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Capella Ixtapa

AMOMAUS$ 326*
View Deal
#5 of 22 Hotels in Ixtapa
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 454*
US$ 326*
Great Deal
US$ 333*
US$ 397*
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Capella Ixtapa
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651 Reviews from our TripAdvisor Community

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There are newer reviews for Capella Ixtapa
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Showing 491: English reviews
Boston, Massachusetts, USA
Reviewed 15 October 2013

What an amazing place! My wife and I honeymoon'd here in late September. It was the end of the rainy season in Mexico, but the sun shined pretty much the entire week. Gorgeous views of the Pacific from everywhere - the rooms, restaurants, spa, etc. Yes, it's "boutique" and very pricey, but totally worth the experience. We had a killer...

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Helpful?
2Thank David D
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: I am pleased to know that you enjoyed the view, the rooms, the restaurants, the spa, the entire resort. Thank you for your remarks and I will make sure to convey the same to the team. We provide genuine and personal service to all our guests. And we are pleased to know that you had a memorable experience....

Los Angeles, California
Reviewed 15 October 2013

The physical location of this property is gorgeous. The hotel is perched atop oceanside cliffs, with panoramic views of the sea from all common areas and nearly ever single room, including the bathrooms! My husband and I stayed in a room in the Cocotales wing and my mom stayed in a room right across the way, so we were able...

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Helpful?
5Thank alisa r
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for taking time to write a review about your stay here at Capella Ixtapa. I am happy to know that you found our service exceptional. We are blessed with outstanding scenery and we are happy that you enjoyed it. Thank you for your kind comments regarding service, our staff is here to make sure you have...

Noblesville, Indiana
Reviewed 14 October 2013

Our goal for our 10th anniversary was utter relaxation. Is there a word more definitive than utter? This place is beyond amazing. We've traveled to much of Mexico and the Caribbean and stayed at several "5 star" hotels in the States and none compare to Capella Ixtapa. In order of how my mind works: Communication-I was in contact with Margarita...

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Helpful?
3Thank irisharpe
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Hola amigos, Thank you so much for your visit and THANK YOU for your detailed review. How lovely to read your comments regarding your stay at Capella Ixtapa. Thank you for your comments regarding service, we always strive to offer a genuine and flawless service to all of our guests. I will be sure to pass on your kind words...

Singapore, Singapore
Reviewed 5 October 2013

This is by far the best hotel in Ixtapa for couples. The hotel is very intimate with less than 60 rooms, each with fantastic views and its own pool. The quality of the room is very high and the size is just about right, with a very big wardroom and bathroom combined. There's no air conditioning in the bathroom so...

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Helpful?
2Thank Calfie
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad you enjoyed your visit to our beautiful hotel. I would like to take this opportunity to thank you for taking the time to share your optimistic experience during your stay with us. We pride ourselves on being a unique place with genuine hospitality and I am...

Bogota, Colombia
Reviewed 30 September 2013

What an amazing hotel. The rooms are large, comfortable, and you are pampered from the moment you arrive until the moment you leave. Let me first say that I was unfortunate enough to go there the weekend the tropical storm Manuel hit the Pacific coast of Mexico. It literally rained nonstop every moment of our stay, very disappointing. Needless to...

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Helpful?
Thank MargaritaDelC
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: First of all we would like to thank you for taking the time to write about your experience at our hotel. It is indeed unfortunate that your stay was somehow shadowed by the tropical storm Manuel; however it was a great pleasure for us assisting you and making you feel comfortable. We do hope to have the possibility...

Los Angeles, California
Reviewed 30 September 2013

Where do I even begin....This place is amazing. The views, the staff, the food, the rooms and ammenities were all 5star. From the moment we arrived till the time we left, we were made to feel like we were a part of a family. The friendlyness and knowledge of the staff made us feel right at home. This resort is...

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Helpful?
1Thank Shonny S
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you very much for taking the time to write about your experience; we are thrilled to learn you had such a great time with us. You certainly are part of the family of Capella Ixtapa and we look forward to welcoming you again in the near future so you can enjoy sitting by our pool and admire...

