Good staff and good hotel everything I'd good we enjoyed it Manager rohit pawar also good food quality and rooms we had good time in this hotel Will book next time hear only name is Sachin Prashant and amit thank you for having us and will referral our friend
we have been confirm 2850 for 1 night and then after staying for 2 days we have been charged 3650 per night. management is cheating each customer. very bad service and poor management.the staff at hotel are worst in hospitality and they even dont care with whom they are talking .
Nice property with well designed, spacious and organised rooms. Helpful staff and a safe place. Has a cool and large balcony like no place. Had a 3 day hassle free stay with great hospitality. If planning to stay nearby its a must try.
Old property but well maintained, Staff is friendly and helps with excellent service. Rooms are big and spacious with added balcony to sit with partner. I would suggest to must visit the hotel. The location is awesome with nearby to BBC and other pubs. Should try once
When I checked into the hotel, the room assigned to me was filthy there was dust everywhere on the tables and dirt & stains on the bed. I was forced to dust the bed myself as I had checked in late in the night and was too tired to complain but took photographs to show the hotel staff. The next morning when I complained they decided to change my room, while I just wanted assurance that the linen and every inch of the room would be cleaned. When I returned in the evening, they assigned me a room close to their game room where boys there could look into my room. I complained again explaining to them the situation. Then they assigned me a room (which by way featured as under maintenance on their list), I waited an hour but the air conditioner wasn’t cooling the room. I complained again - but this time I raised my voice and started yelling until they assigned me another room where again after spending one hour I called the front desk manager and asked him his opinion on the air cooling. Post which he promptly assigned me another room (which happened to be the first room I checked into the previous night). While I was going through this ordeal the hotel’s junior staff (young boys) were sniggering and laughing. This hotel is not for single lady travellers, I was so uncomfortable the first night besides the dirt in my room - the lock of my door kept beeping as if someone was trying to enter. I asked my sister to join me for the second night as I seriously didn’t want to be alone. After paying 7k for two nights the ordeal and discomfort is etched. I recommend that you don’t stay here even if it is the last place on earth.…
Old property. No maintenance. Dirty Dirty And Dirty. Pillows had stains. The tap in wash room was broken. Too much dirt at entrance, seems like they have not cleaned it for months. Air conditioning sounded like train's engine. Even the plates and bowls at restaurants had stains. You would definitely avoid having breakfast. Food was ok.
We stayed here for a night after another hotel we had booked cancelled at the last minute. It's right next to the Bar Stock Exchange. It's also got a banquet hall. Overall, the rooms are very spacious and clean. The toilets are equally spacious and clean with basic toiletries provided. The bed was comfortable and the AC was effective. Only thing they need to improve is their restaurant. They've got very few items available in the buffet breakfast. Though the quality of food was good. There's tea, coffee and juice along with two to three south indian and indian dishes along with omlette. Not bad by any means but having stayed in other similar priced hotels, I expect a bit more choice. The staff is very helpful and has good attitude. Only other thing they really need to improve is the channels available on the TV. there's almost none available other than very few free ones. For a night or two it's doable especially if you're going to be out for most part of the day.…
Had a great stay experience!!! Service quality is very good, staff are well trained and really cordial. Room upkeep is very nice also the breakfast served was good.The location of the hotel is also good..there are many foodjoints in the surrounding area.
A spacious room with good interior. Almost every room has balcony where you can spend good time having coffee or tea. Restaurant food is very good. Hotel is in prime location and value for money. Hotel staff is also helpful.
Stayed here for 2 nights. Hotel is quite centrally located in Belapur. The check-in experience was not good with the person at the counter being quite rude. Rooms were big with good internet and TV. Toilets could have been cleaner. One thing that I did not like was the sheets having stains. They were washed, but it does not look hygienic to have sheets that are stained. Breakfast was a decent spread. Check-out was a much better experience in comparison to the check-in.