We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Presidente InterContinental Puebla

Show Prices
#12 of 95 Hotels in Puebla
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Presidente InterContinental Puebla
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

444 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Presidente InterContinental Puebla
See the most recent reviews
Showing 143: English reviews
Monterrey, Mexico
Reviewed 6 May 2014

This hotel it's like another Historic Site in Puebla, their rooms are great, staff is always attentive to customers needs. The hotel location is great, and within the hotel you have restaurants, SPA, pool, gym, etc It's my place to stay in Puebla.

 Report
Helpful?
Thank ArturoyCaty
GuillermoStankiewicz, Director General at Presidente InterContinental Puebla, responded to this review

Thank you so much for your comments and for taking the time to share your experience with us. It is truly pleasure to know that your stay with us was Oustanding and that you were pleased with facilities and service .Comments like yours are our inspiration to reach success and new achievements. All your comments will be taken in consideration...

SoCal
Reviewed 1 April 2014

I emailed my concerns to the hotel after checking out last week and I have still not heard anything back. I generally prefer to offer an opportunity for a Manager to respond to concerns before publicly posting them. 1. I left a tip for housekeeping in my room in the morning. I returned at 3:00 PM and the room was...

 Report
Helpful?
1Thank BizTravellers
GuillermoStankiewicz, Director General at Presidente InterContinental Puebla, responded to this review

Dear Mr Taylor. Thank you for contacting us regarding your experience with the Intercontinental Presidente Puebla, you are one of our most important guests, and we greatly appreciate you taking the time to bring this matter to our attention. We are also very sorry for all the inconveniences the situation may have caused you. The feedback we receive enables us...

Florianopolis, SC
Reviewed 19 March 2014

We went to this hotel to relax and enjoy the "heated outdoor pool" as advertised by their website. By mistake to choose the hotel. COLD WATER in the pool and just promises to fix during our stay. PROS: Easy access location, Cleanliness, Architecture and Lobby, Free Valet Parking and Restaurants. CONS: Poor Service at Front Desk, Inability to solve problems...

 Report
Helpful?
2Thank EduardoStruve
GuillermoStankiewicz, Director General at Presidente InterContinental Puebla, responded to this review

Mr Struve Thank you for taking the time to share your comments with us. We truly appreciate your kind comments regarding our swimming pool. We will take actions with our maintenance departament We take every comment very seriously. Please accept our sincerest apologies. We sincerely hope to have the chance to welcome you back in the near future

Grand Rapids, Michigan
Reviewed 15 February 2014

I stayed at the hotel again during a recent business trip. I've stayed there several times in the past and have always found the hotel to be well maintain, secure and well staffed for full service. The hotel is located between the VW facility and the city center - both easily reached by cab or hotel shuttle. The hotel has...

 Report
Helpful?
Thank gfarm1981
GuillermoStankiewicz, General Manager at Presidente InterContinental Puebla, responded to this review

Let me take this opportunity to thank you for your review and recommendations. I am very happy to know that your stay with us was great and enjoyable. Thank you for your kind comments regarding our staff quality service, I am sure that your tips are highly useful for our future guests. We will look forward to your next visit...

Dallas, Texas
Reviewed 11 February 2014

The best room service Iv'e ever eaten at a hotel. We enjoyed the last night of our trip relaxing at the Intercontinental. I enjoyed the gym while my girlfriend had a nice massage at the Spa. It was raining so we didn't use the pool, but it looked nice. The room was nice and the bed was super comfortable.

 Report
Helpful?
Thank DNATravels72
GuillermoStankiewicz, General Manager at Presidente InterContinental Puebla, responded to this review

Thank you for taking the time to share your experience at the Presidente Intercontinental Puebla. Kind words like yours are always welcome with great enthusiasm by our staff member We hope to have the chance to welcome you back on a future occasion

Haarlem, The Netherlands
Reviewed 8 January 2014

I was in the hotel on a business trip, hence I needed to use Wifi. There was availability but the connection was slow, it was impossible to do any work. The hotel it self feels quite old fashioned, and you if you want to get around, you need to walk great distances (from your room to restaurant) The service and...

 Report
Helpful?
Thank Ruben d
GuillermoStankiewicz, General Manager at Presidente InterContinental Puebla, responded to this review

It was a pleasure to receive these complimentary comments about your recent stay with us, we want to offer you an apologize, we will be in touch with systems department to avoid this kind of inconvenience and offer you the service that you deserve for your next stay

Wilmington, Delaware
Reviewed 28 December 2013

I stayed here for five nights during a recent business trip. For the price I paid, it was fantastic! They offered free breakfast each morning which was very good with a decent selection. From 6PM to around 10:30 PM each night, the hotel offered free horderves and unlimited wine in the lounge on the third floor. Some nights they had...

 Report
Helpful?
Thank Don S
GuillermoStankiewicz, General Manager at Presidente InterContinental Puebla, responded to this review

It was a pleasure to receive these complimentary comments about your recent stay with us , thank you for sharing your comments We are glad to know that you had the opportunity to enjoy all of our services to the fullest. Have no doubt that the entire staff will be congratulated for the outstanding efforts made during your stay. We...

