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NH Puebla Centro Historico

Expedia.comUS$ 61*
View Deal
#9 of 97 Hotels in Puebla
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 100*
US$ 61*
US$ 65*
US$ 100*
US$ 61*
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NH Puebla Centro Historico
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965 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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San Antonio, Texas
Reviewed 1 week ago via mobile

Very nice and confortable Hotel, well located and clean. We didn't hear any noise and the bed was confly. We paid for what we got and recommended it. Breakfast was very good, specially the omelettes bar.

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Helpful?
Thank Maite G
Alejandro Silv... B, Director General at NH Puebla Centro Historico, responded to this review

Dear Maite G.!!! It´s a pleasure to great you and thank you for taking the time to share your opinion about your recent stay at our hotel. Our goal is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest. We appreciate the opportunity we had of being of service to you and...

New York City, New York
Reviewed 2 weeks ago

The rooms are not bad, clean, modern with good space. The problem in that hotel is the lack of management, employees do whatever they want. In the restaurant the waiters were watching a telenovela with the TV at full volume, and they would scream at each other to ask for things... The food is not great either. The front desk...

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Helpful?
1Thank Ginger L
Alejandro Silv... B, Director General at NH Puebla Centro Historico, responded to this review

Dear Sr. Ginger: It´s a pleasure to great you and thank you for taking the time to share your opinion about your recent stay at our hotel. We apologize because on this occasion we did not meet the expectations that you had of our hotel. we are going to follow with the corresponding department because the most important thing for...

Tokyo, Japan
Reviewed 2 weeks ago

I have visited over 50 countries and seldom do I find such a great hotel at this price. Everything is perfect. The front desk staff Ms Monserrat (I hope I spell the name correctly) is helpful, cheerful and SMART! I suggest the hotel promotes her if the chance comes up, she is really that professional.

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Helpful?
1Thank Tadatorao
Alejandro Silv... B, Director General at NH Puebla Centro Historico, responded to this review

Dear Tadatorato: It´s a pleasure greet you and we appreciate that you taking you time to share your comments. We are glad that your stay was excellent and that you have returned home with a good experience. Our team and I appreciate the opportunity we had of being of service to you and will be glad to welcome you back...

Sydney, Australia
Reviewed 2 weeks ago

The NH hotel is really nice if you go to Puebla for business. If you go with your family then you might want to think twice about it, because the rooms are a bit small but comfortable and the pool is not very large. The only thing i didn't like about this hotel is the smell in the hallways, it...

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Helpful?
Thank Eugenia O
Alejandro Silv... B, Director General at NH Puebla Centro Historico, responded to this review

Dear Eugenia O, We send you a cordial greeting !!! Thank you very much for sharing your comments about your experience at our hotel. I offer an apology for the inconvenience of the bad smell in the corridors, we have reported this to our housekeeper so it will not be repeated. We hope you return soon to this hotel which...

denver, co
Reviewed 3 weeks ago

In all my reviews, I've never written one while still checked in as a guest. We needed an extra night in Puebla and tried the NH. We checked in and were greeted with a smile. Check in was relatively efficient. So far that's the end of the positive experience. I was told the hotel is nearly empty. So why give...

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Helpful?
Thank denverroadtrip
Alejandro Silv... B, Director General at NH Puebla Centro Historico, responded to this review

Dear denverroadtrip, First of all we send you a warm greeting and thank you for taking the time to share your opinion about your recent stay at our hotel. We deeply regret all the inconveniences during your stay but above all we apologize because on this occasion we did not meet the expectations that you had of our hotel. The...

Reviewed 4 weeks ago via mobile

Rooms are ok but the service in the hotel is bad. The restaurant is always a chaos. You can't find dishes and glasses and the coffe maschine "jura" for home is always full and does not work good for a hotel. For the eggs you need to wait about 15 minutes. My room smelled badly, like the smell of the...

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Helpful?
Thank Aromamexi
Alejandro Silv... B, Director General at NH Puebla Centro Historico, responded to this review

Dear Aeromamexi, We send you a warm greeting and we thank you for taking of your time to share your opinion about your recent stay in our hotel. I am very sorry for the impression that has been taken from our facilities but especially from our organization. For Nh Hotel Group the most important thing is the satisfaction of our...

