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JW Marriott Los Cabos Beach Resort & Spa

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Fraccion Hotelera FH5-C1 Subdelegacion de la Playita, Puerto Los Cabos,, San Jose del Cabo 23403 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1752)
Room & Suite (270)
Pool & Beach (262)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Los Cabos Beach Resort & Spa
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 59 hotels in San Jose del Cabo
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
JW Marriott Los Cabos Beach Resort & Spa is set at the point where the Sea of Cortez and Pacific Ocean converge. Enjoy an alluring experience at our hotel in Los Cabos, Mexico complete with a room or suite that offers an ocean view. Our resort also features 3 specialty restaurants, a world-class spa & fitness center, event facilities and retail shops.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Babysitting
Valet parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
Spanish
Hotel links
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1418Reviews293Q+A100Room tips
Traveller rating
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Popular mentions
Cat & Lindsay wrote a review 10 Jun
3 contributions
I come down to Cabo every month. I've stayed from budget hotels to luxurious resorts and by far this is the worse experience. 90 minute airport pick up delay, room not ready @ checkin, 830 p finally in the room which reeked of cigarettes (housekeeping also agreed), nobody answering phone @ front desk, and food was awful. Buffalo wings doused in overly salty buffalo sauce and the cheese burger was a frozen patty with weird consistency to the meat. If you are planning to do any work while here forget about it! There is no internet/poor bandwidth to the rooms. I even paid for extra bandwith and I was still unable to complete my zoom meeting. No ability to check texts, email, social media. In fact I had to sign in on my phone using my cellular data, which I'm sure will be costly. No good experience here yet. The property itself is beautiful but don't let that fool you. You will still be disappointed. Beautiful structure with motel 6 service. I would suggest Cabo surf hotel or the Westin for this price point. I would expect 3-4/5 star service here but unfortunately have experienced 1 star service.
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Date of stay: June 2021Trip type: Travelled with friends
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Response from Miguel Mestas, General Manager at JW Marriott Los Cabos Beach Resort & Spa
Responded yesterday
Dear Geronimo33313, We truly regret we fell short of your expectations during your recent visit. Your insights regarding your recent stay at the JW Marriott Los Cabos Beach Resort & Spa are very valuable to us as we continuously strive to deliver the best possible service to our much appreciated guests. The experience you described is not characteristic of the level of service our associates strive to provide. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the incidences you mentioned from occurring in the future. Please receive our most sincere apologies for the inconveniences presented. The Resort features a 200 MB dedicated bandwidth conection and each room has its own wifi access point for wireless connection and an extra wired ethernet connection with 24/7 technical support. We are very sorry to learn that you could not experience a good internet conection. We are proud to offer a "work from anywhere" package to our much appreciated guest staying for more than 14 days. We look forward to having the opportunity to host you once again. I can guarantee you that your experience will be completley different. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Sincerely, Miguel Mestas General Manager
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Stevennu wrote a review 9 Jun
12 contributions24 helpful votes
My wife, two-year old, and three-month are in the middle of our stay and I felt compelled to write a review. This hotel and the setting are absolutely gorgeous. I work in the hotel industry and maintain very high personal standards and this hotel has met those very high standards. My ratings are as follows: Location 8/10: This location is very convenient to the airport, Flora Farms, Acre, and the town of Los Cabos. Depending on what you’re looking for, this might be a 10/10 for you. However for me, I’d like to be a bit closer to Cabo San Lucas and the downtown area. That being said, this location is beautiful and the proximity to the airport is great. Terminal to hotel lobby is 20 mins max. Hotel 8/10: This hotel is fairly new but starting to show some minor signs of wear and tear. Given the impact from COVID, I’m inclined to give ownership and management the benefit of the doubt. However there is some work (room balcony door hardware, room furniture, sand in pools and some chipped tile) that will need to be addressed in the coming years to keep this hotel in the 90th percentile. That being said, it’s my critical eye that notices these things. Most people won’t notice these issues. Service 10/10: Most people come on vacation to be served and to relax. First and foremost, I want to acknowledge two people: Israel at the lower level pool and Tadeo at the lower level restaurants. These guys are on top of their game and waited on us as if we were the only guests at the hotel (we were not). They are super hard workers (constantly running back and forth, attentive, and very personable). As I said, I come from the hotel investment industry and if management knows what they are doing, they will do everything to keep and promote these stars (especially Israel). COVID protocols are still I place but everyone does a fantastic job of helping everyone feel safe and normal (it’s time to move on already!) Food/Drink 8/10: Breakfast was good as were the restaurants. Only critique, the coffee at UA needs to be stronger, the cafe in the lobby needs more authenticity ( we don’t want Starbucks during our vacation to Mexico!) end the NAK needs more local flavors (fish, tuna, etc.). That being said, flavors are good and the pool drinks are on point. I’m on my 6th Piña Colada! Overall 9/10: These guys do a great job and with some minor maintenance upkeep and tweaks to the menu, they can be on par with the Ritz, Thompson, and Montage. It’s that good! Look forward to visiting again soon and hopefully seeing Israel in a management role! That you JWM Los Cabos for a great time!
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Date of stay: June 2021Trip type: Travelled with family
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Mona M wrote a review 7 Jun
2 contributions
The resort was lovely, staff attentive and the food was yummy! Felt so great to feel normal again! They have very good COVID protocols in place, made us feel very safe. We plan on visiting again soon!
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Room Tip: Ask to upgrade to the Griffin building - well worth it!
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Wes K wrote a review 7 Jun
1 contribution
The resort was the perfect backdrop to our honeymoon for a week, the staff was friendly and responsive, always accessible and eager to please. We dined outside of the resort for dinner more often than not, but the breakfast and lunches were sufficient, if not especially memorable. The spa and gym were both very hospitable. Would recommend for a couple or small family looking for a few days to unplug by the pool.
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Date of stay: May 2021
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JeffGali wrote a review 6 Jun
Las Vegas, Nevada7 contributions4 helpful votes
This is a great property and a great area. The JW Marriott was wonderful and the amenities are great. Always comes down to people and the bellman Carlos Munoz Was one of the nicest people I’ve ever met. Super helpful kind and remembered us throughout our weeklong stay. Thank you will be back J Galindo
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Date of stay: June 2021Trip type: Travelled as a couple
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PRICE RANGE
US$213 - US$531 (Based on Average Rates for a Standard Room)
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
299
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Frequently Asked Questions about JW Marriott Los Cabos Beach Resort & Spa
Which popular attractions are close to JW Marriott Los Cabos Beach Resort & Spa?
Nearby attractions include Jonathan Sanchez Jewelry (4.0 km), Ivan Guaderrama Art Gallery (4.2 km), and Frank Arnold Gallery (4.1 km).
What are some of the property amenities at JW Marriott Los Cabos Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at JW Marriott Los Cabos Beach Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Los Cabos Beach Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at JW Marriott Los Cabos Beach Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to JW Marriott Los Cabos Beach Resort & Spa?
Conveniently located restaurants include Cafe Des Artistes Los Cabos, Latino 8, and Choriarte.
Are there opportunities to exercise at JW Marriott Los Cabos Beach Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at JW Marriott Los Cabos Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Los Cabos Beach Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does JW Marriott Los Cabos Beach Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is JW Marriott Los Cabos Beach Resort & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.