Galveston, Texas
Reviewed 22 December 2013

This hotel was a great rest for us during the long drive from Houston to Merida…perfect rooms just for guests with pets…Yummy chicken caesar salad, & Poblano Soup was amazing! Loved the rooms and grounds, and staff was more than accommodating! Safe for travelers driving with protected lot. Please note this property is not near the historic center, but a...

 Report
Helpful?
Thank britishgirl82
GuillermoStankiewicz, General Manager at Presidente InterContinental Puebla, responded to this review

Late me take this opportunity to thank you for your review and recommendations. We are very happy to know that your stay with us was great and enjoyable. Thank you for your kind comments regarding our staff quality service and food selection, I am sure that your tips are highly useful for our future guests. We will look forward to...

Brandon, MS
Reviewed 9 December 2013

Several from our company stayed at the Intercontinental Puebla during the Auto Show and all were very pleased. The service was excellent throughout from front desk to restaurant service. The rooms were roomy, with a desk area and ample closet space. The hotel is well kept and noisy only in the lobby - as it should be. The traditional restaurant...

 Report
Helpful?
1Thank MarkinBrandon
GuillermoStankiewicz, General Manager at Presidente InterContinental Puebla, responded to this review

Thank you for sharing your experience, it’s always gratifying to know that Hotel Presidente InterContinental Puebla met your expectations with our food quality and our comfortable facilities. Kind words like yours are always welcome to every staff member, Your comments will be taken in consideration in a near future. We look forward to welcome you home!

Orlando, Florida
Reviewed 4 December 2013

***OUTSTANDING RESORT HOTEL, Don't miss this hotel if you find yourself traveling to Puebia. I have revisited this hotel 3 times now. My first was in 2008. This elegant hotel is backed with a great hotel staff that makes you stay a dream. Every little detail of your stay is top of the line. The breakfast is wonderful. The room...

 Report
Helpful?
Thank Scottybruce
GuillermoStankiewicz, General Manager at Presidente InterContinental Puebla, responded to this review

Thank you for sharing your experience, it’s always gratifying to know that Hotel Presidente InterContinental Puebla met your expectations with our food quality and our comfortable facilities. Kind words like yours are always welcome with great enthusiasm by every staff member. We hope to have the opportunity to welcome you back in the near future.

235 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (97)
Viewed
Hotel & Grounds (15)
Viewed
Dining (11)
Viewed
Room/Suite (18)
Viewed
Bathroom (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (2)
Viewed
Family/Play Areas (1)
Viewed
Other (39)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (138)
Viewed
Room/Suite (52)
Viewed
Hotel & Grounds (21)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (15)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (44)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Puebla hotels
2.6 km away
NH Puebla Centro Historico
3.2 km away
Grand Fiesta Americana Puebla Angelopolis
0.1 km away
Marriott Puebla Hotel Meson del Angel
Show Prices
Show Prices
Show Prices
2.8 km away
Holiday Inn Puebla La Noria
3.8 km away
LQ Hotel by La Quinta Puebla Palmas Angelopolis
2.9 km away
Quinta Real Puebla
Quinta Real Puebla
#18 of 95 in Puebla
295 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Presidente InterContinental Puebla is located on the main road between Mexico’s most important port city of Veracruz and Mexico City. The hotel offers beautiful views of Popocatepetl and Iztaccihuatl volcanoes. For business delight in our close proximity to Finsa and Chachapa industrial parks and casual travellers will enjoy the area’s cultural centres. The hotel is just two miles from the Cultural Heritage of Humanity in historic downtown, and three miles to the magnificent Cholula archaeological zone. Hermanos Serdan International airport is an easy 15 mile car ride away ... more   less 

Additional Information about Presidente InterContinental Puebla

Address: Boulevard Hermanos Serdan No 141, Puebla 72140, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: ₹ 5,039 - ₹ 8,966 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Presidente InterContinental Puebla 4*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Priceline and Jetsetter so you can book your Presidente InterContinental Puebla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Presidente Intercontinental Puebla Hotel Puebla
Hotel Style:
#5 Luxury Hotel in Puebla
#7 Family Hotel in Puebla
#9 Romantic Hotel in Puebla
#9 Business Hotel in Puebla
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Presidente InterContinental Puebla staff and other travellers.
4 questions
Ask a question
Questions? Get answers from Presidente InterContinental Puebla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the pool not the back or side of the hotel”
 of 5 bubbles panamamike2016, 5 Mar 2017 | Read review
“TIP: Go to another hotel”
 of 5 bubbles OlpiM, 26 Dec 2016 | Read review
“The hotel is built around a central courtyard where there is a pool. Outside views will be industrial due to area.”
 of 5 bubbles annlarsen2016, 20 Oct 2016 | Read review
“The hotel is on a busy street so definitely stay toward the back or in an interior courtyard room”
 of 5 bubbles MemTrav, 27 Sep 2016 | Read review
“All rooms are good. 1st floor however are the pet friendly ones.”
  • Your pup will LOVE it here.
  • Staff hung my gym clothes which was very nice of them
  • Plenty of space for his/her stuff
  • Plenty of closet space
 of 5 bubbles Sara0116, 23 Sep 2016 | Read review
5 of 5