Mexico City, Mexico
Reviewed 8 April 2017

The location of the hotel is excellent, a very nice walk of a few blocks to many of Puebla's historic attractions like the cathedral or Museo Amparo. In case you arrive by car the hotel has parking at an extra cost. The decor of the hotel is modern and quite nice and the staff at the front desk is quite...

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Helpful?
Thank Beatriz M
Alejandro Silv... B, Director General at NH Puebla Centro Historico, responded to this review

Dear Beatriz M , It's a pleasure to greet you and also to thank you for the time you took for bring us your review about the recent experience in our hotel, we value your feedback because it helps us to improve our services. We are sorry about the inconvenient with swimming pool but we hope you can visit us...

Brooklyn, New York, United States
Reviewed 29 March 2017

This was my first time staying at the NH Hotel in Puebla. Due to reasons that will remain undisclosed I decided to book with NH since I had already booked for a later date at NH in Mexico City during my vacation. I arrived at the hotel sometime after 3:30 in the afternoon but was told I had to wait...

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Helpful?
Thank Alex V
Karen Perea G, Director de Recepción at NH Puebla Centro Historico, responded to this review

Dear Alex V, It´s a pleasure to greet your and also I would like to thank you for the review about your recent experience at our hotel. The feedback from our guest is really important to us, because it helps us to detect the improvements needed in each of our different areas. We are happy to know your stay was...

Porto Mantovano, Italy
Reviewed 28 March 2017

I like this location do to its close proximity to downtown Puebla. NH Hotel provided great service during breakfast and in general for the complete stay. I will recommend others to stay at this hotel for future stays.

Review collected in partnership with NH Hotels
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Helpful?
Thank 871maytel
Karen Perea G, Director de Recepción at NH Puebla Centro Historico, responded to this review

Dear 871maytel , I would like to thank you for the time you took to review your recent experience at the our hotel, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service but also a memorable experience, I am very happy that we were able...

Reviewed 21 March 2017

Modern hotel just 2 blocks from the Zocalo! All of the attractions in the centro historico are within walking distance, the location is truly perfect. The customer service was great. I was warmly welcomed at check-in and greeted by the staff every time they saw me during my 3 night stay. My standard room with a king sized bed was...

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Helpful?
Thank Matt P
Karen Perea G, Director de Recepción at NH Puebla Centro Historico, responded to this review

Dear Matt P, It´s a pleasure to greet you and also to thank you for the time you took to review your recent experience at our hotel, we welcome your feedback and also we are really happy to know your stay was wonderful. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of the historic distric of Puebla and considered World Heritage by UNESCO, just two blocks from the Cathedral, Zocalo, Congress and the Government Palace. Just a few blocks from the main traditional tourist attractions, such as El Barrio del Artista, El Callejon de los Sapos, La Calle de los Dulces where the famous Convento de Santa Clara is, museums and typical restaurants where you can find the traditional cusine of Puebla. With fast and easy access to the most important venues for Conferences and Conventions of the city and near the industrial areas where our guests can return to the hotel to rest and enjoy the warm of the most traditional area of Puebla. ... more   less 

Additional Information about NH Puebla Centro Historico

Address: Calle 5 sur Centro Historico 105 | Downtown, Puebla 72000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: ₹ 3,359 - ₹ 6,200 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Puebla Centro Historico 3.5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Nh Puebla Hotel Puebla
Nh Hotel Puebla
Hotel Style:
#4 Business Hotel in Puebla
#6 Romantic Hotel in Puebla
#6 Family Hotel in Puebla
#8 Best Value Hotel in Puebla
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Questions & Answers

Here's what travellers have asked, with answers from NH Puebla Centro Historico staff and other travellers.
10 questions
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Questions? Get answers from NH Puebla Centro Historico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the 4th Floor may be a great choice.”
alexv240, 29 Mar 2017 | Read review
“Room 336 great. faint humming noise from the a/c system. Make them cover the flashing lights over the bed”
ginsengNewYork, 20 Feb 2017 | Read review
“floors 3+ have the best views of the city.”
F7106CZchrisg, 19 Jan 2017 | Read review
“I like room with a Church view”
Boston2009_9, 22 Dec 2016 | Read review
“Can ask for quiet rooms as there are parades some nights”
Gatubela65, 4 Nov 2016 | Read review
5 of 5
Expedia.com
US$ 61* /night
View Deal
NH HotelsUS$ 65
Orbitz.comUS$ 61
TripAdvisorUS$ 61
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*Disclaimer
Prices are for 1 room, 2 adults
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