Valencia, CA
Reviewed 15 September 2013

I am a very fussy traveler, and must have the "best" room in the "best" hotel. It's why I choose destinations and hotels. (Annoying right? Try traveling with me). Point is, we really liked this place...really, really liked this place. The view is so unsurpassed, the typical details that bug me rolled right off my shoulders. (Again, that's saying A...

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Helpful?
5Thank Debovalencia
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Hola amigos, thank you so much for your visit and THANK YOU for your detailed review. How lovely to read your comments regarding your recent stay at Capella Ixtapa. I am pleased you experienced our dining options both A Mares & Seafood Market and that you enjoyed it!! Thank you for your comments regarding service, it is with...

Sydney
Reviewed 11 September 2013

What an incredible getaway ... So romantic and Margarita at the front desk was so nice we loved her! Looking into the pacific from your private inifinity pool=breathtaking.. The deluxe suites and capella deluxe suites are worth the upgrade, but either way you will be happy.. and hey rude americans.. treat the staff with respect please! some attitudes of the...

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Helpful?
4Thank JLP8288
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: I am glad to know you had a wonderful time at Capella Ixtapa. I completely agree with you, looking into the Pacific Ocean from your private infinity pool is just breathtaking and magical as well. I will be sure to pass on your kind words to Margarita. We would love to see you again at Capella Ixtapa and...

Mexico City, Mexico
Reviewed 10 September 2013

Capella Hotel is just superb, everything is perfect, view, room, bathroom, service, food, spa etc!!! This place is for couples and rooms are situated in a manner you have unbelievable view to the pacific ocean and 100% privacy. Normally room pools are just decorative, this one not. You call front desk and in 20 min it's 32 Celsius. You can...

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Helpful?
2Thank Alejandro M
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you very much for taking the time to write about your experience during your stay at Capella Ixtapa. Your feedback is very valuable to us. I am pleased to hear you enjoyed our suites, the view, and our plunge pools. I will make sure to pass along your compliments to the staff to let them know about...

Mexico City, Mexico
Reviewed 6 September 2013

Very nice hotel, with a very friendly staff. Rooms are very nice and food is delicious. The look of the hotel is unique, really a Mexican style. My first time in Ixtapa was well spent. I love this hotel :)

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Helpful?
Thank Tamara M
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Greetings from Capella Ixtapa and thank you for writing such a kind review and I look forward to receiving you again! Sincerely, Eliezer Quinones General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Capella Ixtapa is a Mexico luxury resort set inside a rock cliff overlooking the Pacific Ocean. The property features suites, private plunge pools, a world-class spa, restaurants, tequila bar, beach wedding locations, and more. ... more   less 

Additional Information about Capella Ixtapa

Address: Paseo Punta Ixtapa S/N | Zona Hotelera II Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: ₹ 18,624 - ₹ 34,541 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Capella Ixtapa 5*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Hotels.com, Priceline, HotelQuickly, getaroom.com, Evoline ltd and TripOnline SA so you can book your Capella Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo
Hotel Style:
#1 Romantic Hotel in Ixtapa
#2 Family Hotel in Ixtapa
#4 Luxury Hotel in Ixtapa
#5 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Capella Ixtapa staff and other travellers.
53 questions
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New Jersey

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Questions? Get answers from Capella Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All ocean view with your private infinity pool”
  • The veranda
  • The waves
  • Loved the view each morning
Nancykay2015, 18 Apr 2017 | Read review
“Not a bad room to be had. All have great views, plunge pools.”
brimackmat, 7 Mar 2017 | Read review
“All rooms have their own plunge pool with a terrace and an ocean view, you can't go wrong with any room.”
SparkeyCD, 3 Mar 2017 | Read review
“Ive stayed in several rooms, all lovely,but I have to say The Penthouse is the way to go!”
yoginiok, 3 Mar 2017 | Read review
“Not a bad room in the place. The penthouse suites are amazing and may be worth the upgrade. We were perfectly happy in our standard suite.”
SteveTheStoneGuy, 1 Feb 2017 | Read review
5 of 5
AMOMA
US$ 326* /night
View Deal
Expedia.comUS$ 333
Booking.comUS$ 397
getaroom.comUS$ 454
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
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