This is a great resort close to Alleppey backwaters. Very nice view from swimming pool of backwaters. Sunrise is special. Staff is very helpful and nice. Food was Ok. I feel this resort is priced quite less given the beauty and location, of the place I will visit again.
Well maintained resort.. Prompt service, courteous staff. Food was excellent. The Sadya on Vishu unforgettable experience. Easy to locate. welcome drink. spacious rooms and facing the back waters. boating is arranged.
Beautiful lakeside location, staff working there is brilliant. Busy resort and the breakfast was nice. Our group consisted of 11 adults and 4 kids and the team ensured that we had a very comfortable stay. Great room service and quick response for any maintenance issues or any queries. Overall nice and budget friendly resort.
Horrible experience. I would rate it with zero star if it was possible. Checked out without staying after staying at the place for an hour. Common pool and plunge pool dysfunctional with weed and dirt (photos attached). Rude staff. Random dead insects and unknown dirt was floating in the plunge pool (photos attached )Property manager hung up while sorting out issues and didn’t care. Air condition practically not working. The property manager literally disappeared after we made the complaints. In addition they had laborers camp adjoining our cottage (photos attached). Please keep away if you have any self esteem. Better way to spend your money is to throw it down their plunge pool or even better would be to throw into the adjoining vembanadu lake. Classical case of looting in the name of what they call it a “resort”. Ramps up google ratings with fake reviews…
-Plunge pool advertised not working (broken filtration pump) -Outdoor infinity pool broken -Lots of mosquitos -AC in room not working properly -Wifi not working My partner and I decided to leave after 1 hour because there was no discount offered due to none of the amenities working properly. The manager at the front desk was also rude to me, watching me fill out the form to stay and pointing out where I was not filling out areas fast enough. Best decision was to leave and stay at another property in the area which charged far less but had excellent service. It's also strange to me how many positive reviews there are on this location when I saw no guests staying on the property in the hour I was there.
A decent resort with all the basic amenities.The pools where the kids enjoyed were maintained properly. The rooms too were neat except for the mosquitoes in the night as we had taken pool villa.The view from the room was excellent. Staffs were also really helpful in times of need with good behaviour.👍To the team The food was below average especially the dinner.Breakfast buffet didnt have much varieties and refilling the items also lacked co-ordination.
At the outset, many thanks to the Deshadan resorts team for making our stay enjoyable. Kudos to the entire team for the timely assistance especially I would like to give a special mention to room service who has been really helpful in providing us the necessary guidance, support whenever required. Appreciate their enthusiasm and dedication in serving towards a better Customer experience. For a family , Deshadan backwater resort offers comfortable stay with decent food and a great ambience.
The must say positive about this resort is the backwater view that it offers.Its just mind blowing. Getting into details.Covid precautions include temperature check and sanitizer provision during checkin.Neither luggages nor car is asked for further fumigation process. Rooms are decent,but bed seemed small in size for a family 3 membered.But they do provide additional bed on request. Pool is good.A small play area is there for kids. Stains were there in the bed linen,which got replaced on request. Food is average.For dinner buffet option was not there.Breakfast was also average or may be below.Wondered to see appam in the shape of 'dosa'. A big improvement required in food and bed linen provided.
Quite a few issues with the hotel. 1. The staff weren't bothered to wear masks or properly dressed. 2. The wifi did not work 3. No hot water 4. Lot of mosquitos before we entered the rooms. All out was missing too. 5. Dirty bathrooms (pics attached) 6. Unclean areas next to the rooms (attached) Avoid at all costs. They gave up on maintenance of the hotel. Dead fish in the aquariums. Unhygienic staff
We stayed here for two days. The resort has an amazing view of Vembanad Lake. The lake view room has a beautiful plunge pool. There are no much other activities here. There is an infinity pool with a good view as well, but was closed due to Covid restrictions. Pathiramanal island is pretty close to this resort. The food was not that great. Especially the breakfast which is part of the package. The room and food are a bit expensive. It is okay for a day stay. Over all it's just okay for a day of stay and break from normal day.