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Presidente InterContinental Puebla

PricelineUS$ 83*
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#13 of 96 Hotels in Puebla
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 83*
Great Deal
US$ 84*
US$ 84*
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Presidente InterContinental Puebla
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452 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Start your review of Presidente InterContinental Puebla
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Mexico City, Mexico
Reviewed 2 weeks ago

I had never stayed at an Intercontinental before but went with a friend who is an Ambassador member and LOVES the brand - I was expecting something really great, and this location just wasn't it. We reserved Club Level and as part of the reservation, paid for breakfast in the main restaurant instead of just the continental offered in the...

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Helpful?
Thank Quiddity42
PedroArostegui, General Manager at Presidente InterContinental Puebla, responded to this review

Dear guest, I would like to thank you for your review. We are always looking for ways to improve our services and facilites and our guests' comments are one of the main tools we use to detect areas of oppotunity. I want to also let you know that the experience you received is not our regular offering, and actions are...

Mexico City, Mexico
Reviewed 2 weeks ago via mobile

Had a family trip on Easter Holiday and the hotel service was excellent: early check in available, good breakfast buffet, clean and comfortable rooms. Would totally recommend it for leisure and family trips.

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Helpful?
Thank Digital_Denise
PedroArostegui, General Manager at Presidente InterContinental Puebla, responded to this review

Dear guest, Thank you for sharing your thoughts with us. It's been a real pleasure to have welcomed you with us and we hope to see you once again in the near future. We're glad to hear that you enjoyed all our services and facilities, our team strives to offer nothing but the best service in the city and it's...

Dayton, Ohio
Reviewed 14 March 2017

I really liked this hotel. It's unique and the construction style fits with the area. Loved the pool courtyard, entry and more. The staff really goes out of their way to please. I noticed a few reviews were harsh on the rooms, but it really wasn't like that. The rooms are a bit austere but the whole setting, halls, doors,...

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Helpful?
Thank Vblakey
PedroArostegui, General Manager at Presidente InterContinental Puebla, responded to this review

Dear guest, Thank you for sharing your thoughts with us. These are really important to us because it's thanks to them that we can achieve continuous improvements in our facilities and services. We're really glad to hear that you enjoyed your stay with us, we always strive to offer nothing but the best service for all our guests. We will...

Panama City, Panama
Reviewed 5 March 2017

We stayed at the hotel for 3 nights during a touring vacation of Mexico. The check in was very professional and our club rooms were in great condition We made use of the club lounge every evening for snacks and drinks and twice retired to the bar to have dinner. Te breakfast in the club lounge was more than sufficient...

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Helpful?
Thank panamamike2016
PedroArostegui, General Manager at Presidente InterContinental Puebla, responded to this review

Dear guest, I would like to begin by thanking you for your preference towards our hotel during your visit to Puebla. It's been an honor to welcome you at your hotel and we hope to see you once again very soon. It makes us really proud to know that you enjoyed our services. Comments like yours are what inspire us...

Murcia, Spain
Reviewed 2 March 2017

Very pleasant hotel, well furnished with excellent service, as you would expect. My only possible criticism was that the sound-proofing in the rooms wasn't perfect. It was nothing scandalous, but it was a bit too easy to hear people in the corridor. That's only a minor criticism of an otherwise lovely hotel.

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Helpful?
Thank MikeyjT30
PedroArostegui, General Manager at Presidente InterContinental Puebla, responded to this review

Dear guest, Thank you for sharing your thoughts with us. It's been great to have had you with us, and we expect to see you once again in the future. We will look into the sound proofing of your room's door to make sure it's fixed and working properly, remember it's thanks to your comments that we can achieve continous...

Hof, Germany
Reviewed 13 February 2017

The room is shabby - the carpet has seen better days, there are no decorations on the walls, the furniture is rather old, the sink in the bath looks worn out. In Short, the room needs renovation. The hotel entrance and the public areas look nice and clean.

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Helpful?
Thank Jakob G
PedroArostegui, General Manager at Presidente InterContinental Puebla, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Thanking you once again for you preference,...

Richmond, Virginia, United States
Reviewed 1 February 2017

This hotel has a nice mix of facilities. The restaurant has excellent food, the rooms are ideal for business travelers and the grounds/pool area is a nice place to relax. I would recommend to anyone visiting Puebla.

