacular the hotel was. She offered my family a great deal 100 pesos per person included pick up from our condo, la comida, open bar, and access to the hotel from 10-5pm the catch is...

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Helpful?
Thank Maganda V
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about our services. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve.

Oakville, Canada
Reviewed 2 weeks ago via mobile

We've been here for 3 nights and for the first time as a traveller I tried to fly home early. This place is totally overrun by locals and their numerous children and family members. This means screaming, butting in line and the most non-relaxing holiday ever. Imagine bus loads of people showing up with plastic bags full of crap and...

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2Thank Mdp22
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking necessary actions with the areas involved. Our quality of service isn't what you unfortunately received...

Vancouver, Canada
Reviewed 2 weeks ago

Went there after the spring break. Ocean swimmable: water is warm, waves aren't "scary" like in many places we've been in Puerto Vallarta. Pools are great: clean and warm. Caution must be exercised while walking around the pool. Some very slippery spots are present. Fairly decent kids waterpark. Beach is great: not white sand but clean, not rocky, good for...

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Helpful?
Thank Slava M
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

Calgary
Reviewed 3 weeks ago

We took our 15yo daughter for her Spring Break. We found the service was very good. Our room was kept up nicely and there were fresh flowers in the room each day. Water pressure in the bathroom was great. The grounds are maintained beautifully and the pools were very clean. Yes, you do need to put towels down before 8,...

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Helpful?
2Thank farriesgc
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

Vancouver, Canada
Reviewed 3 weeks ago

My girlfriend and I stayed at the Azul Beach resort for 1 week over spring break. Sunwing Vacations had rated this resort as a 4 star, but it is far from a 4 star resort!! I would rate it a 2 star resort due to the following conditions: outdated hotel rooms and lobby, the food in the buffet was always...

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1Thank cabranca844
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking necessary actions with the areas involved. Our quality of service isn't what you unfortunately received...

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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation

Additional Information about Azul Ixtapa Beach Resort & Convention Center

Address: Boulevar Paseo Punta Ixtapa s/n Lote 2 | Zona Hotelera II, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: ₹ 10,375 - ₹ 21,974 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Azul Ixtapa Beach Resort & Convention Center 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Melia Azul Ixtapa Hotel Ixtapa
Sol Melia Azul Ixtapa
Sol Melia Ixtapa
Azul Ixtapa Beach Resort & Convention Center Zihuatanejo
Hotel Style:
#5 On the Beach Hotel in Ixtapa
#6 Romantic Hotel in Ixtapa
#6 Top resorts Hotel in Ixtapa
#6 Family Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Azul Ixtapa Beach Resort & Convention Center staff and other travellers.
152 questions
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Questions? Get answers from Azul Ixtapa Beach Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you mention balcony and don't expect one just because you have a beach view-our mistake!”
540Sherry, 14 Apr 2017 | Read review
“Easy to use Canadian currency”
lloydf541, 13 Apr 2017 | Read review
“ask for a room with a balcony and higher than 15 floor”
cabranca844, 2 Apr 2017 | Read review
“If possible, ask for an upper room to get views above the palm trees. We were on the 7th floor and loved the view.”
mikee47, 24 Mar 2017 | Read review
“Stay next door at the Grande”
Rainy_Vanc0uver, 23 Mar 2017 | Read review
5 of 5