Pathetic service, how could such a good brand hotel keep such ill mannered and uneducated staff. i stayed for 1 night, good food, good hotel, but very bad check in & check out service. The reception staff do not know how to take check in,...More

on check in our door was not opening even with the master key of the employee, on ordering food at the room we were asked to pay immediately as per policy and not on check out. I don't think the room was checked before.

To start with positives Location- prime close to Malls, train and highway Courteous staff Good Buffet Needs attention The rooms are not great needs upgrade The gym is very small Small things needs attention like there was no tea spoon in the room The wi...More