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Barcelo Ixtapa

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2,262 Reviews from our TripAdvisor Community

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Showing 841: English reviews
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Duluth, Minnesota
Reviewed 2 days ago NEW

We had a wonderful time at Barcelo Ixtapa. There was a wide variety of meals - you could have a different breakfast each morning. The resort was clean. The Barcelo employees were very friendly and helpful. The beach was beautiful. We went with another couple and all are planning on returning to Barcelo Ixtapa!

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Helpful?
1Thank mmern
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear Mmern: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you for...

edmonton
Reviewed 3 days ago NEW

Our Vacation was Feb.2 - Feb 16, 2017. Arrived on sunwing from Edmonton to ixtapa via Saskatoon. This is a long flight for the Edmontonians, especially on the way back. The airport arrival and bus transfer to the hotel was smooth. We purchased the the Premium Club so there is a special desk to register at. I had requested a...

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Helpful?
2Thank marshmellowgypsy
Mission, Canada
Reviewed 6 days ago NEW

The Barcelo Ixtapa is an "all inclusive" resort. Right on the beach in the "hotel zone" in Ixtapa. We were picked up at the airport, no hassle there, and delivered right to the hotel. Quick check in. Went to the Mexican Fiesta night, was good food and decent entertainment, well organized. The buffets were pretty much what you would expect....

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Helpful?
Thank Gord E
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear Gord E: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you...

Ixtapa, Mexico
Reviewed 6 days ago NEW

While propery is getting old, clean clean clean, service service service, friendly beyond words, great staff, food was very good, pools spotless, public restrooms clean, bartenders professional (not watered down or over served), changed my opinion of Mexico, will return

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Helpful?
Thank bobllaf
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear Bobllaf: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you for...

Ladysmith, Canada
Reviewed 6 days ago NEW

We spend a great week at Barcelo. We were on the top floor 12, premium level. It was worth it the only issue was a very small balcony narrow, only wide enough for a small chair to sit sideways, 11 th floor might be better. Food was good as was the service. The sunset grill and Mexican fiesta were the...

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Helpful?
Thank Kimberly Ann J
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear Kimberly Ann J: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank...

Regina, Canada
Reviewed 1 week ago

The staff here is excellent. A big thank you to Sandra the front desk manager for taking care of us when we had a few issues and making sure that if we needed anything else just to call her. I can honestly say that travelling to other resorts in the past where people we were with had a few negative...

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Helpful?
1Thank MJHuc
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear MJHuc, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Ixtapa was an enjoyable one. We continuously strive...

Saskatoon, Canada
Reviewed 1 week ago

We stayed at the hotel from Jan 26- Feb 9. We took a taxi from the airport to hotel because I'm in a wheelchair and can not take the bus. We arrived at the hotel and check in went smoothly. We stayed in the premium rooms. 10th floor beautiful view. Durning our stay we really don't have any complaints. The...

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Helpful?
Thank Robyn H
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear Robyn H, Thank you very much for sharing this great review of your recent stay at Barceló Ixtapa. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

Reviewed 1 week ago via mobile

My husband and I recently visited Barcelo, Ixtapa. We had a great time and really enjoyed our stay. We found the staff to be very friendly and helpful. The hotel is very clean, amazing beach and we were quite pleased with the dining. We will definitely be returning!

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Helpful?
Thank Michelle D
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear Michelle D, We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you...

Verndale MN
Reviewed 1 week ago

Pros 6 of our family went to Barceló from Jan 15 - 22 We booked Premium so the check in was a breeze. We got our room on the 9th floor with a nice view of the ocean. The room was cleaned very nice every day. We also had a towel animal every day. We had lunch every day at...

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Helpful?
Thank 1940Harry
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear 1940Harry Thank you for bringing us the comments about your recent stay with us, as this allows us to continuously improve the experience we create for our clients. We offer you an apology for the inconvenience with the drink Captain Morgan and for the lack of ice, we inform you that we have taken precise measures to guarantee the...

Thornhill, Canada
Reviewed 1 week ago

This last christmas break was our second in a row that we spent at the Barcelo. The rooms were clean and spacious. The hotel needs a little bit of a face lift. Food was great. WiFi pretty bad. Nice holiday.

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Helpful?
Thank Joseph B
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear Joseph B: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Barcelo Ixtapa***** is located in the heart of Ixtapa, right on "El Palmar" beach, one of the most attractive destinations in Mexico. It is the ideal place to go on family holidays, celebrate romantic weddings, organize successful business meetings and also to spend an unforgettable honeymoon. The Barcelo Ixtapa***** hotel offers a convenient way to enjoy your holidays and experience the Barcelo All Inclusive program. It also offers the perfect location for those guests wanting to experience excursions to other parts of Ixtapa and Zihuatanejo. ... more   less 

Additional Information about Barcelo Ixtapa

Address: Boulevard Ixtapa, s/n, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Hotel Barcelo Ixtapa Beach Resort)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: ₹ 10,263 - ₹ 24,953 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barcelo Ixtapa 3.5*
Number of rooms: 398
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Barcelo so you can book your Barcelo Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Ixtapa Beach Hotel Ixtapa
Barcelo Ixtapa Beach Resort
Barcelo Ixtapa Zihuatanejo
Hotel Style:
#2 On the Beach Hotel in Ixtapa
#3 Family Hotel in Ixtapa
#4 Top resorts Hotel in Ixtapa
#4 Spa Hotel in Ixtapa
#5 Romantic Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Ixtapa staff and other travellers.
86 questions
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Questions? Get answers from Barcelo Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor, with Balcony”
 of 5 bubbles marshmellowgypsy, 20 Feb 2017 | Read review
“Ocean view, balcony, higher floor.”
 of 5 bubbles gorde41, 17 Feb 2017 | Read review
“ask for comfort mattress covers as beds are a bit hard.”
 of 5 bubbles bobllaf, 17 Feb 2017 | Read review
“Ocean view are the best”
 of 5 bubbles kimberlyannj2016, 17 Feb 2017 | Read review
“Ocean view room's are beautiful!”
 of 5 bubbles robynh486, 15 Feb 2017 | Read review
5 of 5