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Localita Fontanelle Litoranea Gallipoli, 73059 Torre San Giovanni, Ugento Italy
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Traveller (539)
Dining (66)
Pool & Beach (7)
What is Travellers’ Choice?
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Regularly sanitised high-traffic areas
Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 10 hotels in Torre San Giovanni
Location
Cleanliness
Service
Value
Travellers' Choice
Eden Resort Country & Spa is located between Gallipoli and S.M. di Leuca in Salento (Puglia). It's 900 mt from the sea and the beautiful sandy beaches. Eden Resort has a typical architecture of white stone and is surrounded of oliva trees.
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Property amenities
Free parking
Infinity pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Outdoor pool
Restaurant
Breakfast available
Swimup bar
Darts
Entertainment staff
Evening entertainment
Table tennis
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Spa
Massage
Waxing services
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Laundry service
Ironing service
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Room features
Air conditioning
Interconnected rooms available
Private balcony
Safe
Refrigerator
Flatscreen TV
Bidet
Walk-in shower
Clothes rack
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish, Italian
533Reviews33Q+A1Room tip
Traveller rating
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phil_waz0r wrote a review Sep 2020
Chester, United Kingdom1 contribution
We stayed for one week in two rooms that were located next to each other which was ideal. All of the staff were very friendly, chatty and helpful. Entertainment was good for everyone, offering a variety plus the staff working with the kids were great! There was always a nice variety of food available including traditional Italian, regional and local cuisines, all of which were amazing. There's a little play area for kids and many farm animals for all to see. We loved the fact they also have resident dogs on site who are very friendly! Access to the stunning beach is less than a 10 minute drive, and staff there are friendly and helpful too. I was amazed by how warm the sea was and how beautiful the coast is. Overall, a very pleasant experience, nicely located with plenty to see and do, and to relax!
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Date of stay: September 2020Trip type: Travelled with family
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Trip274344 wrote a review Mar 2019
12 contributions1 helpful vote
Beautiful property. Clean. Spacious suites. The beds were comfortable. We rely enjoyed the indoor pool & Whirlpool. Check in was seamless. Our family definitely will stay here again. Visit the Turkey Hill Experience close by for a day of fun & ice cream!
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Date of stay: March 2019Trip type: Travelled with family
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sonito90404 wrote a review Oct 2018
Santa Monica, California8 contributions2 helpful votes
The resort is very well located if you want to stay in the Italian Maldives where the sea deserves its nickname. It is not on the front beach but there is a free shuttle that brings you to one of the lido. Personally, we'd rather have gone by car to another beach between Lido Sabbioso e Lido Bora Bora where the beach is far better than any others. it is about a mile away from the resort. About the food at the resort, let's say that is not that exceptional as I could have read in previous comments, it is good but not more. My family in-law is from Sicily and I get used to eat very good Italian food. Perhaps they change from one chef to another. The buffet is pretty big but you might not have the opportunity to taste some of their specialties. For example, if you want to eat some cornetti fulfilled with cream, you'd rather be among the first that gets breakfast otherwise you will never have some. The same about some specialties that are on a daily basis put in the buffet. The dessert are mainly fruits and I should say almost only fruits. The sweet desserts such as pastries will be reserved for some specific dinners and in a very limited quantity. So bad because Italy has so many sweet specialties that worth to be eaten. About the children's corner, there were no variety for food at all, not even once some fish. Just remember that most of the hosts are Italian and so the food is. Do not expect sometime to time an alternative dish. However, it is great for a full-immersion. The rooms were quite nice. The resort is pretty new and so are the room. The AC is well-placed because the air do not get blown directly on the bed which allows you to benefit from cool air but not freezing while sleeping. The mattresses are not comfy. You will probably feel back pain after a week sleeping there. Moreover the Spa and so the massages are not high level. They are not expensive but the quality is not there. At the fitness center, only one apparel worked well and there were no AC working. So I gave up making some exercise there. Watch out of the mosquitos! The resort should implement a anti-mosquitos program before the season starts. About the animation, we did not expect big evening animation, but there were truly ridiculous, even the last evening where the lights of the water show were down and so the show appeared to be in the dark. About the kid club, there were only 2 animators when there were more numerous the previous year. Therefore, it was difficult to take care of children of 5 years old at the same time as 10 or 11 years old from both gender by the way. Down the road, I believe (some of the host came for the second consecutive year and testimony of their disappointment this year) that the Management wanted to cut the costs this year which had consequences on the overall services and quality of the resort. I was disappointed because I expected more from what I read, however, the fares are good enough, and my family experience was good in general because we moved and visit different places over there. Special thanks to Giorgio and Jean-Pietro that were very kindly and helpful: Giorgio always had a special attention to us.
