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Located 10 minutes from Navi Mumbai's shopping and business areas of Vashi, Mahape and Belapur, the 196 room ibis Navi Mumbai offers LCD TV, air conditioning, free WiFi, and workspaces for the modern leisure and business traveller. The hotel is accessible by road and rail to Mumbai, Thane and Pune. Enjoy all day dining at SPICE IT or unwind at the HUB with your favourite cocktails. Contemporary meeting and conference rooms with natural light are available with a range of seating options.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Ibis Navi Mumbai Hotel garners appreciation for its pristine and comfortable rooms, with guests often noting the exceptional cleanliness that enhances the welcoming atmosphere. The hotel's value is celebrated, offering a decent buffet and affordable bar rates that many find wallet-friendly, despite minor housekeeping hiccups.
While the rooms are cozy, a few patrons suggest they are on the compact side, and while the buffet is enjoyable, some long for more variety. The service at Ibis Navi Mumbai consistently earns rave reviews for its responsiveness and the staff's willingness to go the extra mile.
Atmosphere
Inviting
Rooms
Cozy
Value
Economical
Cleanliness
Mixed
Service
Attentive
Amenities
Satisfactory
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Went on ibis for training was staying there for 30 days , the room and the staff was very nice. They very great in their hospitality especially Aakash, he was one of the staffs, he was quick to answer out queries, always ready to help us with service and room related queries. The housekeeping staff was also quick to respond and take necessary actions.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Breakfast closes at 10.30
Ask for Aakash the staff member he is nice and friendly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abhishek Pillai, Guest Services / Front Office at Ibis Navi Mumbai Hotel
Responded 9 Nov 2024
Dear Guest, Thank you so much for your kind feedback! We're thrilled to hear that your 30-day stay with us was a great experience. It’s wonderful to know that both the room and our staff contributed to making your stay comfortable. We’re especially pleased that Aakash made such a positive impact on your stay. His quick responses, helpfulness, and dedication to providing excellent service are exactly what we strive for, and we’ll be sure to share your appreciation with him. We’re also happy to hear that the housekeeping team was prompt and efficient in addressing any needs you had. Your feedback is truly valuable to us, and we are grateful for your recognition of our staff's efforts. We hope to have the pleasure of welcoming you back to Ibis in the future! Best regards, Abhishek Pillai Director Guest Service
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Ibis Navi Mumbai is conveniently located in the head of Navi Mumbai’s shopping and business districts.
I checked into my room 510 which had a welcome note, some fruits and snack jars which was such a sweet gesture from ibis.
The room had a sweetbed which was comfortable along with a sofa, side table, tv, ample storage space, neat and clean bathrooms.
Their in house restaurant Spice It that has a new menu so I tried creamy Tandoori broccoli, Avo fries & chef special Dum Aloo which was delicious 😋
They also have a fitness room which has ample equipments to help you stay fit and burn those calories.
They have the longest breakfast available from 4 am to 12 pm which is perfect for early check in check out guests.
Their breakfast spread has ample choices for veg and non vegetarians.
They also have a play & music area where guests can play different instruments or games.
Each floor has a shoe polish machine and an iron room which is so thoughtful.
I love the decor and ambiance of IBIS hotel as it’s cool, vibrant & informal 😊
Staff is polite, attentive and serve you with a smile.
IBIS offers ample basement parking their guests.
Had a wonderful stay @ ibis Navi Mumbai.
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Date of stay: August 2023Trip type: Travelled solo
Room Tip:Shoe polish and iron room on each floor. All rooms are alike . Food Spread is delicious. Basement...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yuvraj Ghatage, Guest Services / Front Office at Ibis Navi Mumbai Hotel
Responded 18 Sept 2023
Hi Sir, Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience in our property, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your next visit even better. Warm Regards, Yuvraj Ghatage Guest Service Manager
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Whenever I came to Mumbai on my return journey my pit stop is IBIS Navi Mumbai. This is our favourite destination for the dinner and the only reason the service what we get every time is truly exceptional. It is now our usual practice that From the moment we stepped into the hotel, the staff greet us with genuine warmth and professionalism. I want to thank Subhajit Saha who is Assistant Manager at the restaurant who every time promptly provide an outstanding hospitality. This time We went here on Christmas day and this time also He met us with a smile and a genuine desire to ensure our comfort. He asked small small food expectations of ours and gave total attention to detail. We took buffet and the food was exceptionally good. White sauce Pasta was also in good form so as Thai Curry. Subhojit was completely looking after all our needs which made our dinner most relaxing. Also I want to thank Mauzzam, Muskan,Jagat ,Hiten who were at the front office associate and they were also truly remarkable. I like Subhajit's willingness to go the extra mile to make our Christmas experience unforgettable as he gave special gifts to all kids. He truly set this hospitality apart and that's why I highly recommend IBIS Navi Mumbai for the service which we got. Thank you team IBIS.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abhishek Pillai, Guest Services / Front Office at Ibis Navi Mumbai Hotel
Responded 15 Feb 2024
Dear Guest, Thank you for taking out the time to review our hotel. We are extremely glad that we have provided you with a good experience and would like to do so again in the future. We thank you for your feedback and look forward to welcoming you back to ibis Navi Mumbai. Warm Regards, Abhishek Pillai Guest Service Manager
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My experience at the Ibis Navi Hotel was nothing short of disappointing. To start, it took them a couple of hours to check us in, and when we asked for the WiFi while waiting, they responded with pure rudeness, saying, "we haven't checked you in yet." Keep in mind, we're English tourists in India with no local SIM cards. As if that wasn’t bad enough, the real disappointment unfolded when we decided to use their laundry service. They took our clothes without saying a word about pricing, washed them, and then, handed us a bill for a ridiculous £90!!! That's right, 90 GBP for a load of laundry, which was nearly double the cost of our entire room for a night. We genuinely could not believe what we were looking at.