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Helpful?
Thank OnARoadLessTravelled
PedroArostegui, General Manager at Presidente InterContinental Puebla, responded to this review

Dear guest, I would like to begin by thanking you for your preference towards our hotel. We are glad to hear that you enjoyed your stay with us, including our different facilities. As you already know, our outdoor pool is heated to 28°C making it ideal to relax after a hardworking day, our to enjoy along friends and family. Remember...

Reviewed 31 January 2017 via mobile

Hotel with a big grandeur. Super large and impressive entrance, the breakfast is complete and the hotel has large luxurious and spacious rooms and bathroom. I don't have a negative remark for this hotel.

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Helpful?
Thank Tom D
PedroArostegui, General Manager at Presidente InterContinental Puebla, responded to this review

Dear Mr. Tom, Thank you for sharing your thoughts with us. It's been an honor to have you with us and we hope to see you once again in the near future. We are very glad to hear that you enjoyed your stay with us. We strive to offer nothing but the best services and facilities for all our guests...

Reviewed 1 January 2017 via mobile

Spent my New Years' weekend at the hotel with my family. The service was very good, every one is very attentive and supportive. Rooms are ok but boring. For the price I expected more modern rooms with more amenities. The pool was great, it is an out door pool but with warm water so that is pretty good. Elevators are...

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Helpful?
Thank Foxguevara
PedroArostegui, General Manager at Presidente InterContinental Puebla, responded to this review

Dear Guest, I want to begin by thanking you for your preference towards our Hotel for your holiday weekend. It's been a pleasure for us to have welcomed you at our hotel and we hope to see you once again very soon. I would also like to thank you for sharing your thoughts with us. We work hard everyday to...

Brasov, Romania
Reviewed 26 December 2016

Although it is a beautiful hotel, overall it is very dissatisfying, especially paying a premium price! Cons: - advertised heated pool is actually closed and cold - poor customer experience - moldy and smelly rooms - the worst Executive Lounge I've seen. Evening cocktails = a few beer and some peanuts, during the day there is not even a water...

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Helpful?
Thank Olpi M
PedroArostegui, General Manager at Presidente InterContinental Puebla, responded to this review

Dear guest, I would like to begin by thanking you for sharing your experience with us. Our most vital tool to achieve improvements will always be our guest's comments, because it's thanks to them that we detect our strenghts and opportunities. We will gladly take into account your comments to improve our InterContinental Club and our Pool Area. As you...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Presidente InterContinental Puebla is located on the main road between Mexico’s most important port city of Veracruz and Mexico City. The hotel offers beautiful views of Popocatepetl and Iztaccihuatl volcanoes. For business delight in our close proximity to Finsa and Chachapa industrial parks and casual travellers will enjoy the area’s cultural centres. The hotel is just two miles from the Cultural Heritage of Humanity in historic downtown, and three miles to the magnificent Cholula archaeological zone. Hermanos Serdan International airport is an easy 15 mile car ride away ... more   less 

Additional Information about Presidente InterContinental Puebla

Address: Boulevard Hermanos Serdan No 141, Puebla 72140, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: ₹ 5,017 - ₹ 9,263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Presidente InterContinental Puebla 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Presidente Intercontinental Puebla Hotel Puebla
Hotel Style:
#5 Luxury Hotel in Puebla
#7 Family Hotel in Puebla
#9 Romantic Hotel in Puebla
#9 Business Hotel in Puebla
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Questions & Answers

Here's what travellers have asked, with answers from Presidente InterContinental Puebla staff and other travellers.
4 questions
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Questions? Get answers from Presidente InterContinental Puebla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the pool not the back or side of the hotel”
panamamike2016, 5 Mar 2017 | Read review
“TIP: Go to another hotel”
OlpiM, 26 Dec 2016 | Read review
“The hotel is built around a central courtyard where there is a pool. Outside views will be industrial due to area.”
annlarsen2016, 20 Oct 2016 | Read review
“The hotel is on a busy street so definitely stay toward the back or in an interior courtyard room”
MemTrav, 27 Sep 2016 | Read review
“All rooms are good. 1st floor however are the pet friendly ones.”
  • Your pup will LOVE it here.
  • Staff hung my gym clothes which was very nice of them
  • Plenty of space for his/her stuff
  • Plenty of closet space
Sara0116, 23 Sep 2016 | Read review
5 of 5
Priceline
US$ 83* /night
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InterContinentalUS$ 84
Booking.comUS$ 84
TripAdvisorUS$ 84
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Prices are for 1 room, 2 adults
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