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Date of stay: September 2018
1 Helpful vote
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Mandy W wrote a review Jul 2018
Kettering, United Kingdom2 contributions
If you are looking for burger and chips this is not the hotel for you , if however you are looking for a true Italian holiday this hotel has it all . The food is delicious and we found the staff very friendly, we speak very poor Italian and yet our pathetic attempt was warmly received and we were made to feel very welcome. This is a hotel mainly used by Italian holidaymakers and we were the only English staying at the time , in fact we didn’t hear another English voice in the 10 days we stayed in Ugento , bliss ! The rooms were spotless and clean towels everyday , mosquitoes are a problem so be prepared although we were able to buy stuff easily. Loved the food and drank too much lovely local wine , the lunch bag was a really nice touch if like us you are off out exploring every day . We had a wonderful holiday and fell in love with this beautiful as of yet unspoilt part of Italy definitely had the holiday blues on returning home .
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Date of stay: July 2018Trip type: Travelled as a couple
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sueB9898XE wrote a review Jun 2018
London, United Kingdom6 contributions5 helpful votes
We booked Eden Resort Country & Spa, Ugento Italy a few months ago, through voyage prive, for June 2018. As my partner is not a big drinker, we choose the “light all-inclusive option, as I think for the full all inclusive it was another few hundred pounds each. We arrived at 1am after flight delays etc and the 1.5-hour journey from the airport to the hotel (cost 100 euros, one way) we were looking forward to a nice cup of tea, but there are no tea/coffee making facilities in the room. We were entitled to a “welcome drink” which we didn’t get, but I would have thought surely, they would have had the forsight to just leave us a bottle of water. Luckily, we had a bottle with us so it wasn’t a major problem. The room itself was very modern and clean as was the bathroom. The hot water was only just about warm for the first two nights and then they must have turned up the temperature as it was fine after that. There are no mattress protectors under the sheet, which again would be beneficial to them as those mattresses won’t stay clean for too long. The TV in the rooms only show Italian programmes, nothing in English. The resort itself was beautiful and as a previous review mentioned, and has so much more potential. While we were there, they seemed to be getting ready for the summer season. One review mentioned algae in the pool, but the pool was spotless. The pool bar was full of cobwebs, but after a few days they cleaned it up and put a young guy there serving ice tea etc. They were putting on evening lights, which they hadn’t done in the first few days we were there, so your holiday could depend on what time of year you go. There was no evening entertainment, just recorded piano music, which drove us mad. Mosquitoes were also a nuisance so take your sprays. There is a light all inclusive option, or a full all-inclusive option and this is where the problems started. So, the light all-inclusive option, only includes some cheap tasting wine at meal times. If we wanted water in jugs at mealtimes that was free, but if we wanted bottled water to take to the pool, there is a charge for that. There is a very very small bar there, with a couple of bottles of spirits, but we would have had to pay for them anyway. The bar seemed closed most of the time. The light A.I. option does not include transfers to the beach in the hotel courtesy bus. That will cost another 80 euros. For both A.I. options, you get your 3 meals a day and that’s it. There is no afternoon tea, or someone providing snacks throughout the day, you just get your 3 meals a day. There isn’t a 24- hour service, in fact, there isn’t a telephone in the room. A couple we met on the full A.I. were very angry to find out they would have to pay for the ice-creams they had eaten during their stay. They aren’t included in the all-inclusive option. I never tried the spa, but I saw the newly polished nails from one of the guests, she wasn’t impressed, and I am glad I didn’t waste my money. The food was average. Breakfast consisted off a choice of 2 cereals, a few yogurt options, one choice of bread for toast, a plate of cheese and ham or a choice of around 10/12 pastries. Did I forgot to mention fruit, slices of melon and watermelon. There are no eggs, bacon, sausages, pancakes. Quite often there was never any cold milk out and you had to go searching for someone to help. Very disappointed as I love eggs for breakfast. You pre-order your lunch and main meals and to be honest we had no idea what we were ordering. Although there was a translation Italian to English on the menu, it was very vague. The side dishes were pretty much the same every day and the same for lunch/dinner, although they did vary the odd thing. If you are a dessert lover, forget it. One choice of deserts in the evening and I noticed if they didn’t all get eaten in one night, you had the leftovers the next night as well. As for the staff, they speak very little English, as I speak very little Italian, but if I was managing the hotel, surely you would have someone on shift who can translate. After all, you are paying for a service. Although the staff may smile, we didn’t find them particularly friendly. Possibly the language barrier, I don’t know. The caretaker Muhammad was great though and he was the only person that sat down with us and talked to us. Under the right management this could be a thriving business and we did see the manager on several occasions, who I would have thought would have mingled with guests, but unfortunately not. Maybe they need to re-think their policies and question why the hotel is half empty. The potential is there. This is an honest review of our experience but as they seem to be getting ready for summer, I guess it is quite possible they could now start producing snacks during the day, or open the bar, I don’t know, but I would suggest to check your booking and check your All-inclusive options and what exactly you are getting for your money. To me it seemed very little.
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Date of stay: June 2018
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Trip type: Travelled as a couple
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ktmurrphy wrote a review Jun 2018
3 contributions4 helpful votes
Very clean rooms but boring and simple. The bed was very uncomfortable it was two single mattresses pushed next to each other. Plesent hotel manager who spoke good English. But that was the only good thing about the hotel. The pool was covered in green algae not sure if this was because we went early in the season, but not what you’d expect from any hotel for price we paid. We got all inclusive and the food was so bad we ate out every time. The hotel itself has a lot of potential,it’s a very beautiful resort with good facilities, just certain parts of the experience was disappointing.