But the madness didn't stop there. They had the audacity to accuse us of knowingly signing a consent form for these outrageous charges, a complete fabrication. We never saw a form, let alone signed it. When we finally laid eyes on the form, it was clear they had filled it out themselves, with absurd charges for items we never even had, like a dressing gown.
After hours of battling with the staff over this absurd laundry fee, they heartlessly deducted the entire sum from what we paid for the room and practically kicked us out. I had just gone through a traumatic surgery in another country which is already frightening enough, with minimal sleep and in pain. I offered a compromise, suggesting £50 for the laundry and another £50 for the room, but they rejected it, claiming the laundry was more critical. Their rudeness and complete lack of empathy left me in sheer disbelief.
This has undoubtedly been the worst 24 hours of my life, and I am utterly appalled by the condescending and disrespectful behaviour of the Ibis staff. Shame on them for exploiting and mistreating customers. Avoid this place.
Update: we went to our next hotel and looked through our laundry - they have SHRUNK everything and our football shirts have been STAINED with oil! I cannot believe we even paid a fraction of this laundry bill. I’m disgusted.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Overall food was nice specially the Sounth Indian food. And services provided by Shashikant were excellent. Proper hygiene was followed by entire team and food was served with properly cleaned cutlery.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anant Leekha, General Manager at Ibis Navi Mumbai Hotel
Responded 23 Aug 2022
Hi Sakshi, Thank you for taking the time acknowledging the hospitality and efforts of Team. We are glad to know you had a great stay and dinning experience at ibis Navi Mumbai. See you soon again!! Warm Regards, Yogesh Bhat Operations Manager
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Decent hotel for a comfortable stay. Designed in typical ibis style-very concise and minimalist. Food was decent . Buffet menus spread is decent. Service in the restaurant is good and our group who got together for a team dinner were managed well by mayuresh and Abdul.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abhishek Pillai, Guest Services / Front Office at Ibis Navi Mumbai Hotel
Responded 9 Mar 2024
Dear Guest, Thank you for taking out the time to review our hotel. We are extremely glad that we have provided you with a good experience and would like to do so again in the future. We thank you for your feedback and look forward to welcoming you back to ibis Navi Mumbai. Warm Regards, Abhishek Pillai Guest Service Manager
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The food quality is good. Staff is very supportive and polite. Varieties in buffet breakfast, however sometimes every 2nd day same dishes cooked. Room service is little slow not in terms of ordering food but in ordering drinks as well. I will mention @Mayuresh who is very courteous and attends the requirement very quickly and get it done on priority
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip:Sat and sun breakfast buffets become very crowdy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abhishek Pillai, Guest Services / Front Office at Ibis Navi Mumbai Hotel
Responded 15 Feb 2024
Dear Guest, Thank you for taking out the time to review our hotel. We are extremely glad that we have provided you with a good experience and would like to do so again in the future. We thank you for your feedback and look forward to welcoming you back to ibis Navi Mumbai. Warm Regards, Abhishek Pillai Guest Service Manager
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Very poor hospitability. Reception staff is extremely uncourteous and rude. Rooms are awful as beds are extremely uncomfortable, and toilets are pathetic. Toilets and rooms are not sound proof. I had made reservation for one night but they were forcing me to overstay and were asking for a late fee despite informing the main desk in advance about checking out.
About breakfast area, there is no place to sit as the space is very small and the food inventory is limited. So, if you are late, you are on your own!!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip:Avoid booking this hotel at all costs if you want peace and comfort
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yuvraj Ghatage, Guest Services / Front Office at Ibis Navi Mumbai Hotel
Responded 12 Oct 2023
Hi Tour50898145073, Thank you for taking the time to tell us about your experience at the ibis Navi Mumbai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yuvraj Ghatage Guest Service Manager
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Staff are helpful, cleaning is done perfectly, location is convenient ,breakfast timing and dish assortment are wide enough. Electricals need revamping, power cut was frequent . Mayur,Rohan and Subhajit was helpful.thank you so much.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anant Leekha, General Manager at Ibis Navi Mumbai Hotel
Responded 20 Aug 2022
Hi Cleophas, Bravo!! We are glad to know you had a great stay at ibis Navi Mumbai . We look forward to welcome you back soon. Warm Regards, Yogesh Bhatt Operations Manager
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The hotel services are quite good. The food here is really nice . I stayed here for 6 days and enjoyed my stay here. The breakfast and dinner served here are really good and hygeine is maintained Shashikant one of the members in the hotel is really humble and supporting.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
D 266 TTC Industrial Estate
Turbhe -400705, NAVI MUMBAI
Tel: +912261576666
Fax: (+91)22/61576699
You can speak with them directly and get the details more accurately
This may be on the highway but once you cross to the other side there is plenty og shopping and recreation including cinema.3 malls of Navi Mumbai Inorbit Centre One and Raghuleela are very near which u can check on Google.
There are more places to choose from in the Navi Mumbai area.
PRICE RANGE
₹5,043 - ₹6,694 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraNavi Mumbai
NUMBER OF ROOMS
196
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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