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Date of stay: June 2018Trip type: Travelled as a couple
1 Helpful vote
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mickysayid wrote a review Jul 2017
London, United Kingdom3 contributions2 helpful votes
We were at this property for a week, greeted by a amazing staff, and we were blown away by everything. The rooms are furnished with modern style boutique furniture and equipped with every comport: bath and very large shower. We did full board very well by eating both breakfast and dinner. In particular the breakfast was very generous and varied as well as dinner where we could enjoy delicious appetizers and side dishes and tasty followed a choice of three starters and three main addition fruit and cake in abundance. All products were of excellent and high quality. Also the preparation of buffets and tables were well cared for and nice and professional courteous waiters. Being a resort there was no entertainment but every evening was accompanied by the pleasant presence of the bar or chatting poolside piano. Exceptional evenings of San Lorenzo and August with a lot of fireworks. I do not understand and do not agree with some rare controversy under reviews read. The engineering and architecture of this resort is a professional designers dream!. Guys continue so that you will have a great success !!! Special mention to Angelica Margari who made our stay the best experience of Italy for a non Italian but made us feel like family, she was amazing!! Ciao
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Date of stay: June 2017
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Trip type: Travelled with friends
Room Tip: I couldn't faulty any room as we had a big party, everybody was extremely happy with their...
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Grifomoro wrote a review Jul 2016
Rome, Italy507 contributions70 helpful votes
+1
Lovely "not expensive" family run resort!! Four of us (two adult one child and a baby ) enjoyed our stay in Eden for the week. The hotel was brand new with a very nice contemporary furnished style room. Firstly the good points and one niggle: the rooms were very clean and had everything you could need for your stay. Housekeeping, restaurant-staff were fabulous very polite and nothing was too much to ask. Awesome chef!!! Stand out for this hotel has been Breakfast, lunch, dinner, and the baby food corner!! The beautiful pool was great for children, max height 5 ft. The niggle is a no wi-fi rooms!! A shuttle to the 5 minutes drive took to the beautiful beach, (please provide a decent fresh water shower). Special thanks to the driver a very nice hard worker guy!! I definitely consider a visit again!!
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Date of stay: July 2016Trip type: Travelled with family
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Anna A wrote a review Aug 2015
Bristol, United Kingdom2 contributions
I have just returned from my holidays, that I spent in Eden resort country and spa with my husband. And what can I say about this place? I absolutely love it! The hotel is very nice. We had very comfortable and clean room with the super modern shower in the bathroom. The territory of the hotel is big and green, there is very very beautiful swimming pool. The staff is very nice and polite, all time was ready to help us. Very important thing that there were people who speak English. And the best thing I left for the end of my review... Food!!! Absolutely amazing! Everyday there were seafood, meet, fish, different first dish. I think I tried all, everything was very delicious. I highly recommend to visit this place!
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Date of stay: August 2015
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Trip type: Travelled as a couple
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Response from ANGELICA MARGARI, Proprietario at Eden Resort Country & Spa
Responded 20 Aug 2020
Thank you so much for your rewiev. I hope we can have you back soon. Have a good life Cheers Angelica
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Adriany A wrote a review Jul 2015
London, United Kingdom33 contributions1 helpful vote
Excellent Hotel. Clean rooms. Lovely decoration. Well I love the way the did. The best place for me was the shower. Omg. Very very clean. The towels smell really nice. Comfortable bed. Although I am not fun of the pool. I love spending my afternoons in tere.. The mini cave in the pool was amazing. The stuffs were great. Friendly and very profissional. Well I recommend this hotel. My experience were amazing!
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Date of stay: July 2015Trip type: Travelled as a couple
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PRICE RANGE
$96 - $224 (Based on Average Rates for a Standard Room)
LOCATION
ItalyPugliaProvince of LecceUgentoTorre San Giovanni
NUMBER OF ROOMS
60
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Frequently Asked Questions about Eden Resort Country & Spa
Which popular attractions are close to Eden Resort Country & Spa?
Nearby attractions include Lido Il Molo (2.7 km), Spiaggia di Torre San Giovanni (2.3 km), and Lido Playa Blanca (3.9 km).
What are some of the property amenities at Eden Resort Country & Spa?
Some of the more popular amenities offered include a swimup bar, an on-site restaurant, and a lounge.
Which room amenities are available at Eden Resort Country & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Eden Resort Country & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Eden Resort Country & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Eden Resort Country & Spa?
Conveniently located restaurants include Fico Fish, Sani Sensi, and LI PALI Restaurant..
Are there opportunities to exercise at Eden Resort Country & Spa?
Yes, guests have access to a fitness centre and an infinity pool during their stay.
Does Eden Resort Country & Spa have an airport shuttle?
Yes, Eden Resort Country & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Eden Resort Country & Spa have airport transportation?
Yes, Eden Resort Country & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Eden Resort Country & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Eden Resort Country & Spa?
The staff speaks multiple languages, including English, Spanish, and Italian.